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Singular Joy Downtown Residences

3.0 star property
Hotel with spa, near Playa del Carmen Main Beach

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Photo gallery for Singular Joy Downtown Residences

Outdoor pool, pool umbrellas
Bar (on property)
Master Suite 3 Bedrooms | In-room dining
Massages
Master Suite 3 Bedrooms | 1 bedroom, down comforters, in-room safe, bed sheets
Singular Joy Downtown Residences offers a chic retreat near Quinta Avenida and Mamitas Beach. Unwind with a massage at the spa, enjoy poolside cocktails, or lounge on the sun-kissed terrace. Additional perks include an outdoor pool with umbrellas, luggage storage, concierge services, dry cleaning/laundry services and tour/ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Outdoor swimming pools
The current price is CNY344
CNY435 total
includes taxes & fees
Aug 15 - Aug 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Suite, 1 Bedroom

1 bedroom, down comforters, in-room safe, bed sheets

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

1 bedroom, down comforters, in-room safe, bed sheets

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

1 bedroom, down comforters, in-room safe, bed sheets

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Mamba - ‬3 min walk
  • ‪Las Camelias - ‬4 min walk
  • ‪La Caprichoza - ‬4 min walk

About this property

Singular Joy Downtown Residences

You'll be in a fantastic location at Singular Joy Downtown Residences, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a poolside bar and a terrace.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 17 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Poolside bar

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Singular Joy Downtown Residences offer free cancellation for a full refund?

Yes, Singular Joy Downtown Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Singular Joy Downtown Residences?

Yes, there's an outdoor pool.

Are pets allowed at Singular Joy Downtown Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Singular Joy Downtown Residences?

Sorry, there's no onsite parking at Singular Joy Downtown Residences.

Is airport shuttle service offered by Singular Joy Downtown Residences?

Yes, an airport shuttle is available. The charge is USD 90 per person one-way.

What are the check-in and check-out times at Singular Joy Downtown Residences?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

Is there an onsite casino at Singular Joy Downtown Residences?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at Singular Joy Downtown Residences and nearby?

Singular Joy Downtown Residences has a spa and an outdoor pool.

What's the area around Singular Joy Downtown Residences like?

Singular Joy Downtown Residences is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 7 minutes' walk from Mamitas Beach.

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Singular Joy Downtown Residences Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bar
Rooftop pool
Nightclubs
Beach
Rooftops
View
Restaurant

What guests liked

  • The rooftop pool was a highlight, offering great views and a fantastic experience for guests. (12 reviews)
  • The property is conveniently located just steps from the beach, offering easy access to the ocean. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Its always a great stay, it is not a quiet property its more for the younger party crowds
Joshua, 4-night trip

6/10 Okay

The room was pretty small but very close to all the major shopping areas. Everything was so close by. There are clubs close by and the music is pretty loud which to me it wasnt much of a problem since I knocked out quick. The only issue was the AC, the room was pretty hot and Ac didnt cool enough.
karina, 2-night trip

10/10 Excellent

IlrLthe
Katina, 2-night trip

8/10 Good

The property was decent inside. The tile floors were nice, also the rooms and bathrooms were acceptable. The pool area was nice with the bar. I was impressed when the staff got right on cleaning a leaking water heater in the hallway and the elevator. I could hear the faint noise of the clubs at night down the street, but it wasn't loud enought for me to not fall asleep. I was on the side of the building closest to Mandala night club.
Robert, 3-night trip

10/10 Excellent

One of the best place to reside and I would always come back here again love this place and very safe and right at the heart of everything around. The surprise is that once you are in your room it’s completely quiet
Jay, 4-night trip

6/10 Okay

Our room was not ready in time so we had to wait. The room was also hot at night and difficult to keep cool. Be aware that this property is near night clubs that are very noisy at night.
Eric, 1-night trip

8/10 Good

Great location 1 street away from the ocean and from 5th Ave the main areas for shopping, nightlife, dinning and bus station. Only downside was construction across the street and can hear the nightclubs music as it’s half a block away
rachelle, 4-night trip

10/10 Excellent

Great value! Awesome rooftop pool!
Pierre, 1-night trip

10/10 Excellent

Enjoyed being close to the amenities, beach and ferry.
Magdalena, 4-night trip

10/10 Excellent

Great place to stay. Conveniently located between Cancun and Tulum.
Nancy, 6-night trip

10/10 Excellent

Singular is one of my favorite brands in Playa Del Carmen and the only one I stay in including the beach property. It is a nightlife club type street so there is music and fun every weekend until the early morning, rooms are always clean and the staff is amazing, pools and jacuzzi are beautiful and has an amazing view of the ocean.
Joshua, 5-night trip

10/10 Excellent

The property is super clean
victorino, 3-night trip

8/10 Good

Great place to stay, only it was super close to a club that plays music so loud all night. I mean all night!!
anh, 4-night trip

10/10 Excellent

Beautiful hotel and one street away from 5th street !
Tania, 2-night trip

10/10 Excellent

GREAT LOCATION

10/10 Excellent

Perfect location, close to everything and the view was breathtaking
MARCELA, 3-night trip

10/10 Excellent

Excellent view
Miguel, 2-night trip

8/10 Good

nice place.walking distance to everything.
maria, 6-night trip

10/10 Excellent

I only stay at this location when I travel in the area.
Marissa, 2-night trip

10/10 Excellent

Our suite was spacious and comfortable and the rooftop pool and hot spa were excellent.

8/10 Good

Very nice place to stay!!! Only thing, the receptionist can be alittle more welcoming and aware not stay glued to their phone. But the room very nice and comfy!
Karen, 3-night trip

10/10 Excellent

Perfect location. Nice pool rooftop and very clean.
Ernixh, 3-night trip

10/10 Excellent

Safe, luxury, confortable and good price
Nancy, 1-night trip

10/10 Excellent

Dream place

It's an amazing place. Comfortable place, i felt in heaven. Thanks
Edgar, 1-night trip

8/10 Good

beautiful place and very convenient, views from rooftop pool were amazing. Wish I had hot water though.
gabriel, 1-night trip