In the heart of downtown Vancouver, Sandman Hotel Vancouver Downtown offers an upscale retreat. Enjoy a rejuvenating soak in the spa tub or energize at the gym. With two on-site restaurants, an indoor pool and free in-room WiFi, this eco-certified hotel is perfect for relaxation and convenience.
Vancouver Harbour Flight Centre (CXH) - 8 min drive
Vancouver Intl. Airport (YVR) - 29 min drive
Pitt Meadows, BC (YPK) - 48 min drive
Abbotsford, BC (YXX-Abbotsford Intl.) - 72 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 104 min drive
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 29.5 miles/47.5 km
Vancouver Waterfront Station - 12 min walk
Pacific Central Station - 17 min walk
Vancouver, BC (XEA-Vancouver Pacific Central Station) - 17 min walk
Stadium-Chinatown Station - 3 min walk
Vancouver City Center Station - 7 min walk
Granville Station - 8 min walk
Restaurants
Marugame Udon - 3 min walk
The Sportsbar LIVE! at Rogers Arena - 5 min walk
McDonald's - 3 min walk
Chambar - 3 min walk
Tim Hortons - 3 min walk
About this property
Sandman Signature Vancouver Downtown Hotel
Sandman Signature Vancouver Downtown Hotel offers a fantastic location, putting you just a 5-minute walk from Robson Street and Rogers Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moxies, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and central location. The property is just a short walk to public transportation: Stadium-Chinatown Station is 3 minutes and Vancouver City Center Station is 7 minutes.
At a glance
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Hotel size
303 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Minimum check-in age: 19
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (CAD 40.63 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's menu
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Hot tub
Accessibility
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 36
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Recycling
Special features
Dining
Moxies - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Fees & policies
Renovations and closures
The property will be renovating from January 1 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
Exterior
Hallway
Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Parking
Covered self parking costs CAD 40.63 per day with in/out privileges
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver
Frequently asked questions
Does Sandman Signature Vancouver Downtown Hotel offer free cancellation for a full refund?
Yes, Sandman Signature Vancouver Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sandman Signature Vancouver Downtown Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sandman Signature Vancouver Downtown Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Signature Vancouver Downtown Hotel?
Yes. Self parking costs CAD 40.63 per day.
What are the check-in and check-out times at Sandman Signature Vancouver Downtown Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Sandman Signature Vancouver Downtown Hotel?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (3-min drive) and Grand Villa Casino Hotel and Conference Centre (13-min drive) are both nearby.
What is there to do at Sandman Signature Vancouver Downtown Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Sandman Signature Vancouver Downtown Hotel also has 2 bars and a fitness center.
Are there restaurants at or near Sandman Signature Vancouver Downtown Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around Sandman Signature Vancouver Downtown Hotel like?
Sandman Signature Vancouver Downtown Hotel is in Downtown Vancouver, a short 3-minute walk from Stadium-Chinatown Station and 11 minutes' walk from Vancouver Waterfront. Travelers say the local area is good for shopping and very central.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Amenities
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The pool and hot tub were well maintained and provided a great relaxation experience. (29 reviews)
The hot tub was consistently clean, warm, and a great way to relax after a long day. (47 reviews)
Pet access was a major highlight with many guests praising the pet-friendly policy and welcoming atmosphere. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Building
Elevator
Bed
Bathroom
Restaurant
Parking
Shower
Reviews
Verified
10/10 Exceptional
Apr 1, 2026
Great place in a great location
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
May 21, 2026
Perfect location for a quick layover between our cruise and leaving the next day — it was a short cab ride from the port to the hotel; another short uber ride to the Amtrak station the next morning. The staff was very accommodating allowing early check-in (pro rated which was fine with us) allowing us to take a midday nap. The hotel is in a great location near many nice restaurants. Overall, a great find in Hotels.com!
Wayne
Wayne, 1-night trip
Verified
8/10 Very good
Mar 20, 2026
Great location, friendly and welcoming staff. Will stay again.
Megan
Megan, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Pool and hot tub was really well maintained.
Rooms were awesome too.
Nikhil
Nikhil, 3-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Stayed for just one night but amazing hotel, great room, and close to downtown activities
Kara
Kara, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Friendly staff and great location! Our go-to hotel!
alyssa
alyssa, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Staff were friendly and check in was smooth and quick. Comfortable bed and super convenient location with two dining options immediately there.
Karina
Karina, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Very nice staff, very clean room, very convenient location!
Tanis
Tanis, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
They upgraded our room for free and had very smooth check in. Loved the restaurant being right there too!
Haleigh
Haleigh, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Easy check in, great location and nice room with secure parking
James
James, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Place nice and clean friendly staff
Lorraine
Lorraine, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The staffs were super nice
EUN-HYOUNG
EUN-HYOUNG, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Clean rooms, courteous and helpful staff. Convenient location
Craig
Craig, 3-night trip
Verified
8/10 Very good
Jan 2, 2026
Excellent stay! The room was clean and comfortable, staff were very friendly, and the location was perfect. Would definitely stay here again.
Kyla Joy
Kyla Joy, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
The staff was so nice and accommodating, room was nice and clean
Raymond
Raymond, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Great location and great views
Brook
Brook, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2026
GREAT STAFF, CLEAN, GOOD SERVICE!
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Great survive, room was clean and checkout very easy and fast!
Jared
Jared, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Helpful check in staff, very clean room and close to stadium.
Nigel
Nigel, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Room was spotless, staff were very friendly! I will definitely be staying again.
Jared
Jared, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Loved the central area and cozy rooms
Cassie
Cassie, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Great staff and clean room. Close to our concert venue.
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Clean room, beds are so comfy. We had a great overnight stay!
Emily
Emily, 1-night trip
Verified
8/10 Very good
Feb 13, 2026
Staff was courteous.
Maureen
Maureen, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Used the hotel to sleep and the kids to swim, it was a good location for what we needed it for