Embassy Suites by Hilton Knoxville Downtown

4.0 star property
Hotel with 2 restaurants, near University of Tennessee

Choose dates to view prices

In the heart of Knoxville, Embassy Suites by Hilton Knoxville Downtown offers a warm welcome with its free daily manager's reception and coffee shop. Enjoy breakfast at one of three on-site restaurants, relax in the seasonal outdoor pool or connect to WiFi in your room. Guests rave about the hotel's helpful staff and location.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
The current price is CNY1,205
CNY1,425 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Work and play in style
This hotel combines business essentials with leisure perks. A 24-hour business center and meeting rooms fuel productivity, while spa services and a bar refresh.
Dining experiences galore
This hotel offers 3 restaurants serving local cuisine, a cafe, and a bar. The culinary journey begins each day with a free buffet breakfast.
Seasonal outdoor splash
Take advantage of summer swimming in the seasonal outdoor pool. This hotel creates a perfect escape for water-loving travelers.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 2 Queen Beds (2-Room)

9.4 out of 10
Exceptional
(29 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
507 South Gay St, Knoxville, TN, 37902

What's nearby

  • Tennessee Theatre - 1 min walk - 0.1 km
  • Market Square - 1 min walk - 0.2 km
  • Bijou Theater - 3 min walk - 0.3 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • Sunsphere Tower - 7 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Tupelo Honey - ‬3 min walk
  • ‪The French Market Creperie - ‬3 min walk
  • ‪Clancy's Tavern & Whiskey House - ‬2 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

  • Embassy Suites by Hilton Knoxville Downtown puts you in a great location, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 178 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 35.00 per night; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (4588 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

KBrew - This café serves breakfast, lunch, and dinner. Open daily.
KoPita - This restaurant serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs USD 35.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

Does Embassy Suites by Hilton Knoxville Downtown offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Knoxville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Knoxville Downtown?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Embassy Suites by Hilton Knoxville Downtown?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Knoxville Downtown?

Yes. Valet parking costs USD 35.00 per night.

What are the check-in and check-out times at Embassy Suites by Hilton Knoxville Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Embassy Suites by Hilton Knoxville Downtown and nearby?

Embassy Suites by Hilton Knoxville Downtown has a seasonal outdoor pool and a 24-hour fitness center, as well as spa services.

Are there restaurants at or near Embassy Suites by Hilton Knoxville Downtown?

Yes, there are 2 onsite restaurants.

What's the area around Embassy Suites by Hilton Knoxville Downtown like?

Embassy Suites by Hilton Knoxville Downtown is a short 13-minute walk from University of Tennessee and 7 minutes' walk from Knoxville Convention Center. Travelers say that the hotel is in a great location.

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Reviews

Embassy Suites by Hilton Knoxville Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast offered a wide variety of options and was consistently described as delicious and plentiful. (54 reviews)
  • The rooftop pool and bar area was a highlight, offering a fun and relaxing experience with great views. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Rooftop bar
Restaurant
Bed
Bar
Lobby
Downtown

Reviews

Verified

10/10 Exceptional

My go to hotel in Knoxville. Best gym, rooms and location.
Michele, 2-night trip
Verified

10/10 Exceptional

Ideal location, right in the heart of a beautiful/fun section of Knoxville. Five-night stay and the experience was fantastic from start to finish. Highly recommended!
Jessica, 5-night trip
Verified

10/10 Exceptional

Loved the area and hotel amenities.
Jinna M, 1-night trip
Verified

10/10 Exceptional

Loved everything about this hotel. Super clean, modern, great breakfast, awesome rooftop bar, proximity to Market Square, theaters, etc. All wonderful. We have 3 teen boys and it met everyone's needs.
Sarah, 2-night trip
Verified

10/10 Exceptional

Room was wonderful, spacious and clean. Staff was great! Location was perfect.
Vibecke, 2-night trip
Verified

10/10 Exceptional

Everyone working there was extremely friendly. The room was great and very comfortable. Overall, just a great hotel and stay.
Peter, 1-night trip
Verified

10/10 Exceptional

Clean room, wide array & delicious breakfast, & overall gorgeous hotel!
View from breakfast mezzanine
Holiday decorated lobby
Rooftop pool & skyline at night
Amanda, 2-night trip
Verified

10/10 Exceptional

Lovely hotel, friendly staff
Jill, 1-night trip
Verified

10/10 Exceptional

We really enjoyed the location, the room was roomy and clean, the breakfast had a nice variety and was good. We all enjoyed the rooftop pool area
Melissa, 2-night trip
Verified

10/10 Exceptional

Great room
Anthony, 1-night trip
Verified

10/10 Exceptional

We always stay at the Embassy Suites when we are in Knoxville for the Big Ears Festival. It is centrally located, so it makes it easy to get to all the events. The rooms are spacious, comfortable and clean. The staff is extremely kind and helpful. The breakfast is great--so many choices and so plentiful. The staff that works at the breakfast are all so helpful and pleasant. Please be sure to tip them! The room has a microwave and refrigerator. The only problem is that there are no plates or flatware, so to heat any take out is impossible. I hope the hotel corrects this before our next stay. The bar on the roof is great for a late night drink. Beautiful views from the patio around the pool.
Karen, 5-night trip
Verified

10/10 Exceptional

Great hotel and rooms and staff in a great location.
Dimitrios, 1-night trip
Verified

10/10 Exceptional

Wonderful stay! Centrally located. Great hospitality. Clean and comfortable room.
Katelyn, 2-night trip
Verified

10/10 Exceptional

Spacious and beautiful, clean rooms. Hotel is just gorgeous and in an amazing location!
Michele, 4-night trip
Verified

10/10 Exceptional

Very nice hotel. Clean & located right on the downtown
Alyssa, 4-night trip
Verified

10/10 Exceptional

Nightly reception on the rooftop is great. Complimentary buffet breakfast has many wonderful options for a variety of tastes. Allows four-legged family members too!! Location is terrific.
Birthday wishes from Wake Spa
Our dog was afraid of the marble floors so we had to take him up on the baggage cart : ) He got braver and was fine after he warmed up!
Bar on the rooftop - espresso martini.
Meaghan, 1-night trip
Verified

10/10 Exceptional

Breakfast staff was friendly and attentive. 5 stars for them.
Jowon, 2-night trip
Verified

10/10 Exceptional

Right in the heart of everything in Knoxville. Great views from the rooftop bar.
david, 1-night trip
Verified

10/10 Exceptional

Dog friendly, spacious room, and great location
Huey, 1-night trip
Verified

10/10 Exceptional

Pool area was great. Staff were friendly and helpful. Only issue is they need to put on more staff for valet service
Rose, 3-night trip
Verified

10/10 Exceptional

The roof top pool has plenty of area to sit, along with the bar inside was enjoyable. Breakfast was also very good. Rooms were clean and beds comfortable.
Victoria, 2-night trip
Verified

10/10 Exceptional

Great location, nice rooms, a little more elegant than your typical embassy suites.
Shay, 1-night trip
Verified

10/10 Exceptional

The staff was amazing. The room was lovely. The people in the area were so kind. I love Knoxville and the Embassy suites is the best.
Joe B, 1-night trip
Verified

10/10 Exceptional

The embassy suites was so clean. The room was beautiful. Breakfast was perfect. Overall it was amazing.
Maureen, 1-night trip
Verified

10/10 Exceptional

The staff was very nice and helpful. Rooms were clean and the breakfast was fabulous!
Jonathan, 3-night trip