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Pestana Collection Plaza Mayor

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At the heart of Madrid, Pestana Plaza Mayor Madrid combines elegance and modern comfort. Unwind with a Swedish massage or aromatherapy at the onsite spa, then enjoy lunch or dinner at Terraza Plaza Mayor restaurant. With an indoor pool, library, and fireplace in the lobby this hotel is perfect for relaxation.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Library

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY2,241
CNY2,466 total
includes taxes & fees
May 17 - May 18

Why we love this property

Fine dining options
Regional cuisine delights await at the restaurant. The property offers buffet breakfast, a cafe, a bar, and intimate private dining options for couples.
Aquatic retreats
This hotel boasts an indoor pool and seasonal outdoor pool, perfect for year-round swimming adventures. Pool loungers create a relaxing oasis.
Spa relaxation zone
A full-service spa with daily treatments awaits at this hotel. Patrons can indulge in aromatherapy, facials, and couples massages, then recharge in the sauna.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

9.6 out of 10
Exceptional
(29 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

Loft | Minibar, in-room safe, desk, laptop workspace

Loft

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • Sleeps 2

View all photos for Superior Plaza Mayor Room

Minibar, in-room safe, desk, laptop workspace

Superior Plaza Mayor Room

  • Sleeps 2

View all photos for Deluxe Plaza Mayor Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor Room

  • Sleeps 2

View all photos for Loft Room

Minibar, in-room safe, desk, laptop workspace

Loft Room

  • Sleeps 2

View all photos for Plaza Mayor Suite

Living area | 49-inch Smart TV with satellite channels, TV

Plaza Mayor Suite

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

View all photos for Superior Plus

Minibar, in-room safe, desk, laptop workspace

Superior Plus

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus Room

Minibar, in-room safe, desk, laptop workspace

Superior Plus Room

  • Sleeps 2

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9.4 out of 10, Exceptional, 887 reviews
The price is CNY1,741
CNY1,915 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Principe Pio Station - 22 min walk
  • Madrid Recoletos Station - 23 min walk
  • Tirso de Molina Station - 5 min walk
  • Sol Station - 5 min walk
  • La Latina Station - 6 min walk

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Taberna Corrientes - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬3 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Cuatro Gatos Music Café - ‬1 min walk

About this property

Pestana Collection Plaza Mayor

  • You'll be in a fantastic location at Pestana Collection Plaza Mayor, just a 5-minute walk from Plaza Mayor and San Miguel Market. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and Terraza Plaza Mayor serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is just a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

At a glance

DONE

Hotel size

    • 87 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 525 ft (EUR 36 per day); discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Communal living room
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor - This restaurant serves lunch and dinner.
Café de la Plaza – Pátio - This café specializes in Regional cuisine and serves light fare only. Open select days.
Onsite venue #3 - cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:
  • One of the swimming pools

Parking

  • Parking is available nearby and costs EUR 36 per day (525 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from April to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is professionally cleaned.

Also known as

Pestana Plaza Mayor Hotel Madrid

Pestana Plaza Mayor Hotel

Pestana Plaza Mayor Madrid

Hotel Pestana Plaza Mayor Madrid

Madrid Pestana Plaza Mayor Hotel

Hotel Pestana Plaza Mayor

Pestana Plaza Mayor Madrid Hotel

Pestana Plaza Mayor Madrid Madrid

Pestana Plaza Mayor Madrid Hotel

Pestana Plaza Mayor Hotel

Pestana Plaza Mayor

Hotel Pestana Plaza Mayor Madrid Madrid

Madrid Pestana Plaza Mayor Madrid Hotel

Hotel Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid Madrid

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Collection Plaza Mayor offer free cancellation for a full refund?

Yes, Pestana Collection Plaza Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Collection Plaza Mayor?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at Pestana Collection Plaza Mayor?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pestana Collection Plaza Mayor?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Pestana Collection Plaza Mayor?

No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.

What is there to do at Pestana Collection Plaza Mayor and nearby?

Pestana Collection Plaza Mayor has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near Pestana Collection Plaza Mayor?

Yes, Terraza Plaza Mayor offers Regional cuisine.

What's the area around Pestana Collection Plaza Mayor like?

Pestana Collection Plaza Mayor is in Madrid Centro, a short 5-minute walk from Tirso de Molina Station and 2 minutes' walk from Plaza Mayor. Travelers give top marks for the hotel's prime location.

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Reviews

Pestana Collection Plaza Mayor Reviews

9.6

Exceptional

9.8

Cleanliness

10

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a great selection and make-to-order service. (26 reviews)
  • The spa offers world-class treatments and a very cosy indoor pool for relaxation. (18 reviews)
  • The rooftop and indoor pools offer amazing views and are a must for relaxation and enjoyment. (19 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
View
Restaurant
Bed
Spa
Shower
Food

Reviews

Verified

8/10 Very good

Wonderful staff service, beautiful hotel in a unique historic location.
Lane, 5-night trip
Verified

10/10 Exceptional

Great location, very helpful staff, comfortable bed and relaxing experience.
Natalja, 4-night trip
Verified

10/10 Exceptional

Stunning hotel, and location is unreal! Perfect base with great facilities and people also
Daniel, 1-night trip
Verified

10/10 Exceptional

Very nice hotel with an excellent staff working there, the location is the best in the city too!
alessandro, 2-night trip
Verified

10/10 Exceptional

Amazing staff, location and food
Edgar Alberto, 2-night trip
Verified

10/10 Exceptional

Staff was outstanding! Great location and nice clean rooms
Mary, 1-night trip
Verified

10/10 Exceptional

Clean room, excellent staff, amenities and location are A+
Cherie Ann, 2-night trip
Verified

10/10 Exceptional

Absolutely gorgeous hotel Ideal location Brilliant staff
Giovanna, 3-night trip
Verified

10/10 Exceptional

Wonderful staff and beautiful rooms. I recommend a room overlooking the plaza.
Mary, 1-night trip
Verified

10/10 Exceptional

Great rooms and lovely hotel and staff.
John, 4-night trip
Verified

10/10 Exceptional

Very helpful and friendly staff Fantastic location
aaron, 2-night trip
Verified

10/10 Exceptional

Staff were lovely and helpful. Underground pool is really cool
Suzanne, 3-night trip
Verified

10/10 Exceptional

The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.
Pieter, 2-night trip
Verified

10/10 Exceptional

Great location and the staff was very accomodating
chuck, 2-night trip
Verified

10/10 Exceptional

Great central location with clean room & attentive staff.
John, 4-night trip
Verified

10/10 Exceptional

Amazing facility and staff! Beautiful spa, great location
View
BRIAN, 2-night trip
Verified

10/10 Exceptional

The staff was super friendly and ready to help. The spa was very tiny, but we used their steam room anyway and enjoyed it. The location is perfect. I'd say a little over priced.
Tatyana, 2-night trip
Verified

10/10 Exceptional

Everything, staff so lovely, helpful and welcoming. Very comfortable room, great beds and showers. Would definitely recommend and stay again. Faultless
Scott, 3-night trip
Verified

10/10 Exceptional

Excellent location. Historic site.
Jeanette, 1-night trip
Verified

10/10 Exceptional

Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz
NANCY, 1-night trip
Verified

10/10 Exceptional

Staff very friendly and welcoming
Stephen, 4-night trip
Verified

10/10 Exceptional

Amazing hotel. Staff is amazing. Breakfast is excellent. Rooms are great and you must try the pool - very unique experience. The location is perfect
Steve, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, centrally located. Wonderful staff.
Jihad, 2-night trip
Verified

10/10 Exceptional

Friendly staff, excellent location, Great food.
Eduardo, 4-night trip
Verified

10/10 Exceptional

Service and room was amazing
Margo, 2-night trip