We found a couple bugs in our room. When we found the first bug, the front desk assured that they would spray the outside of the room. We found another bug that night, a different kind. Additionally, several things in the room didn't work. We only had one working electrical outlet. All other outlets did not work. Our microwave didn't work. The lamp on the desk didn't work. The water in the shower did not come out of the shower head all the way, and the water only got warm, not hot. The ironing board also worked inefficiently, and almost damaged my work shirt. The sheets on both beds did not smell the best, and all three of my pillows had half of the "stuffing" in them, so I did not have a sound sleep both nights I stayed. The front desk staff was helpful, but I was overall disappointed in the cleanliness and presentation of the room.