The check in process, was horrendous, I gave my license and credit card, and no one could find my reservation, kept asking my name even though they had license, the manager then came over, still couldn’t my reservation, I pulled up my Reservation number, gave my phone to the manager, he was still not finding it, then asked me my name 6 more times, then told me to write down confirmation number, still nothing? Several guests checked in while I was waiting. He never found it while I was their, but after twenty minutes gave me a room key, he asked if I paid already which I said I did.