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Hoshino Resorts KAI Sengokuhara

4.0 star property
Mountain ryokan within easy reach of Ōwakudani

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Photo gallery for Hoshino Resorts KAI Sengokuhara

Public bath
Property amenity
Japanese-style Suite with Outdoor Bath RB2 | Down comforters, in-room safe, individually decorated
[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated
Lobby
Nestled in Hakone, Hoshino Resorts KAI Sengokuhara offers a tranquil retreat with local breakfast and soothing spa services. Unwind in the outdoor public bath or connect to WiFi from the comfort of your room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Spa
  • Onsen
  • Free parking

Main amenities (3)

  • Daily housekeeping
  • Spa services
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
The current price is CNY4,660
CNY5,653 total
Aug 19 - Aug 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-style Suite with Outdoor Bath RB2

Japanese-style Suite with Outdoor Bath RB2 | Down comforters, in-room safe, individually decorated

Japanese-style Suite with Outdoor Bath RB2

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Hair dryer
Separate bathtub and shower
  • 63 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RD2

[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated

[Annex] Japanese-style Suite with Outdoor Bath RD2

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Hair dryer
Separate bathtub and shower
  • 130 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RC3

Japanese-style Suite with Outdoor Bath RC3 | Down comforters, in-room safe, individually decorated

Japanese-style Suite with Outdoor Bath RC3

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Hair dryer
Separate bathtub and shower
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RA2

[Annex] Japanese-style Suite with Outdoor Bath RA2 | Down comforters, in-room safe, individually decorated

[Annex] Japanese-style Suite with Outdoor Bath RA2

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Hair dryer
Separate bathtub and shower
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,527 reviews
The price is CNY1,792
CNY2,183 total
Aug 31 - Sep 1
Hakone Kowakien TEN-YU
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About the neighborhood

Map
817-359 Sengokuhara, Ashigarashimogun, Hakone, Kanagawa, 250-0631

What's nearby

  • Hakone Venetian Glass Museum - 14 min walk - 1.2 km
  • Ōwakudani - 3 min drive - 2.7 km
  • Hakone Kowakien Yunessun - 7 min drive - 4.7 km
  • Hakone Open Air Museum - 8 min drive - 5.3 km
  • Lake Ashi - 11 min drive - 4.4 km

Getting around

  • Haneda Airport (HND) - 103 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Hakone Gora Station - 11 min drive
  • Hakone Ohiradai Station - 12 min drive

Restaurants

  • ‪Cafe Tune - ‬18 min walk
  • ‪ごはんと板前料理銀の穂 - ‬12 min walk
  • ‪菊壱 - ‬19 min walk
  • ‪箱根九十九 - ‬9 min walk
  • ‪カフェテラッツァうかい - ‬13 min walk

About this property

Hoshino Resorts KAI Sengokuhara

At Hoshino Resorts KAI Sengokuhara, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Ōwakudani. Free perks include WiFi, self parking, and local cuisine breakfast daily between 7:30 AM and 9:00 AM. Also, Hakone Gora Park and Fuji-Hakone-Izu National Park are within a short drive.

Languages

English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:00 AM
  • Kaiseki meal

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Spa services

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hoshino Resorts KAI Sengokuhara Inn
Hoshino Resorts KAI Sengokuhara Inn Hakone
Hoshino Resorts KAI Sengokuhara Hakone
Ryokan Hoshino Resorts KAI Sengokuhara Hakone
Hakone Hoshino Resorts KAI Sengokuhara Ryokan
Ryokan Hoshino Resorts KAI Sengokuhara
Hoshino Resorts KAI Sengokuhara Ryokan
Hoshino Resorts KAI Sengokuhara Hakone
Hoshino Resorts KAI Sengokuhara Ryokan Hakone
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hoshino Resorts KAI Sengokuhara?

Sorry, pets aren't allowed.

Is parking offered on site at Hoshino Resorts KAI Sengokuhara?

Yes, there's free self parking.

What are the check-in and check-out times at Hoshino Resorts KAI Sengokuhara?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Hoshino Resorts KAI Sengokuhara and nearby?

Hoshino Resorts KAI Sengokuhara has spa services.

Does Hoshino Resorts KAI Sengokuhara have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hoshino Resorts KAI Sengokuhara like?

Hoshino Resorts KAI Sengokuhara is a short 1-minute walk from Sengokuhara Onsen and 13 minutes' walk from Hakone Venetian Glass Museum.

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Hoshino Resorts KAI Sengokuhara Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Taxi
Room

Reviews

10/10 Exceptional

Wonderful stay at Hoshino Kai Resort
Dave, 1-night trip

10/10 Exceptional

A beautiful stay. The private onsens were our main draw and they did not disappoint. The room itself is huge with a large balcony. The decor is so calming. The shower is lovely. The staff and all the meals were so interesting with wonderful presentation. We loved our stay.
Victoria, 2-night trip

10/10 Exceptional

The amenities; calming, modern beauty of the facility; and the attentive service of the staff are exceptional. High recommend.
Paulina, 2-night trip

10/10 Exceptional

Excellent place to rest and relax.
Cheryl, 2-night trip

4/10 Fair

Sharing our experience in the hope others will find the information useful. We spent two nights here. Three key observations. SERVICE Bluntly the service was nowhere near good enough. Throughout the stay. A number of staff were clearly trying their best but it felt like we were being looked after by trainees. Three examples: on arrival we waited for 25 minutes in reception, with no one else waiting, no check outs or other check ins, with almost zero information or updates. The only contact with the sole member of staff was when she came over to us and said 'you have booked dinner for 7.30, it will be very busy, we advise you to re-book at 5.30pm'. We said no thanks, not least as it didn't suit us but also as we'd booked 7.30 many weeks before (as it turned out it was almost eerily quiet at 7.30 ... one wonders whether they were trying to get all guests seated in that single early sitting). She then returned 10 minutes later to ask if we were sure whether we wanted fresh towels every day (bear in mind we hadn't even checked in at this point). We asked to book a cab to the local (Odawara) station on departure. We were told it was 'very hard'. We were subsequently told it was taken care of, but then - over the following 6 hours, including twice at dinner that evening by two different hotel employees - we were asked, 'do you need a cab, today? tomorrow?'. These are the simple things, the small things that should be automatically removed from guests' list of worries. But they wer
Ben, 2-night trip

10/10 Exceptional

Beautiful hotel and surrounding areas. Slightly out of the way though so to explore the area I would recommend renting a car because taxis can become booked out.
Isabella, 1-night trip

10/10 Exceptional

Good trips
zhong, 1-night trip

10/10 Exceptional

Amazing! The food was outstanding! Perfection!
2-night trip

10/10 Exceptional

the location and sight
georgina, 2-night trip

10/10 Exceptional

Beautiful property and easy to get around. It was hard to find at first. Staff was so nice.
Carminia, 1-night trip

10/10 Exceptional

The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice.
Mami, 1-night trip

10/10 Exceptional

great experience
Xiaowei, 2-night trip

10/10 Exceptional

Ecellent! Would highly recommend!
Veronika, 3-night trip

8/10 Very good

We liked everything!
Sayuri, 1-night trip

10/10 Exceptional

This hotel is exceptional. We absolutely loved staying here and wish we were here longer. The property and staff were amazing. Food amazing. Amenities amazing. Transportation is convenient to the bus lines which is easy within Hakone itself. We opted for taxi from Odawara station to the hotel. Saved us soooo much energy and chaos trying to get on and off the bus with luggage. I want to head back here again with our family. So so so so so amazing
Joleen, 2-night trip

4/10 Fair

We stayed in KAI Kawaji before and had excellent experience. But this time is a disappointment. The staffs were great but dining is underwhelming and disappointing. We stayed 3 nights and each day is getting worse and worse. We booked a massage and didn't show up until I called. Also, we caught a waiter drank from the glass the guest left which was disgusting.
John, 3-night trip

8/10 Very good

This was the first time for my husband and I staying at a top notch Hoshino resort! The experience of approaching and entering the building is a memorable experience by itself! When we arrived by a taxi at the resort on Nov 14, we are greeted by the staff outside by the gate, and she helps me with my carry-on and lead us to the reception area upstairs with an impressive escalator. The whole space inside the common areas, our assigned room and the garden outside are meticulously fantastic. As an architect myself, I could say the whole place is an amazing architectural experience which heightened your senses! The staff is very courteous and the service is impeccable, which reflects the quality of such a resort. It is without a doubt the best experience for such a highly rated resort! The quietness of the place when experiencing the whole resort from the moment we arrived to incredible dinner and breakfast time, until we checked out, I believe it is due to the well planned and organized space and highest level of staff. From the moment you enter the reception area and waiting for our room to be ready, it is so quiet and peaceful. Our apologies to only give you a 4 star, only to get your attention. The one star is taken off due to the fact that while everything else in our room is impeccably clean, the shower glass doors however was probably unintentionally forgotten to get cleaned, as those glass doors still showed water marks from previous use. Otsukaresamadeshita.
Harm P, 1-night trip

10/10 Exceptional

식사가 다른 리조트보다 살짝 아쉽지만 그래도 카이리조트는 훌륭합니다
HYUNYOUNG, 1-night trip

10/10 Exceptional

Victoria, 1-night trip

10/10 Exceptional

pamela, 2-night trip

10/10 Exceptional

아버지 은퇴기념 가족여행으로 선택한 료칸이었는데 정말 너무 좋았습니다. 우선 입구에서부터 느껴지는 럭셔리함과 심플하면서도 고급진 인테리어, 친절한 직원분들의 응대에서부터 체크인 하기도 전에 다시 와야겠다라는 느낌이 들 정도 였습니다. 숙소위치가 산속에 있고 따로 송영버스 등이 운영되지 않은 점만 빼고는 모든 것이 완벽하고, 방컨디션 넓이 그리고 높은 층고 등이 다른 료칸과는 차별화된 호시노 카이 만의 매력이었던것 같습니다. 대욕장은 방마다 노천온천이 있어서 그런지 붐비지 않고 한시간 정도 혼자서만 사용할수 있을 정도였고 투숙객도 많지 않아 브라이빗하게 조용하게 보내기 너무 좋은 곳입니다. 저녁 식사는 카이세키 코스로 나오는데 요리 하나하나 친절히 안내해주시고 무엇보다 마지막에 흘리듯이 아버지 은퇴 기념 여행이라고 말한걸 기억해주고 아버지 디저트에만 따로 초콜릿아트를 해주실 정도로 일본 특유의 친절함과 대접받는다는 느낌을 확실히 받았습니다. 다음에도 꼭 이용할 생각이고 호시노 카이 리조트 숙소가 전국에 있다는데 순례 숙박하고 싶을 정도로 좋은 추억을 만들고 왔습니다.
Juncheol, 1-night trip

6/10 Good

2-night trip

10/10 Exceptional

Alex, 1-night trip

10/10 Exceptional

Jane Kirstine Tougaard, 1-night trip

10/10 Exceptional

Pamela, 1-night trip