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Moon Palace Nizuc - All inclusive

4.5 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

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Moon Palace Nizuc - All inclusive, a luxurious retreat near Riviera Cancun Golf Resort, invites you to unwind with 27 holes of golf and rejuvenate at AWE Spa. Enjoy breakfast buffets, swim-up bars by the poolside bar or relax in the sun on comfortable loungers. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CNY2,604
CNY3,184 total
includes taxes & fees
Apr 13 - Apr 14

Why we love this property

Beach paradise awaits
Discover barefoot luxury at this all-inclusive beachfront retreat. White sand beaches with umbrellas and loungers create the perfect tropical escape.
Spa escape
A full-service spa offers aromatherapy, massages, and body treatments. Private hot tub and sauna soothe tired muscles. Garden yoga classes restore balance.
A dining paradise
Savor Mexican and Brazilian cuisine with pool views at 6 restaurants or unwind at 4 bars. Enjoy buffet breakfast, in-room champagne, and vegan options.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(61 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down comforters, memory foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Signature Villa

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very Good, 3,035 reviews
The price is CNY2,525
CNY3,088 total
includes taxes & fees
Apr 24 - Apr 25
Moon Palace Cancun - All-Inclusive
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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Riviera Cancun Golf Resort - 7 min drive - 3.5 km
  • Delfines Beach - 23 min drive - 16.5 km
  • La Isla Shopping Mall - 32 min drive - 24.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Copal - ‬18 min drive
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Digit Bar - ‬19 min drive
  • ‪At Kita - ‬18 min drive
  • ‪The Grill - ‬5 min drive

About this property

Moon Palace Nizuc - All inclusive

At Moon Palace Nizuc - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Caporales, one of 6 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 4 bars/lounges, a golf course, and a free kid's club. The pool and room service get good marks from fellow travelers.

All inclusive

All-inclusive room rates at Moon Palace Nizuc - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 709 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Yoga classes
  • Basketball
  • Pro golf lessons
  • Shopping
  • Ecotours nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 34 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 47-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.
Sweet & Coffee - This coffee shop serves brunch only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 005-007-000963/2025

Also known as

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Frequently asked questions

Does Moon Palace Nizuc - All inclusive offer free cancellation for a full refund?

Yes, Moon Palace Nizuc - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Nizuc - All inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Moon Palace Nizuc - All inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Nizuc - All inclusive?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Moon Palace Nizuc - All inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Moon Palace Nizuc - All inclusive?

No, this property doesn't have a casino, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.

What is there to do at Moon Palace Nizuc - All inclusive and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Moon Palace Nizuc - All inclusive also has 4 bars, a waterslide, and a fitness center, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Moon Palace Nizuc - All inclusive?

Yes, there are 6 onsite restaurants, featuring Mexican cuisine and pool views.

Does Moon Palace Nizuc - All inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Moon Palace Nizuc - All inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Nizuc - All inclusive like?

Moon Palace Nizuc - All inclusive is a short 19-minute walk from Moon Palace Golf Club and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

Moon Palace Nizuc - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Pools were huge, clean, and never crowded with plenty of kid-friendly areas and activities. (29 reviews)
  • The property offers a wide variety of excellent dining options with great food quality and friendly service. (15 reviews)
  • The all-inclusive option was great, offering a wide range of amenities, good food, and convenient services. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Family friendly
Beach
Restaurant
Sunrise
Children
Luxury
Booking

Reviews

Verified

10/10 Exceptional

The whole facility was clean. Staff was great and very attentive. Food was top notch and entertainment was grand.
Jackie, 3-night trip
Verified

10/10 Exceptional

The staff, hospitality, clean room, the food and all services were available when needed! Amazing place and the people were great!
Yajaira Elizabeth, 4-night trip
Verified

10/10 Exceptional

Rooms were clean, staff very nice always willing to help.
Virginia, 4-night trip
Verified

8/10 Very good

Rooms are very good and the staff are very friendly 👌
Ratneswaran, 3-night trip
Verified

10/10 Exceptional

Clean room, amazing staff, good amenities
Mahesh Walmik, 4-night trip
Verified

10/10 Exceptional

Good food!
Byeong Ju, 2-night trip
Verified

10/10 Exceptional

Great place to vacation. Clean environment, great amenities, the best food I have ever had - the Nizuc Buffet blew my mind - consistently excellent. Kids enjoyed themselves at the pool and gaming arcade.
george, 6-night trip
Verified

10/10 Exceptional

It was a great experience. Great hospitality
Rohit, 4-night trip
Verified

10/10 Exceptional

Stafff was very friendly, and facility was good
Mina, 4-night trip
Verified

10/10 Exceptional

room is normal but service is really nice.
AREREUM, 4-night trip
Verified

10/10 Exceptional

We were so pleased with our stay. The property is spotless and the staff are amazing! We never had a bad meal.
Debra, 8-night trip
Verified

8/10 Very good

Excellent, full of activities and entertainment
Joan, 7-night trip
Verified

10/10 Exceptional

Clean resort, friendly staff, lots of activities for families, lots of food options, loved the Christmas village with the train ride, dessert and drink set up. What I would change though is the over priced day pass to the Grand.
Zsaella, 4-night trip
Verified

8/10 Very good

The breakfast was great Lots of variety service was great perfect job did not see the national park
Leonard, 4-night trip
Verified

10/10 Exceptional

Had a oceanfront room and the view was absolutely gorgeous. The food was great, the property was absolutely amazing, and staff was friendly. The only observation I have was we didn’t receive enough towels daily even after several requests.
Tiesha, 4-night trip
Verified

10/10 Exceptional

Room was clean and all the services and amenities were great. Staff were very courteous and helpful. Moon Palace Nizuc truly offers the full inclusive experience!!
Julia, 3-night trip
Verified

10/10 Exceptional

Best
Marili, 4-night trip
Verified

8/10 Very good

Some of the nicest staff I’ve met traveling anywhere. GREAT for kids! Make reservations early or you’ll get stuck with buffet. A lot of trying to upsell people.hotel is big and can be overwhelming so jus do your planing.
Holly, 5-night trip
Verified

10/10 Exceptional

People, food, staff, location - everything is great
Ankur, 5-night trip
Verified

10/10 Exceptional

Friendly staff! Perfect for our family!
JULIA C, 7-night trip
Verified

8/10 Very good

Great stay
SHANE, 4-night trip
Verified

10/10 Exceptional

Nice
Cristian palacios, 1-night trip
Verified

2/10 Poor

Service was bad. Rooms are ok.
Rajesekhar, 3-night trip
Verified

8/10 Very good

Overall good facility nice and friendly staffs.
Dylan, 7-night trip
Verified

8/10 Very good

The inside of the hotel was perfect, but we don’t liked the sea… it was so badly looking like duty inside and very dark water
Rosa, 5-night trip