Experience upscale cruising on Halong Sapphire Cruise, where you can unwind by the outdoor pool or rejuvenate with a massage at the spa. Enjoy breathtaking views from the terrace, savor local and international cuisine at Sapphire Bar, connect to in-room WiFi and take advantage of concierge services.
Halong Sapphire Cruise offers a fantastic location, putting you just steps from Ha Long Bay. Guests can indulge in massages and enjoy local and international cuisine at Sapphire Bar, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a terrace.
At a glance
DONE
Hotel size
21 cabins
DONE
Arriving/Leaving
Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 15
Check-out time is 9:30 AM
DONE
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (VND 250000 per day; includes in/out privileges)
DONE
Transfers
Airport shuttle (available 24 hours)*
Train station shuttle available at scheduled times*
Cruise terminal shuttle*
Free ferry terminal shuttle*
DONE
Offsite
Shopping center shuttle*
Theme park shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Shared refrigerator
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
An outdoor pool
Lockers available
Room amenities
Be entertained
DVD player
32-inch TV
Digital TV channels
Home comfort
Air conditioning and heating
Fan
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Sapphire Bar - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 1800000 per vehicle (one-way)
Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
Shopping center shuttle and theme park shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 3 percent
Parking
Self parking costs VND 250000 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Halong Sapphire Cruise Ha Long
Halong Sapphire Ha Long
Halong Sapphire
Halong Sapphire Cruise Cruise
Halong Sapphire Cruise Ha Long
Halong Sapphire Cruise Cruise Ha Long
Frequently asked questions
Does Halong Sapphire Cruise offer free cancellation for a full refund?
Yes, Halong Sapphire Cruise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Halong Sapphire Cruise?
Yes, there's an outdoor pool.
Are pets allowed at Halong Sapphire Cruise?
Sorry, pets aren't allowed.
Is parking offered on site at Halong Sapphire Cruise?
Yes. Self parking costs VND 250000 per day.
Is airport shuttle service offered by Halong Sapphire Cruise?
Yes, an airport shuttle is available. The charge is VND 1800000 per vehicle one-way.
What are the check-in and check-out times at Halong Sapphire Cruise?
Check-in start time: 11:30 AM; Check-in end time: noon. Check-out time is 9:30 AM.
What is there to do at Halong Sapphire Cruise and nearby?
Halong Sapphire Cruise has an outdoor pool.
Are there restaurants at or near Halong Sapphire Cruise?
Yes, Sapphire Bar offers local and international cuisine.
Does Halong Sapphire Cruise have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Halong Sapphire Cruise like?
Halong Sapphire Cruise is a short 12-minute walk from Tuan Chau Park and 16 minutes' walk from Tuan Chau Amphitheater.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Halong Sapphire Cruise Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
10
Location
9.8
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 18, 2025
Awesome
Great cruise, staff excellent, food service amazing
gayleen
gayleen, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
The room was much bigger than I expected and the staff were extremely warm and welcoming. 🙂
Owen
Owen, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2024
Incredible staff
The staff was incredible and the food was fabulous.
Stacey
Stacey, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2024
Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.
Kate
Kate, 2-night trip
Verified
8/10 Very good
Sep 28, 2024
Ha Long Bay is beautiful and staff from the cruise are very friendly. It was a good experience
Shao-Chin
Shao-Chin, 1-night trip
Verified
10/10 Exceptional
Feb 18, 2024
The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
Gerrit
Gerrit, 1-night trip
Verified
10/10 Exceptional
May 11, 2024
Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience !
LINDSAY
LINDSAY, 1-night trip
Verified
10/10 Exceptional
May 3, 2024
the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you
Jenny
Jenny, 2-night trip
Verified
8/10 Very good
Apr 8, 2025
The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing!
However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in info the day before. After contacting them at 10:30 AM and having to ring them, I finally got the location, and we arrived with just a minute to spare, which wasn’t the best start.
We also booked two suites (only rooms left on our dates), but they were quite different. The large bath in the photos was only in one room, while the other had a smaller bath and window. When we asked, we were told the owner only photographed the best room, despite multiple complaints. Luckily, we had both rooms booked, so we could use the bath we preferred. But, If you’re booking a suite, make sure to confirm if you want the larger bath.
Other than that, the cruise was well-organized, the food was great, and the staff were wonderful. We highly recommend the 2-night cruise—the second day was an amazing experience, and we enjoyed every moment!
Elaine
Elaine, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2024
Recommend room 408. Whole cruisecwas great
Mark
Mark, 2-night trip
Verified
8/10 Very good
May 10, 2019
Food was really good, staff were friendly, I would have liked a bit more cruising around in the Sapphire.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Gostamos bastante. A equipe de funcionários é fora da curva, ficamos impressionados com a atenção e carinho, principalmente os garçons. Como ponto de mehoria seria o cafe da manha, que tinha muito pouca opção de comida.
Tivemos um problema de suporte com o contato responsável pelo transfer, achei muito desorganizado e eu precisava entra em comtato com ele todo tempo pra saber informações.
Thainá
Thainá, 2-night trip
Verified
8/10 Very good
Feb 1, 2026
En bra kryssning med fina rum å hjälpsam personal.
Fredrik
Fredrik, 2-night trip
Verified
8/10 Very good
Dec 30, 2025
Wir hatten eine schöne Zeit auf dem Schiff und Luc ist ein toller Guide. Die Zimmer sind komfortabel und das Essen ist sehr gut. Manch andere Schiffe sind moderner und luxuriöser aber das Preis-Leistungs Verhältnis passte für uns auf der Sapphire Cruise.
Kerstin
Kerstin, 1-night trip
Verified
8/10 Very good
Jan 23, 2025
Buen crucero
Llegar al crucero fue algo lento pero al llegar alla la atencion del personal es excepcional
La comida buena no espectacular si abundante
La habitacion buen tamaño aunque las camas algo duras
Lo mejor las vistas y la clase de Tai chi al amanecer
vivian
vivian, 1-night trip
Verified
6/10 Good
Jul 15, 2024
Ikke for alle, men sikkert fint for noen
Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 10, 2024
Comfort en un entorno idílico
El crucero está genial, la comida es exquisita y abundante. Los cocktails son mejorables.
SANDRA
SANDRA, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2020
Magic Halong Bay
Excellent experience. Sunny was a wonderful host
Mark
Mark, 1-night trip
Verified
8/10 Very good
Oct 4, 2019
Amazing trip!
We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate.
A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy.
We loved it! And completely accomodating for our Miss 6.
Joanne
Joanne, 2-night trip
Verified
6/10 Good
Sep 27, 2019
The ship was older than it looked on the photos of the website.
The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice.
As I paid bit more than other Cruise, it was little bit disappointing.
Iris
Iris, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2019
Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 21, 2019
I went for two days and one night through Saphire and the following are the pros and cons:
PRO:
-Good service
-Good rooms and jacuzzi in the bathroom
- Free activities like swimming and kayaking
CONS:
-Most of the staff members don’t understand English making it difficult to communicate
-The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before.
- drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too.
- if you have a liking towards think and tough pillows, you’re ready for a good sleep.
- you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon)
Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 22, 2019
NEW CRUISE, great food and friendly staff
Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty
I would recommend this trip on this ship and would love to return myself in the summer.