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Suiun

4.0 star property
Ryokan with spa, near Hakone Kowakien Yunessun

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Photo gallery for Suiun

Lobby
Premium bedding, in-room safe, desk, free WiFi
Interior detail
Public bath
Premium bedding, in-room safe, desk, free WiFi
Escape to Hakone at Suiun, where the serene surroundings of a garden and an indoor mineral hot spring create a soothing retreat. Unwind with spa services like facials and body treatments or stay connected with in-room WiFi. Previous guests rave about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Onsen
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Full-service spa
  • Sauna
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Elevator
The current price is CNY2,689
CNY2,972 total
Aug 27 - Aug 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,529 reviews
The price is CNY2,661
CNY3,235 total
Sep 4 - Sep 5
Hakone Kowakien TEN-YU
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About the neighborhood

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 3 min drive - 1.7 km
  • Hakone Ropeway - 6 min drive - 4.6 km

Getting around

  • Haneda Airport (HND) - 103 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Gora Station - 7 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Kowakidani Station - 23 min walk

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

Suiun offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. You can visit the spa to be pampered with facials or aromatherapy. A sauna and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 15
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Disposable personal items are available in the lobby.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children (18 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Kaiseki meal

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Are pets allowed at Suiun?

Sorry, pets aren't allowed.

Is parking offered on site at Suiun?

Yes, there's free self parking.

What are the check-in and check-out times at Suiun?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

What is there to do at Suiun and nearby?

Suiun has a spa and a garden.

Does Suiun have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Suiun like?

Suiun is a short 7-minute walk from Hakone Gora Station and 14 minutes' walk from Hakone Open Air Museum.

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Suiun Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

great japanese style hotel with friendly staff
Yuchen, 1-night trip

10/10 Excellent

If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.
Daryn, 2-night trip

10/10 Excellent

Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
Amela, 2-night trip

10/10 Excellent

Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Kai Kei, 1-night trip

10/10 Excellent

Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Mutsa, 1-night trip

10/10 Excellent

Excellent service! Amazing staff. Wonderful accommodations! So many great things offered here for free and such a lovely relaxing environment.
Debbie, 1-night trip

10/10 Excellent

Wonderful staff facilities and dinner and breakfast
Corinne, 1-night trip

10/10 Excellent

It’s a very special experience, the hotel’s location is perfect and it’s like a private setting. It’s very worthwhile.
Mei Fan, Hongbing, 1-night trip

10/10 Excellent

Nice and good service and good food
Rachel, 1-night trip

10/10 Excellent

I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again.
Andrew, 1-night trip

10/10 Excellent

The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well.
Heather, 1-night trip

10/10 Excellent

Hotel Suiun Hakone in March 25

The staff was superb, detail oriented and acommodating, the hotel was beautiful, peaceful, and super clean. We would stay here over and over again if we could !!
Stacey, 1-night trip

10/10 Excellent

Friendly staff and very clean property
Jin U, 2-night trip

10/10 Excellent

Loved the friendly people! So kind
1-night trip

10/10 Excellent

Absolutely fabulous

Absolutely fabulous stay at Suiun - would highly recommend to anyone wishing to visit the Hakone region. The room was beautiful, the Kaiseki dinner was delicious and beautifully presented. The onsen was a great way to relax annd unwind after a busy few days travelling across Japan.
1-night trip

10/10 Excellent

Relaxing Gora Oasis

We absolutely loved our stay. We only stayed one night during our two weeks in Japan, but it was by far our best stay. Our room was perfect with a great view, the in-room onsen was so relaxing, as were the private onsens outside. The staff was also so kind and helpful. We’ll definitely be recommending them to friends and family!
1-night trip

10/10 Excellent

We loved this ryokan experience. Our room was spacious and beautifully designed. Staff were friendly and welcoming. Our room had its own onsen with hot spring water. We were given yukatas to wear throughout the hotel. Meals were excellent with personal service and kaiseki dinners. All in all, a great Japanese experience.
Gerald, 2-night trip

8/10 Good

Great staff and very clean!
Donna, 1-night trip

10/10 Excellent

Lovely hotel in a great location

Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
1-night trip

10/10 Excellent

I would love to stay more than one night but without breakfast and dinner
Xiaowei, 1-night trip

10/10 Excellent

Incredible stay! Never been to a ryokan before, but for the service, amenities, and room we got it feels like it should have been much more expensive.
Jakob, 1-night trip

10/10 Excellent

Fantastic hotel with public and private baths and the included meals were amazing.
Brian, 1-night trip

10/10 Excellent

We are really grateful the staff helped us get a dinner and breakfast plan in the last minute, it turned out to be the best meal we had in Japan during our 1-week trip.
Ruolan, 1-night trip

10/10 Excellent

Very Nice!!

The staff were very friendly and the accommodation was nice. The free ramen was also delicious.
1-night trip

10/10 Excellent

The room was spacious, clean and as shown in the images. It had everything we needed and was very comfortable. The service at Suiun was exceptional with friendly staff. It was a pleasure staying at Suiun and we would recommend this hotel to anyone visiting Hakone.
Balqis, 1-night trip