Bedbugs in the hotel room. Evident sent, but still haven't hear from them after almost a week.
Chen
Chen,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 31 日
There were bedbugs in the hotel room, Both of our occupants have bedbug bites (30 bites) all over their bodies. I brought the issue to the front desk and was told to email them the picture of the actual bedbug in the hotel room before they will do anything, which I did. It's now being almost a week, with two emails sent, I still have not hear anything from them. Very bad experience.
Xiaomin
Xiaomin,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 8 月 19 日
Sammy
Sammy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 29 日
I m Connie,Me and my daughter have 2 nice days w the hotel.Thanks for all Good service we love.only 1 parks need do it is need clean the shuttle,That will perfect.Thayfor the driver good service too.We will back soon…
Huang
Expedia真实住客点评
6/10 好
2023 年 4 月 9 日
NA
NA,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 11 日
Hotel just OK,but we got no transfer, no breakfast
The description in hotels.com says there is a transport from the airport and free breakfast. We had the transfer confirmed by e-mail from the hotel before our stay. On the day of arrival, we waited 1 hour 30 min at the airport and had then to take a cab that cost us 15 USD. Phone calls to the hotel were answered by an answering machine. The receptionist told us that on this day the transfer bus did not operate. And unlike mentioned in the description of hotels.com, there is no breakfast at this hotel. Absolutely unacceptable!
Lesya
Lesya,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
A nice place for a day or two
The hotel was pretty good. The staff was friendly and helpful. They did accommodate us because we had issues in the first room. They did move us to another room so I thought that was very nice of them and oh the food truck that’s on the property alongside the bakery that’s inside was very good
Yolanda
Yolanda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Bernard
Bernard,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Nelly L
Nelly L,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Dianna
Dianna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
so. freaking. filthy.
I am not certain they have mopped or vacuumed in the calendar year 2025, and this is the end of April. IT. WAS. FILTHY. Cheap? Sure? I would literally not stay there again if it was free.
Darin
Darin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
bob
bob,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Tarsys
Tarsys,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 30 日
Cabelo no banheiro
Ambiente ruim apartamento sujo …
Andre A
Andre A,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 30 日
Alert..Dont stay !
There was.
Cat feces in the hallway.There was pet urine dogs barking down the hall all night long.A rat came out of the hole in the wall next to the Air conditioner The always smelled of pet urin and asked to be moved and was told no rooms available.
Anthony
Anthony,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Excelente
El servicio se esforzaba por hablar español, todo bien en general, el transporte del aeropuerto a el hotel muy bien y de el hotel a el crucero excelente !!!
Victor
Victor,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
WILL NOT BE RETURNING
Ruth
Ruth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
The hotel was a little older, but it was clean and the staff were great. I wish they would have had prices on the drinks in the market, I won’t buy things if I have to ask the price.
Denice
Denice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
brad
brad,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
No breakfast sucks
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 24 日
No More Breakfast
I have stayed here many times. I liked it since it’s close and for the breakfast. When I booked the room 2 months ago it said free breakfast like always. When I went down for breakfast nothing was there. I asked the desk clerk about the breakfast and she said they got rid of it about a month ago. IF YOU GET RID OF SOMETHING SOMEONE PAYS FOR YOU SHOULD TELL THEM. Now I will find another hotel that’s cheaper at MIA.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 23 日
Shuttle vom Flughafen nicht gefahren
Zimmer waren in Ordnung.
Früher check in (9 Uhr) war problemlos möglich. 20$ Aufpreis.
Der Flughafen-Transfer hat bei unserem 1 Aufenthalt super funktioniert. Das war auch der Grund für die 2. Buchung.
Nur da hat es leider gar nicht funktioniert.
Nach mehr als 1, 5 std am Flughafen, hat uns ein Fahrer von einem anderen Hotel mitgenommen.
Shuttle zum Kreuzfahrt-Terminal kostet 14$ pro Person.