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Holiday Inn Hotel & Suites Charleston West by IHG

3.5 star property
Suburban hotel in South Charleston with indoor pool and restaurant

Choose dates to view prices

Close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West offers an engaging blend of comfort and entertainment. Savor American cuisine at Mosa's Bar and Grille, unwind by the indoor pool with sun loungers or explore the arcade/game room. With a free roundtrip airport shuttle, dry cleaning/laundry services, outdoor furniture and helpful staff leave a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY746
CNY843 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Free daily buffet breakfast
Holiday Inn Express Charleston-Civic Center by IHG
Downtown Charleston
  • Free breakfast
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.6 out of 10, Excellent, 1,168 reviews
The price is CNY685
CNY774 total
includes taxes & fees
Jun 7 - Jun 8
Holiday Inn Express Charleston-Civic Center by IHG
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About the neighborhood

Map
400 Second Ave, South Charleston, WV, 25303

What's nearby

  • Jefferson Park - 2 min drive - 2.4 km
  • Riverwalk Plaza Shopping Center - 2 min drive - 3.1 km
  • Charleston Coliseum & Convention Center - 4 min drive - 5.2 km
  • North Charleston Recreation Center - 4 min drive - 3.8 km
  • Charleston Town Center - 5 min drive - 6.3 km

Getting around

  • Charleston, WV (CRW-Yeager) - 14 min drive
  • Charleston Station - 7 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Los Amigos - ‬5 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Hot Diggity Dogs - ‬4 min drive

About this property

Holiday Inn Hotel & Suites Charleston West by IHG

  • At Holiday Inn Hotel & Suites Charleston West by IHG, you'll be within a 10-minute drive of Charleston Coliseum & Convention Center and Charleston Town Center. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total, up to 100 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Gas grills
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mosa's Bar and Grille - This bar specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 13.99 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Charleston West

Holiday Inn Hotel Charleston West

Frequently asked questions

Does Holiday Inn Hotel & Suites Charleston West by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Charleston West by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 100 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Hotel & Suites Charleston West by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (12-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Charleston West by IHG and nearby?

Holiday Inn Hotel & Suites Charleston West by IHG has an indoor pool and a fitness center, as well as an arcade and a picnic area.

Are there restaurants at or near Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, Mosa's Bar and Grille offers American cuisine.

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Reviews

Holiday Inn Hotel & Suites Charleston West by IHG Reviews

8.6

Excellent

8.6

Cleanliness

7.4

Location

9.0

Staff & service

8.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Bar
Restaurant
Family friendly
Children
Breakfast
Indoor pools
Hot Tub

Reviews

Verified

10/10 Exceptional

The hotel has all the amenities needed. The staff is friendly and accommodating!
Ronald, 1-night trip
Verified

10/10 Exceptional

Clean room staff is very friendly and very accommodating. I really appreciated them making everything very easy for us. I came out to celebrate my birthday with my daughter and they made it even better with the hospitality.
Nelson, 3-night trip
Verified

10/10 Exceptional

Great pool area, restaurant and bar
MATTHEW, 1-night trip
Verified

10/10 Exceptional

Check-in was easy and quick, room was clean but expected to be so. What was amazing was the pool. Pool had shallow kid area connected to pool that at deepest point was only 4.5 feet deep, and also had hot tub only about a foot higher than the pool. Pool also had three water jets that shot out over the kid pool. My kids LOVED it!!! Awesome pool design!
Ardel, 1-night trip
Verified

10/10 Exceptional

Comfortable bed and amazing hot tub. Staff and checkin was great.
Serena, 1-night trip
Verified

8/10 Very good

We had a great stay, the room was plenty big enough. The pool was great. The breakfast buffet was excellent. The only thing that we didn’t like was being right next to the train tracks. That was pretty loud at night.
Brian, 1-night trip
Verified

10/10 Exceptional

Everything was so nice and clean, staff was super friendly! My daughter loved the pool!
Serina, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay. The food at the restaurant is delicious and the pool area is really nice. This will be where we stay whenever we stop through.
Nicholas, 1-night trip
Verified

10/10 Exceptional

Front Desk and staff were very friendly and helpful.
Sheree, 1-night trip
Verified

10/10 Exceptional

Convenient, clean, wonderful staff
Allan, 1-night trip
Verified

6/10 Good

Room was clean.
David, 1-night trip
Verified

10/10 Exceptional

Pool and hot tub was very nice
Laurie, 1-night trip
Verified

10/10 Exceptional

Enjoyed my stay

It was awesome… enjoyed and the pool and jacuzzi was so relaxing. Rooms was nice and roomy, nice size bathroom and kitchen.. enjoyed my stay
4-night trip
Verified

10/10 Exceptional

The staff are so kind and welcoming. Rooms clean and very comfortable
Cristiana, 1-night trip
Verified

10/10 Exceptional

The staff were very friendly. Breakfast was good as well. Overall it was great.
Wilma, 1-night trip
Verified

10/10 Exceptional

The staff was great. The morning breakfast selection was fantastic. There was plenty of parking. The hotel was just a short commute from downtown Charleston.
Sean, 2-night trip
Verified

10/10 Exceptional

Nice clean and nice pool
Shaina, 2-night trip
Verified

10/10 Exceptional

It's got a great pool and it's safe
TERESA, 1-night trip
Verified

10/10 Exceptional

Had a great stay. Especially enjoyed the breakfast buffet because the service there was excellent. The people at this hotel really know how to do hospitality. Had a great night and a great morning on the way out.
donald, 1-night trip
Verified

8/10 Very good

Staff was super nice. Had to get another room because of a faulty A/C, but the rest of the stay was nice. Good breakfast and nice pool area. Very nice dog area in the court yard, safe and well lit and maintained.
Christiane, 1-night trip
Verified

8/10 Very good

It was a Nice place to stay. Rooms were clean. The carpets were getting old but the place was clean
Roger, 3-night trip
Verified

8/10 Very good

The property was clean and quiet. The pool area was very nice.
Erika, 2-night trip
Verified

10/10 Exceptional

Stay for pool!

Room was nice - could have been cleaned a little better in bathroom, but it was fine. We had 4 in room and only had 3 bath towels. Also only 2 washcloths. Pool was beautiful and big. Hot tub was great! Staff was very busy but helped us check in quickly and passed on property info seamlessly. Coffee in room and nice size fridge.
Angela, 1-night trip
Verified

10/10 Exceptional

Easy check in, clean room and comfortable bed.
edward, 1-night trip
Verified

10/10 Exceptional

Staff was all extremely friendly!
Michelle, 1-night trip