DoubleTree by Hilton Hotel New Orleans Airport is a haven for travelers with its free roundtrip airport shuttle and two on-site restaurants serving American cuisine. Unwind in the indoor pool, get energized at the gym, or relax with a cup of coffee from the lobby.
Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive
New Orleans Union Passenger Terminal - 19 min drive
Free airport shuttle
Restaurants
Chick-fil-A - 2 min walk
McDonald's - 3 min walk
Starbucks - 11 min walk
SONIC Drive In - 4 min walk
Burger King - 9 min walk
About this property
DoubleTree by Hilton Hotel New Orleans Airport
DoubleTree by Hilton Hotel New Orleans Airport is just 2.7 mi (4.3 km) from the airport and offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at River City Creole Grill, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
245 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 14 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Free airport shuttle (available 24 hours)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children's menu
Working away
Business center
Meeting room
Computer station
Conference space (12002 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible pool
Room amenities
Be entertained
37-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
River City Creole Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
On The Rocks - This bar specializes in American cuisine and serves lunch, dinner, and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs USD 14 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner
Frequently asked questions
Does DoubleTree by Hilton Hotel New Orleans Airport offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel New Orleans Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel New Orleans Airport?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel New Orleans Airport?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel New Orleans Airport?
Yes. Self parking costs USD 14 per night.
Is airport shuttle service offered by DoubleTree by Hilton Hotel New Orleans Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel New Orleans Airport?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel New Orleans Airport?
No, this hotel doesn't have a casino, but Treasure Chest Casino (5-min drive) and Fair Grounds Race Course (15-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel New Orleans Airport and nearby?
DoubleTree by Hilton Hotel New Orleans Airport has an indoor pool and a fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel New Orleans Airport?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around DoubleTree by Hilton Hotel New Orleans Airport like?
DoubleTree by Hilton Hotel New Orleans Airport is a short 8-minute drive from Louis Armstrong New Orleans Intl. Airport (MSY) and 17 minutes' walk from Cafe Du Monde.
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Reviews
DoubleTree by Hilton Hotel New Orleans Airport Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Airport
Bed
Location
Bathroom
Biscuits
Vat
Shuttle
Shower
Reviews
Verified
10/10 Exceptional
Apr 20, 2026
Nice clean hotel, great staff.
Joey
Joey, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Clean room, friendly staff
Wayne
Wayne, 1-night trip
Verified
6/10 Good
Apr 17, 2026
Rooms are in need of some major repairs but it was clean. The restaurant food was so good. Highly recommend the chicken soup, amazing. The staff was extremely friendly, helpful, and knew their clients as they came in the doors. Good job ladies.
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
The staff was great, the room was clean, there was some wear on things but it is a older hotel
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Clean room, helpful friendly staff and airport shuttle.
Dalton
Dalton, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2026
Hotel is very clean with great staff. Its older. but very comfortable. Still looks nice.
Myra Dawn
Myra Dawn, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Rooms was clean and staff was very nice and helpful.
Camilla
Camilla, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
These staff, desk, housekeeping, bartender were all exceptional. I will pick a doubletree hotel over others for sure. Just a wonderful, beautiful experience staying at your hotel. I am so done with Wyndam now.
Faith
Faith, 1-night trip
Verified
6/10 Good
Feb 16, 2026
It’s definitely an older hotel, the front desk lady was amazing I wish I knew her name to include it in the review. The bed was comfortable the shower could’ve been cleaner but it was ok.
Zobeida
Zobeida, 2-night trip
Verified
8/10 Very good
Nov 4, 2025
The friendly staff made my stay memorable
Rashida
Rashida, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Used the hotel for a 5 hours then flew home. Great place close to airport
Jamie
Jamie, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Some areas could be improved but overall it was a good stay and I’d stay here again if needed. Airport shuttle was convenient
Lindsay
Lindsay, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Our welcome at the front desk was so friendly and efficient… Very helpful ! What a great introduction to the hotel
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Friendly service, clean room.
Derry
Derry, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Check in was super quick and easy. Staff have been absolutely outstanding. Room is clean.
Kimberly
Kimberly, 1-night trip
Verified
8/10 Very good
Jul 24, 2025
Pool was very nice. Rooms were clean and comfortable.
joan
joan, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Works out great as it is near the airport
Bob
Bob, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
From the staff to the room gets an A+
Nicole
Nicole, 1-night trip
Verified
6/10 Good
Jan 13, 2025
Great food and room service
Cecilia
Cecilia, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2024
Location was perfect for our itinerary
Chris
Verified
6/10 Good
Jun 2, 2025
Good location, good price for this kind of room
Cyril
Cyril, 1-night trip
Verified
4/10 Fair
Jan 21, 2026
The room felt neglected. When checking in they said you booked an invalid room. The room is NOT soundproof and the noise of traffic was bad. The shower wet the floor and I nearly slipped on the tile. We went for dinner early and the restaurants closed but serving sane food in bar. Right beside the front entrance and it was so cold that we decided to do take out instead. The outside looked well kept but the interior has a lot to be desired. Only plus was good staff and 3 minutes to airport.
Beverley
Beverley, 1-night trip
Verified
8/10 Very good
May 3, 2025
Quick check in and out process. Staff are very friendly and helpful. Only stayed one night however the accommodations were perfect.
Crystal
Crystal, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Great place to start your vacation
Scott
Scott, 1-night trip
Verified
4/10 Fair
Apr 15, 2026
The staff is great. Common areas are kept clean and well lit.
However the room had some anesthetic issues.
While there was liquid soap there was no bar soap in the room.
The beds are on metal platform foundations that squeak and make noise when you sit and lay on the bed.
In my particular room (702) the toilet seat came undone on one side (the right).
The air vents have mold coming from them.
I did like that there was no carpet in the room.
I arrived on Wednesday and left on Friday and paid 49 dollars for an unsecured open parking lot in the back of the building. There is also limited and accessible parking at the front with a few spaces on the side of the building.
There is a gate that leads to doors of hotel but it is not locked. The hotel doors look like they require a room key to access the hotel from the back parking lot.
The location is right off the highway, down the street from Target, and Walmart.
It is located about 20 to 30 minutes from the airport. My calculations include getting out of the airport. Your direct route will be the 10 as advertised online.
It's an ok location but the hotel could do with good room maintenance overhaul otherwise it is what you pay for.