In the heart of Puebla Historic Center, Hotel Casa Monarca offers a tranquil retreat. Treat yourself to a rejuvenating massage or other spa services, and stay connected with in-room WiFi.
Puebla–Cholula Tourist Train Terminal - 17 min walk
Restaurants
OCHO30.4 - 2 min walk
El Gato De Oro - 2 min walk
El Corona - 3 min walk
Restaurant Puebla - 1 min walk
Fonda La Mexicana - 3 min walk
About this property
Hotel Casa Monarca
When you stay at Hotel Casa Monarca, you'll be in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests will have free perks like WiFi and self parking. Also, Angelopolis Commercial Center and Cuauhtemoc Stadium are within a short drive.
At a glance
DONE
Hotel size
10 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking within 984 ft; reservations required
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Spa services
Room amenities
Be entertained
52-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: MXN 2000 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 200 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Casa Monarca Puebla
Casa Monarca Puebla
Hotel Hotel Casa Monarca Puebla
Puebla Hotel Casa Monarca Hotel
Hotel Hotel Casa Monarca
Casa Monarca
Hotel Casa Monarca Hotel
Hotel Casa Monarca Puebla
Hotel Casa Monarca Hotel Puebla
Frequently asked questions
Does Hotel Casa Monarca offer free cancellation for a full refund?
Yes, Hotel Casa Monarca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Monarca?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Monarca?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Monarca?
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Casa Monarca and nearby?
Hotel Casa Monarca has spa services.
What's the area around Hotel Casa Monarca like?
Hotel Casa Monarca is in Puebla Historic Center, a short 7-minute walk from Zócalo de Puebla and 10 minutes' walk from Puebla Cathedral.
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Reviews
Hotel Casa Monarca Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.0
Location
9.6
Staff & service
9.6
Property conditions & facilities
Popular mentions
Service staff
Room
Restaurant
Coffee
Location
Building
Reviews
Verified
10/10 Exceptional
Feb 2, 2026
The staff was amazingly helpful, being English speaking was a terrific bonus. The room was adorable with outside balconies. They personally greeted me when I arrived. Room was clean and pretty. I would stay here again!
Kate
Kate, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2026
The room was excellent!!! Excellent location, great staff!
Very friendly, everything was perfect! Thank you
Juana Maria
Juana Maria, 6-night trip
Verified
10/10 Exceptional
Feb 24, 2025
Beautiful, centrally-located place for visiting Puebla.
Merianne
Merianne, 2-night trip
Verified
8/10 Very good
Feb 11, 2025
Nice place to stay. Good food at the restaurant
Joseluis
Joseluis, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2023
Great property and staff! Will make this my stay for all future trips to Puebla!
jennifer
jennifer, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2025
By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Staff was amazing and accommodating. Property was nice and clean.
Jaqueline
Jaqueline, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.
Debbie
Debbie, 2-night trip
Verified
10/10 Exceptional
Jul 30, 2024
Great little hotel in the center! Great value for the money. Comfortable and clean.
Beth
Beth, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
The hotel has super comfortable, spacious rooms. We stayed on the second floor and beautiful high ceilings. It's very clean. The air conditioning and heat work just fine. Most of the staff, especially the ones who work during the day, are extremely nice and helpful. The hotel has a small, good restaurant on the ground floor. There are no other facilities that I could find. The hotel is at the edge of the Centro Historico, and thus, pretty quiet and safe to walk around at night. There are some good restaurants nearby.
Gregory
Gregory, 3-night trip
Verified
8/10 Very good
Sep 8, 2024
This a small hotel located fairly close to the Zocalo but outside the more touristy areas. It is clean and very comfortable. Most of the staff is very helpful.
There is a good cafe attached to the hotel, although the service and food quality has dropped since we were there two years ago.
The rooms with a street view are noisy.
We recommend the Nuni restaurant around the corner. Very reasonable prices and excellent food.
Jeanne
Jeanne, 3-night trip
Verified
8/10 Very good
Jul 5, 2025
It was a good experience, with a big, beautiful room just as adviced. The only problem was with the phone line. No matter what I tried, the phone system always cut me off under a "verify your phone line" message. At the counter, the laday acknowledge the issue, but had no solution. I did not bring an auto with me, so I cannot say anaything regarding the parking, but in anyway, it seems a complicated thing, because the hotel has not even a drop-off area in front of it. Better go there by taxy.
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
May 14, 2026
Excelente
GUADALUPE
GUADALUPE, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2026
Calm quiet premise, spacious room, high ceilings, nice wardrobe equipped with a safe and mini-fridge, nice cafe directly connected.
EDGAR
EDGAR, 5-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Parking required 20 minutes notice for them to get the car from the remote lot.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Feb 8, 2023
Beautiful hotel, very helpful staff, close to Centro Historico, convenient cafe/restaurant next door...
Norman
Norman, 3-night trip
Verified
8/10 Very good
Apr 12, 2025
The hotel was ok , a little small,but it’s close to the zocalo and la basilica
martin
martin, 3-night trip
Verified
10/10 Exceptional
Dec 10, 2024
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
Genaro
Genaro, 4-night trip
Verified
10/10 Exceptional
Aug 6, 2024
A wonderful place to stay and relax. Close to down town.
Pedro
Pedro, 3-night trip
Verified
10/10 Exceptional
Dec 12, 2022
This boutique hotel es a renovated historical building. It is very comfortable and well decorated. The staff is very helpful and the restaurant associated with the hotel has excellent coffee and a great selection of breakfast options and juices.
Jeanne
Jeanne, 6-night trip
Verified
10/10 Exceptional
Mar 29, 2025
Surrounding streets had a lot calligraphy
Nancy
Nancy, 5-night trip
Verified
4/10 Fair
Oct 7, 2025
We had no hot water all of our stay. We were in room 10. After letting them no they just said sorry.
Mallel
Mallel, 2-night trip
Verified
10/10 Exceptional
Feb 22, 2025
Noise
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
Feb 18, 2023
We loved our stay at Casa Monarca! The staff was welcoming, friendly, and helpful - always ready to give directions, advice about sites to visit, restaurants, tours and shops or answer any questions we had. They spoke English very well and were happy to help us with our beginning Spanish. They made us feel at home! The room was beautiful, spacious and comfortable. The restaurant was convenient with a variety of options, friendly staff and great coffee. We extended our stay and returned for a few last days before we left Mexico. We will return as soon as we can!
kathy
kathy, 4-night trip
Verified
8/10 Very good
Sep 15, 2023
The room was large and comfortable, but the frosted windows meant there was no view to the outside.