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Singular Joy Downtown Residences

3.0 star property
Hotel with spa, near Playa del Carmen Main Beach

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Photo gallery for Singular Joy Downtown Residences

Outdoor pool, pool umbrellas
Bar (on property)
Master Suite 3 Bedrooms | Down comforters, in-room safe, bed sheets
Master Suite 3 Bedrooms | In-room dining
Massages
Singular Joy Downtown Residences offers a chic retreat near Quinta Avenida and Mamitas Beach. Unwind with a massage at the spa, enjoy poolside cocktails, or lounge on the sun-kissed terrace. Additional perks include an outdoor pool with umbrellas, luggage storage, concierge services, dry cleaning/laundry services and tour/ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Outdoor swimming pools

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Suite, 1 Bedroom

Down comforters, in-room safe, bed sheets

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Smart TV
Down duvet
Separate bedroom
Hair dryer
Rainfall showerhead
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

Down comforters, in-room safe, bed sheets

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Down comforters, in-room safe, bed sheets

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Smart TV
Down duvet
Separate bedroom
Hair dryer
Rainfall showerhead
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Singular Dream Beach Residences

  • Pool
  • Laundry facilities
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 614 reviews
Singular Dream Beach Residences
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About the neighborhood

Map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬4 min walk
  • ‪Pizza Pazza - ‬3 min walk

About this property

Singular Joy Downtown Residences

You'll be in a fantastic location at Singular Joy Downtown Residences, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a poolside bar and a terrace.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Poolside bar

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Does Singular Joy Downtown Residences offer free cancellation for a full refund?

Yes, Singular Joy Downtown Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Singular Joy Downtown Residences?

Yes, there's an outdoor pool.

Are pets allowed at Singular Joy Downtown Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Singular Joy Downtown Residences?

Sorry, there's no onsite parking at Singular Joy Downtown Residences.

Is airport shuttle service offered by Singular Joy Downtown Residences?

Yes, an airport shuttle is available. The charge is USD 90 per person one-way.

What are the check-in and check-out times at Singular Joy Downtown Residences?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

Is there an onsite casino at Singular Joy Downtown Residences?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at Singular Joy Downtown Residences and nearby?

Singular Joy Downtown Residences has a spa and an outdoor pool.

What's the area around Singular Joy Downtown Residences like?

Singular Joy Downtown Residences is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 7 minutes' walk from Mamitas Beach.

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Singular Joy Downtown Residences Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Rooftop pool
Bar
Nightclubs
Beach
Rooftops
View
Restaurant

What guests liked

  • The rooftop pool was a highlight, offering great views and a fantastic experience for guests. (12 reviews)
  • The property is conveniently located just steps from the beach, offering easy access to the ocean. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Muy bonita vista su terraza los cuartos bonitos y serviciales
Evelin, 1-night trip

10/10 Exceptional

Its always a great stay, it is not a quiet property its more for the younger party crowds
Joshua, 4-night trip

8/10 Very good

Buen hotel, tuve mala suerte

La ubicacion, la habitacion y todo estuvo perfecto el problema fue con la reservacion que tomo como 30min nos dieran la habitacion porque no teniamos asignada una (la reservacion la hice con 2 meses de anticipacion)
Hector, 1-night trip

10/10 Exceptional

Me encantó instalaciones muy bonitas la vista de la terraza con la alberca está espectacular para las fotos me ha encantado y el precio lo mejor
Evelin, 4-night trip

10/10 Exceptional

One of the best place to reside and I would always come back here again love this place and very safe and right at the heart of everything around. The surprise is that once you are in your room it’s completely quiet
Jay, 4-night trip

10/10 Exceptional

Enjoyed being close to the amenities, beach and ferry.
Magdalena, 4-night trip

6/10 Good

Our room was not ready in time so we had to wait. The room was also hot at night and difficult to keep cool. Be aware that this property is near night clubs that are very noisy at night.
Eric, 1-night trip

10/10 Exceptional

Great value! Awesome rooftop pool!
Pierre, 1-night trip

10/10 Exceptional

GREAT LOCATION

10/10 Exceptional

Excelente locación
Mauricio, 1-night trip

8/10 Very good

Great location 1 street away from the ocean and from 5th Ave the main areas for shopping, nightlife, dinning and bus station. Only downside was construction across the street and can hear the nightclubs music as it’s half a block away
rachelle, 4-night trip

10/10 Exceptional

Singular is one of my favorite brands in Playa Del Carmen and the only one I stay in including the beach property. It is a nightlife club type street so there is music and fun every weekend until the early morning, rooms are always clean and the staff is amazing, pools and jacuzzi are beautiful and has an amazing view of the ocean.
Joshua, 5-night trip

10/10 Exceptional

The property is super clean
victorino, 3-night trip

8/10 Very good

Very nice place to stay!!! Only thing, the receptionist can be alittle more welcoming and aware not stay glued to their phone. But the room very nice and comfy!
Karen, 3-night trip

10/10 Exceptional

Beautiful rooms and rooftop
Philip, 7-night trip

10/10 Exceptional

Excellent view
Miguel, 2-night trip

10/10 Exceptional

Safe, luxury, confortable and good price
Nancy, 1-night trip

8/10 Very good

Great place to stay, only it was super close to a club that plays music so loud all night. I mean all night!!
anh, 4-night trip

4/10 Fair

mal

Actitud de recepcion ( Christian) nefasta le comente todos los problemas que tenia y me respondió "" hay otras opciones"" ?? elevador fallo 2 dias por una fuga de Agua que entro por el techo a mi habitacion, me tuve que salir para que secaran, tvs malisimas solo se podia ver YouTube y super lento..la unidad ( 211) muy descuidada ( anexo fotos). es increible que Un inmueble como SINGULAR JOY que tiene 10 años este tan descuidado y con tal mal servicio,lo unico rescatable la chica del Roof ( Angel) muy amable. y bueno del ruido por los antros de la esquina hasta las 3 am mejor ya ni hablamos...
Alejandro ECOrealty, 1-night trip

10/10 Exceptional

Perfect location. Nice pool rooftop and very clean.
Ernixh, 3-night trip

8/10 Very good

En générale tout etait bien par contre ont nous avait confirmé une machine a café que nous n’avions pas et lorsque nous lavons demandé nous avons eu aucune réponse. Dans la salle de bain la plafond n’était pas en bonne etat.
Jessyka, 3-night trip

10/10 Exceptional

Lovely property with a beautiful rooftop
Ian, 1-night trip

10/10 Exceptional

This is a great deal! The room is small but has everything. It is right in the center of bars and resteraunts and walkable. The pool and outdoor patio is amazing. Strongly recommend this place.
Adam, 1-night trip

8/10 Very good

beautiful place and very convenient, views from rooftop pool were amazing. Wish I had hot water though.
gabriel, 1-night trip

10/10 Exceptional

This place is clean and modern. It is near restaurants and bars. I love the rooftop pool. Antonio is the BEST! Thank you!
Camille, 3-night trip