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Hotel Genova

2.5 star property
Los Andes hotel with outdoor pool

Choose dates to view prices

Surrounded by the lush garden and outdoor pool, Hotel Genova offers a tranquil retreat. Savor continental breakfast on the sun-kissed terrace, stay connected with in-room WiFi, and enjoy free self parking for added convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free breakfast
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Microwave in a common area
  • Refrigerator in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY294
CNY294 total
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | Free WiFi, bed sheets

Single Room, 1 Large Twin Bed

Highlights

Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room, Non Smoking

Free WiFi, bed sheets

Quadruple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Free WiFi, bed sheets

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

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  • Pool
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9.4 out of 10, Exceptional, 3 reviews
The price is CNY498
CNY498 total
Nov 23 - Nov 24
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About the neighborhood

Map
523 Las Heras, Los Andes, Región de Valparaíso, 2100000

What's nearby

  • Archaeological Museum of the Andes - 4 min walk - 0.4 km
  • Museo Antiguo Monasterio del Espíritu Santo - 6 min walk - 0.5 km
  • Museo Arqueológico - 6 min walk - 0.5 km
  • Santuario Teresa de Los Andes - 17 min drive - 14.3 km
  • Ski Portillo - 57 min drive - 60.8 km

Restaurants

  • ‪restaurant tierra norteña - ‬4 min walk
  • ‪Café Rose - ‬4 min walk
  • ‪Papa John's Pizza - ‬6 min walk
  • ‪Lukoton - ‬4 min walk
  • ‪Donde La Rosita - ‬1 min walk

About this property

Hotel Genova

Hotel Genova is a great choice for a stay in Los Andes. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 10:00 AM. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to men only

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Shared microwave
  • Shared refrigerator

Services

  • 24-hour front desk

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Shared kitchen access

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Genova Los Andes
Genova Los Andes
Hotel Hotel Genova Los Andes
Los Andes Hotel Genova Hotel
Genova
Hotel Hotel Genova
Hotel Genova Hotel
Hotel Genova Los Andes
Hotel Genova Hotel Los Andes

Frequently asked questions

Does Hotel Genova offer free cancellation for a full refund?

Yes, Hotel Genova does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Genova?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Genova?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Genova?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Genova?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Genova and nearby?

Hotel Genova has an outdoor pool and a garden.

What's the area around Hotel Genova like?

Hotel Genova is a short 5-minute walk from Museo Antiguo Monasterio del Espíritu Santo and 4 minutes' walk from Archaeological Museum of the Andes.

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Hotel Genova Reviews

Reviews

7.2

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff wasn’t very friendly Good place to stay.
Jose, 1-night trip

8/10 Very good

A lovely building in a nice street run by the kind Andries, nice pool. Would be a good idea to have a keycode entry as we were locked outside waiting to get in and the doorbell woke us up when sleeping.
Michael, 2-night trip

6/10 Good

Not good

You get what you pay for! :(
1-night trip

8/10 Very good

Attentive staff & Great location!

We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!
Anna, 3-night trip

10/10 Exceptional

Equipe, o atendente fala em português ajudou muito. Quarto simples atendendo a necessidade coerente com o preço.
Jeane K, 3-night trip

4/10 Fair

Limpeza e condições do quarto bem ruim.
Priscilla, 1-night trip

8/10 Very good

O atendimento foi o ponto alto. Muito bom. Já a hospedagem é condizente com o valor pago. É uma boa opção para uma hospedagem curta e com bom custo benefício.
Camila, 1-night trip

10/10 Exceptional

Un Lugar acogedor y agradable.
Patricia, 2-night trip

4/10 Fair

Mala experiencia

Llegué al lugar y ni siquiera aparecía mi reserva. Me tuve que ir a buscar otro lugar
Carolina, 1-night trip

10/10 Exceptional

Por inconvenientes ajenos al Hotel no pudimos alojarnos en el mismo, pero al llegar ya nos tenían una opción muy buena para alojarnos en la ciudad de Los Andes. Estamos muy agradecidos por toda la buena predisposición y voluntad para conseguir alojamiento a nuestra familia. Regresaremos con total seguridad
Marcelo, 1-night trip

2/10 Poor

No volvería. Pésima gestión. Servicio Demasiado por lo bajo.
1-night trip

2/10 Poor

Nunca fue registrada la reserva, de hecho no tenía capacidad de entregar el servicio, mala la comunicación de Expedia con el hotel
Anibal, 1-night trip

10/10 Exceptional

Razoável. Vale a pena pela localização . Pousada simples apenas para dormid
Carlos, 1-night trip

10/10 Exceptional

Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.
Alberto, 1-night trip

2/10 Poor

Un desastre no nos tomaron en cuenta la reserva que hicimos. Llegamos desde mendoza y nos dijeron que no tenian anotada la reserva. Tuvimos que buscar otro hotel. Patetico no vayan.
Jano Rodrigo, 1-night trip

8/10 Very good

Günstig und Klein aber teils sehr laut

Kleines älteres Hotel - für eine Nacht ok. Ein riesen Nachteil - man hat keinen Schlässel für Haupteingang und jeder muss klingeln das Rezeption kommt und aufmacht. Mein Zimmer (Nr.1) lag direkt neben Eingang und die ganze Nacht geklingel bis der letzte Gast wieder da (3Uhr dann Ruhe) - ab 6 die ersten abgereist... Nachtruhe ist anders. Daher unbedingt Zimmer abseits Eingang verlangen. Personal sehr nett und Hilfsbereit
klaus-peter, 1-night trip

10/10 Exceptional

Tiene estacionamiento dentro de la propiedad
Raul angel, 1-night trip

2/10 Poor

Es un edificio deprimente,me cobraron más de lo acordado,el desayuno muy escaso pedí edulcorante y no tenían ,nos terminaron de llenar las tazas de leche con agua ,el estacionamiento incómodo,,la puerta de la habitación estaba toda sucia ,en resumen orrible
Antonia Dolinda, 1-night trip

10/10 Exceptional

Excelente atención

Antes de llegar, les contacté para confirmar la reserva y el encargado fue muy amable en responder. Al llegar fue un ambiente muy amistoso y se nos entregaron distintas facilidades para nuestra estadía y nos ayudaron con información sobre otros lugares que visitaríamos.
Diego, 1-night trip

2/10 Poor

Incumplimiento de reserva

El hotel no reservo nuestra habitación, a pesar de estar permanentemente en contacto, avisando la demora. Cabe destacar que el viaje tuvo una demora de cinco horas, originada en la aduana chilena. A pesar de haber avisado con anterioridad, y reiterado telefonicamente dos veces, que llegabamos a las 23 horas, desde las 22 recibimos mensajes y llamada de quien dijo ser el dueño. Finalmente no cumplió su compromiso. Esto fue un grave problema para nosotros, que habíamos confiado en la seriedad de la plataforma Hotels.com
ELIZABETH CARMEN, 1-night trip

2/10 Poor

No acepta tarjeta de ningun tipo. No avisan que solo es con pesos chilenos. El lugar feo.

8/10 Very good

Practico, bien ubicado, buena atención y limpieza

Principalmente la ubicación excelente, a pasos de espacio urbano y como íbamos a hacer compras las hicimos sin sacar el auto. La habitación miñuy chiquita, las instalaciones bastante humildes y basicas pero por la ubicación, el precio y la atención de la gente del hotel vale la pena. Desayuno incluido, sandwich de jamón o yogurt con cereales. En pocas palabras es un lugar para ir a dormir bañarse y no mucho más. Tiene una pileta bastante linda que no llegué a usar y el estacionamiento muy seguro dentro del mismo hotel.
Sergio, 1-night trip

10/10 Exceptional

Es excelente. Siempre hay que tener en cuenta que es un hotel de 3 estrellas, no de 4 ni de 5. Es tipo casona arreglada como hotel. Todo excelente. Desayuno sencillo. Muy agradable como te reciben
1-night trip

10/10 Exceptional

Bruno, 1-night trip

4/10 Fair

RONALDO, 1-night trip