Moon Palace Nizuc - All inclusive, a luxurious retreat near Riviera Cancun Golf Resort, invites you to unwind with 27 holes of golf and rejuvenate at AWE Spa. Enjoy breakfast buffets, swim-up bars by the poolside bar or relax in the sun on comfortable loungers. Helpful staff have left a lasting impression on previous guests.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Golf course
On the beach
6 restaurants and 4 bars/lounges
Full-service spa
3 outdoor pools
Free children's club
Free supervised childcare
2 outdoor tennis courts
Fitness center
Beach umbrellas
Beach sun loungers
Feel at home (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
The current price is CNY2,886
CNY2,886
CNY3,526 total
includes taxes & fees
Jun 2 - Jun 3
Why we love this property
Beach paradise awaits
Discover barefoot luxury at this all-inclusive beachfront retreat. White sand beaches with umbrellas and loungers create the perfect tropical escape.
A dining paradise
Savor Mexican and Brazilian cuisine with pool views at 6 restaurants or unwind at 4 bars. Enjoy buffet breakfast, in-room champagne, and vegan options.
Golf paradise
This property features a 27-hole golf course, driving range, and pro shop. Golfers can enjoy lessons, clubhouse access, and a post-game spa experience.
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
What's nearby
Moon Palace Golf Club - 1 min walk - 0.0 km
Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
Riviera Cancun Golf Resort - 8 min drive - 4.2 km
Delfines Beach - 32 min drive - 25.5 km
La Isla Shopping Mall - 45 min drive - 33.3 km
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Digit Bar - 19 min drive
Lobby Bar - 2 min walk
Aroma Café - 19 min drive
Copal - 18 min drive
Grand Lobby Bar - 18 min walk
About this property
Moon Palace Nizuc - All inclusive
At Moon Palace Nizuc - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Caporales, one of 6 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 4 bars/lounges, a golf course, and a free kid's club. The pool and room service get good marks from fellow travelers.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
At a glance
DONE
Hotel size
709 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
6 restaurants
4 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Private picnics
Free daily reception
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Waterslide
Playground
Free supervised childcare/activities
Children's games
Toys
Lifeguard on site
What to do
Golf privileges
On the beach
Tennis
Yoga classes
Basketball
Pro golf lessons
Shopping
Ecotours nearby
Skydiving nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Golf cart on site
Golf clubs on site
Pool loungers
Pool umbrellas
Romance packages
Facilities
34 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
Fitness center
Golf course on site
Golf driving range on site
3 outdoor pools
Bicycle parking
Full-service spa
Golf clubhouse on site
Golf pro shop on site
2 outdoor tennis courts
Massage/treatment rooms
Waterslide
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
Lockers available
Banquet hall
Reception hall
Outdoor entertainment area
Mediterranean architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Wheelchairs available on site
Closed captioned TV
Visual fire alarm
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
47-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
What to enjoy
Private indoor hot tub
Balcony
Freshen up
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Champagne service
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Spa
AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.
Sweet & Coffee - This coffee shop serves brunch only. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 005-007-000963/2025
Also known as
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Frequently asked questions
Does Moon Palace Nizuc - All inclusive offer free cancellation for a full refund?
Yes, Moon Palace Nizuc - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moon Palace Nizuc - All inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Moon Palace Nizuc - All inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Moon Palace Nizuc - All inclusive?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Moon Palace Nizuc - All inclusive?
Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.
What are the check-in and check-out times at Moon Palace Nizuc - All inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Moon Palace Nizuc - All inclusive?
No, this property doesn't have a casino, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.
What is there to do at Moon Palace Nizuc - All inclusive and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Moon Palace Nizuc - All inclusive also has 4 bars, a waterslide, and a fitness center, as well as private indoor hot tubs and a garden.
Are there restaurants at or near Moon Palace Nizuc - All inclusive?
Yes, there are 6 onsite restaurants, featuring Mexican cuisine and pool views.
Does Moon Palace Nizuc - All inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Moon Palace Nizuc - All inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Moon Palace Nizuc - All inclusive like?
Moon Palace Nizuc - All inclusive is a short 19-minute walk from Moon Palace Golf Club and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Amenities
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pools were huge, clean, and never crowded, offering a great experience for guests. (32 reviews)
The all-inclusive option was great, offering a wide range of amenities, good food, and convenient services. (9 reviews)
Breakfast options were great with a variety of choices and excellent service. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Family friendly
Beach
Restaurant
Sunrise
Children
Luxury
Booking
Reviews
Verified
6/10 Good
Feb 1, 2026
Room and staff was nice,
David
David, 8-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Rooms were nice and clean. Staff were very helpful and courteous. I highly recommend this resort. Food was awesome too.
Salim
Salim, 5-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Rooms were beautiful. The staff were very polite and helpful. Beautiful pools and the beach was gorgeous. Plenty to do and lots of places to eat.
Christopher
Christopher, 7-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Great services, great food,
Ketsara
Ketsara, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
It was nice staying here we lived jn nizuk no compliant on anything, food, kids activities, shows all was amazing. It is amazing for families
manikdeep singh
manikdeep singh, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Excellent service, Excellent food, Excellent place for kids, excellent employees, exceptional pool
Whitney
Whitney, 1-night trip
Verified
8/10 Very good
Jan 3, 2026
Nice resort with lot of amenities
Brindha
Brindha, 4-night trip
Verified
10/10 Exceptional
Feb 11, 2026
The Moon Palace Nizuc was incredible! All inclusive is the way to go! The rooms, the staff, the facilities, the food, the activities and the beaches were amazing! My wife and I had an amazing time and we are coming back next year!
Christopher
Christopher, 5-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Rooms were clean, staff very nice always willing to help.
Virginia
Virginia, 4-night trip
Verified
8/10 Very good
Dec 14, 2025
Rooms are very good and the staff are very friendly 👌
Ratneswaran
Ratneswaran, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
The service and staff were outstanding, especially since it was high season.
Adam
Adam, 4-night trip
Verified
10/10 Exceptional
Dec 25, 2025
The staff, hospitality, clean room, the food and all services were available when needed! Amazing place and the people were great!
Yajaira Elizabeth
Yajaira Elizabeth, 4-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The whole facility was clean. Staff was great and very attentive. Food was top notch and entertainment was grand.
Jackie
Jackie, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Clean room, amazing staff, good amenities
Mahesh Walmik
Mahesh Walmik, 4-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Staff friendly, helpful from the minute we stepped out of our taxi. Room was impeccably clean.
Lorraine
Lorraine, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Great place to vacation. Clean environment, great amenities, the best food I have ever had - the Nizuc Buffet blew my mind - consistently excellent. Kids enjoyed themselves at the pool and gaming arcade.
george
george, 6-night trip
Verified
8/10 Very good
Feb 16, 2026
Room very clean,excellent customer service,poor variety of foods at international buffet.
Randy Velazco
Randy Velazco, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Everything! Clean room, nice staff, great food!
Eunice
Eunice, 3-night trip
Verified
8/10 Very good
Jan 15, 2026
Staff were excellent. Required medical services due to illnesses and the doctors were amazing
Stephanie
Stephanie, 8-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Stafff was very friendly, and facility was good
Mina
Mina, 4-night trip
Verified
10/10 Exceptional
Dec 30, 2025
room is normal but service is really nice.
AREREUM
AREREUM, 4-night trip
Verified
10/10 Exceptional
Feb 10, 2026
What a great place for vacation. Excellent for couples, families, large and small groups. The staff is exceptionally friendly and attentive. There is an abundance of restaurant choices, both elegant and casual. The food is very good. The grounds are meticulously maintained as is the beach. So many activities to choose from amd there is even a minigolf course. Could not recommend this place enough. Can't get bored here even if you tried.
James
James, 4-night trip
Verified
8/10 Very good
Nov 7, 2025
The breakfast was great Lots of variety service was great perfect job did not see the national park
Leonard
Leonard, 4-night trip
Verified
8/10 Very good
Dec 11, 2025
Excellent, full of activities and entertainment
Joan
Joan, 7-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Room was clean and all the services and amenities were great. Staff were very courteous and helpful. Moon Palace Nizuc truly offers the full inclusive experience!!