Upon entering the hotel, the lobby was clean and looked amazing. We got our room and as we make our way back we are right down from all the maintenance rooms. The laundry room, elevator storage, etc. Outside our window was the lovely view of a whole stack of pallets and other junk. As we were getting settled in, we noticed several little tiny flies (larger than gnats) in our room but even more in the bathroom. Getting ready to get some rest, I look at my pillow and there were several brown stains on it. I went to the front desk and asked for a clean pillow case and the gentleman there said he would get someone right over to take care of that. No one ever showed up. The next evening as we were getting ready for bed on our final night there, there was a pungent sewer smell that overtook our room for 10-15 minutes at least. The eating area was very clean but at least one staff member was pretty rude. I am hopeful that other rooms in other areas were better than ours but I do not know that for sure. I have never written a bad report such as this one before but thought some things needed to be said.