Surrounded by the lush garden and outdoor pool, Hotel Genova offers a tranquil retreat. Savor continental breakfast on the sun-kissed terrace, stay connected with in-room WiFi, and enjoy free self parking for added convenience.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
24/7 front desk
Free parking
Free breakfast
Non-smoking
Free WiFi
Main amenities (7)
Daily housekeeping
Outdoor pool
Terrace
24-hour front desk
Garden
Microwave in a common area
Refrigerator in a common area
Feel at home (6)
Children stay free
Microwave
Private bathroom
Television
Garden
Terrace
The current price is CNY278
CNY278
CNY278 total
Aug 17 - Aug 18
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Double Room, 1 Double Bed, Non Smoking
Double Room, 1 Double Bed, Non Smoking
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Single Room, 1 Large Twin Bed
Single Room, 1 Large Twin Bed
Highlights
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
Sleeps 1
1 Large Twin Bed
View all photos for Quadruple Room, Non Smoking
Quadruple Room, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds
View all photos for Triple Room, Non Smoking
Triple Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Sleeps 3
1 Twin Bed and 1 Double Bed OR 3 Twin Beds
View all photos for Family Room, Multiple Beds, Non Smoking
523 Las Heras, Los Andes, Región de Valparaíso, 2100000
What's nearby
Archaeological Museum of the Andes - 4 min walk - 0.4 km
Museo Antiguo Monasterio del Espíritu Santo - 6 min walk - 0.5 km
Museo Arqueológico - 6 min walk - 0.5 km
Viña San Esteban - 8 min drive - 6.3 km
Santuario Teresa de Los Andes - 17 min drive - 14.3 km
Restaurants
Maki Sushi Los Andes - 4 min walk
Restaurant Tierra Norteña - 4 min walk
Aloo sushi - 2 min walk
Telepizza - 4 min walk
Raconto - 4 min walk
About this property
Hotel Genova
Hotel Genova is a great choice for a stay in Los Andes. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 10:00 AM. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
DONE
Hotel size
21 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Caters to men only
Property amenities
Food and drink
Free continental breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Shared microwave
Shared refrigerator
Services
24-hour front desk
Facilities
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
Shared kitchen access
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Genova Los Andes
Genova Los Andes
Hotel Hotel Genova Los Andes
Los Andes Hotel Genova Hotel
Genova
Hotel Hotel Genova
Hotel Genova Hotel
Hotel Genova Los Andes
Hotel Genova Hotel Los Andes
Frequently asked questions
Does Hotel Genova offer free cancellation for a full refund?
Yes, Hotel Genova does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Genova?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Genova?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Genova?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Genova?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Genova and nearby?
Hotel Genova has an outdoor pool and a garden.
What's the area around Hotel Genova like?
Hotel Genova is a short 4-minute walk from Archaeological Museum of the Andes and 5 minutes' walk from Museo Antiguo Monasterio del Espíritu Santo.
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Hotel Genova Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Excellent
Jun 2, 2023
The staff wasn’t very friendly
Good place to stay.
Jose
Jose, 1-night trip
6/10 Okay
Mar 24, 2024
Not good
You get what you pay for! :(
Verified traveler
1-night trip
8/10 Good
Dec 18, 2023
Attentive staff & Great location!
We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool.
Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place.
The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle.
The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213.
Nonetheless we enjoyed our stay very much in this great location!
Anna
Anna, 3-night trip
10/10 Excellent
May 8, 2025
Por inconvenientes ajenos al Hotel no pudimos alojarnos en el mismo, pero al llegar ya nos tenían una opción muy buena para alojarnos en la ciudad de Los Andes. Estamos muy agradecidos por toda la buena predisposición y voluntad para conseguir alojamiento a nuestra familia. Regresaremos con total seguridad
Marcelo
Marcelo, 1-night trip
2/10 Terrible
Apr 8, 2025
No volvería. Pésima gestión. Servicio Demasiado por lo bajo.
Verified traveler
1-night trip
2/10 Terrible
Apr 5, 2025
Nunca fue registrada la reserva, de hecho no tenía capacidad de entregar el servicio, mala la comunicación de Expedia con el hotel
Anibal
Anibal, 1-night trip
4/10 Poor
Jan 6, 2025
RONALDO
RONALDO, 1-night trip
8/10 Good
Dec 14, 2024
Ian
Ian, 1-night trip
8/10 Good
Dec 10, 2024
Jonathan
Jonathan, 2-night trip
10/10 Excellent
Nov 25, 2024
Razoável. Vale a pena pela localização . Pousada simples apenas para dormid
Carlos
Carlos, 1-night trip
2/10 Terrible
Apr 29, 2024
MURILO
MURILO, 1-night trip
10/10 Excellent
Apr 9, 2024
Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.
Alberto
Alberto, 1-night trip
2/10 Terrible
Apr 6, 2024
Un desastre no nos tomaron en cuenta la reserva que hicimos. Llegamos desde mendoza y nos dijeron que no tenian anotada la reserva. Tuvimos que buscar otro hotel. Patetico no vayan.
Jano Rodrigo
Jano Rodrigo, 1-night trip
10/10 Excellent
Mar 19, 2024
DOMINGO
DOMINGO, 1-night trip
10/10 Excellent
Dec 30, 2023
David Esteban
David Esteban, 1-night trip
8/10 Good
Dec 11, 2023
Günstig und Klein aber teils sehr laut
Kleines älteres Hotel - für eine Nacht ok.
Ein riesen Nachteil - man hat keinen Schlässel für Haupteingang und jeder muss klingeln das Rezeption kommt und aufmacht.
Mein Zimmer (Nr.1) lag direkt neben Eingang und die ganze Nacht geklingel bis der letzte Gast wieder da (3Uhr dann Ruhe) - ab 6 die ersten abgereist... Nachtruhe ist anders. Daher unbedingt Zimmer abseits Eingang verlangen.
Personal sehr nett und Hilfsbereit
klaus-peter
klaus-peter, 1-night trip
10/10 Excellent
Apr 23, 2023
ARMANDO DANIEL
ARMANDO DANIEL, 2-night trip
8/10 Good
Mar 19, 2023
A lovely building in a nice street run by the kind Andries, nice pool.
Would be a good idea to have a keycode entry as we were locked outside waiting to get in and the doorbell woke us up when sleeping.
Michael
Michael, 2-night trip
10/10 Excellent
Mar 15, 2023
Tiene estacionamiento dentro de la propiedad
Raul angel
Raul angel, 1-night trip
10/10 Excellent
Mar 7, 2023
Romina
Romina, 1-night trip
10/10 Excellent
Feb 24, 2023
Guillermo
Guillermo, 1-night trip
2/10 Terrible
Feb 15, 2023
Es un edificio deprimente,me cobraron más de lo acordado,el desayuno muy escaso pedí edulcorante y no tenían ,nos terminaron de llenar las tazas de leche con agua ,el estacionamiento incómodo,,la puerta de la habitación estaba toda sucia ,en resumen orrible
Antonia Dolinda
Antonia Dolinda, 1-night trip
10/10 Excellent
Jan 24, 2023
Excelente atención
Antes de llegar, les contacté para confirmar la reserva y el encargado fue muy amable en responder. Al llegar fue un ambiente muy amistoso y se nos entregaron distintas facilidades para nuestra estadía y nos ayudaron con información sobre otros lugares que visitaríamos.