Our room had not been vacuumed, the thermostat was broke in our room, the “sports bar” couldn’t serve alcohol and the pool bar closed at 9pm. Was told we weren’t allowed to bring our own beverages into the pool area, the pool bar bartender was not behind the bar working many times of our 3 hours in the pool area. The next morning, the pool opens at 9am (let’s be honest it wasn’t staffed until 930) while the pool staff was friendly and rotated frequently, they shut the pool down at noon for an hour so they could all go on break. If you have 5 people staffing the pool to rotate, take your breaks while off rotation. Many things about this place could definitely be improved!!! Cool setup for the kids, comfy bed and food ordered from restaurant was decent but again, many things could definitely be improved.