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Bahía Tolok

3.5 star property
Hotel with spa, near North Beach

Choose dates to view prices

Overlooking the sea, Bahía Tolok offers an unforgettable getaway. Unwind with a deep-tissue massage or facial at the spa, lounge by the outdoor pool, and enjoy free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY456
CNY941 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | Premium bedding, down comforters, in-room safe, blackout drapes

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | Premium bedding, down comforters, in-room safe, blackout drapes

Basic Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Penthouse

Comfort Penthouse | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Penthouse

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes

Presidential Cabin

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down comforters, in-room safe, blackout drapes

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

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About the neighborhood

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Crayola House - 3 min drive - 1.8 km
  • North Beach - 3 min drive - 2.1 km
  • Miguel Hidalgo - 3 min drive - 2.1 km
  • Isla Mujeres Cemetery - 3 min drive - 2.1 km
  • beach near Centro - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪MARINA BARTOLOMÉ - ‬14 min walk
  • ‪Isla Brewing Company Beer Garden - ‬20 min walk
  • ‪Dolphin Discovery - ‬15 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Cockteleria Picus - ‬17 min walk

About this property

Bahía Tolok

  • When you stay at Bahía Tolok, you'll be just a 5-minute drive from Isla Mujeres Ferry Terminal and North Beach. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. Other highlights include an outdoor pool, a bar/lounge, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Kayaking
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (646 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • First-run movies
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Dining table
  • Highchair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle service is offered for an extra charge of MXN 2300 per person
  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay

Mobile payment options include: PayPal.

Also known as

Bahía Tolok Isla Mujeres

Aparthotel Bahía Tolok Isla Mujeres

Bahía Tolok Aparthotel Isla Mujeres

Isla Mujeres Bahía Tolok Aparthotel

Bahía Tolok Aparthotel

Aparthotel Bahía Tolok

Bahía Tolok Hotel

Bahía Tolok Isla Mujeres

Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok offer free cancellation for a full refund?

Yes, Bahía Tolok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bahía Tolok?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Bahía Tolok?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bahía Tolok?

Yes, there's free self parking.

Is airport shuttle service offered by Bahía Tolok?

Yes, an airport shuttle is available. The charge is MXN 2300 per person.

What are the check-in and check-out times at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability).

Is there an onsite casino at Bahía Tolok?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8.8 mi) and Dubai Palace Casino (8.9 mi) are both nearby.

What is there to do at Bahía Tolok and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.

Are there restaurants at or near Bahía Tolok?

Yes, there's an onsite restaurant.

Does Bahía Tolok have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Bahía Tolok like?

Bahía Tolok is a short 16-minute walk from Isla Mujeres Ferry Terminal and 18 minutes' walk from Miguel Hidalgo.

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Reviews

Bahía Tolok Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was large, very well kept, and offered beautiful views, with some rooms even having a pool right outside. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Restaurant
Islands
Water
Walking
Food
Bed
Wifi

Reviews

Verified

10/10 Exceptional

We had a very nice stay. Quiet, clean relaxing and beautiful.
Keyna, 1-night trip
Verified

10/10 Exceptional

Super comfortable bed, well appointed, clean room, spacious shower. the courtyard area is lovely and you can have a drink or a meal right on the water, and enjoy sunsets from the dock. Staff was excellent and so accommodating. This hotel is an easy 15-20 minute walk into town. We had a truly wonderful stay at Bahia Tolok.
Stephanie, 7-night trip
Verified

6/10 Good

Staff courteous. Fun live jazz on dock by Bay on Saturday night. VERY smelly toilet area and low water pressure makes me recommend looking somewhere else.
matthew, 3-night trip
Verified

8/10 Very good

Great spot. Tranquil and really good food. Staff was courteous.
Meredith, 7-night trip
Verified

10/10 Exceptional

Clean and very friendly service. The onsite restaurant is great
Cynthia S, 4-night trip
Verified

10/10 Exceptional

Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
DJ, 3-night trip
Verified

8/10 Very good

Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.
Barbara, 4-night trip
Verified

10/10 Exceptional

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
John, 1-night trip
Verified

10/10 Exceptional

Everyone was really nice and helpful
Tomasz, 1-night trip
Verified

10/10 Exceptional

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
10-night trip
Verified

10/10 Exceptional

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Christine, 3-night trip
Verified

10/10 Exceptional

The property was well kept up on. The staff was extremely friendly and helpful.
Kenna, 2-night trip
Verified

10/10 Exceptional

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Michele, 7-night trip
Verified

10/10 Exceptional

Must stay

Excellent facility, wonderful service, great location. Very clean and modern
charles, 1-night trip
Verified

10/10 Exceptional

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Amy, 5-night trip
Verified

8/10 Very good

Nice place to sleep and also eat. Walking distance to the town.
Pim, 1-night trip
Verified

10/10 Exceptional

It was a beautifully taken care of property with very friendly and helpful staff.
Jeffrey, 7-night trip
Verified

10/10 Exceptional

Love salt water pool
Penny, 7-night trip
Verified

10/10 Exceptional

This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
OSCAR, 2-night trip
Verified

10/10 Exceptional

Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!
Jeffrey, 3-night trip
Verified

10/10 Exceptional

Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Tish, 3-night trip
Verified

10/10 Exceptional

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Jennifer, 4-night trip
Verified

8/10 Very good

It’s a beautiful boutique hotel nestled on the west side of the island . The pool and seating area are perfect. We felt like we were house guestsnd were treated wonderfully . It is very family friendly hotel . I highly recommend this place !!
Marie, 7-night trip
Verified

10/10 Exceptional

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Robert, 4-night trip
Verified

10/10 Exceptional

We weren't sure what to expect but we're very pleasantly surprised by the lovely facility. The setting was beautiful, the room was lovely and we felt very welcomed by the excellent staff.
Elizabeth, 1-night trip