On Penang's sun-kissed shores, Shangri-La Golden Sands offers a family-friendly haven. Unwind on the pristine white sand beach, indulge in rejuvenating massages or tee off at the 9-hole golf course. With an array of activities like ecotours and tennis courts, this resort provides endless fun for all ages.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Laundry facilities
Gym
24/7 front desk
Free parking
Main amenities (12)
Daily housekeeping
Golf course
On the beach
Restaurant and bar/lounge
2 outdoor pools
Free water park
Breakfast available
Free children's club
Free supervised childcare
2 outdoor tennis courts
Health club
Children's pool
Feel at home (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
The current price is CNY556
CNY556
CNY678 total
includes taxes & fees
May 13 - May 14
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Executive Room, 1 King Bed, Sea View
Executive Room, 1 King Bed, Sea View
Highlights
Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
Sea view
30 sq m
Sleeps 3
1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
Private bathroom
Hill view
36 sq m
Sleeps 3
1 King Bed
View all photos for Executive Room, 2 Twin Beds, Sea View
Executive Room, 2 Twin Beds, Sea View
Highlights
Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
Sea view
30 sq m
Sleeps 3
2 Twin Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
30 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
30 sq m
Sleeps 3
2 Twin Beds
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
Private bathroom
Hill view
36 sq m
Sleeps 3
2 Twin Beds
View all photos for Executive Suite, 1 King Bed, Sea View
At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball, and beachside drinks. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian, Japanese, Malay
At a glance
DONE
Hotel size
387 units
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Grocery/convenience store
Lifeguard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Ecotours
Golf lessons
Mini golf
Shopping
Access to nearby outdoor pool
Access to nearby health club
Boat tours nearby
Working away
Business center
5 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 1980
Safe-deposit box at front desk
Garden
Picnic area
Library
Television in common areas
Health club
Golf course on site
2 outdoor pools
Free water park
Arcade/game room
2 outdoor tennis courts
Waterslide
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 71
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 82 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 150 per night
Pool, spa, & gym (if applicable)
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town
Frequently asked questions
Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?
Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Golden Sands, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Golden Sands, Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Golden Sands, Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Shangri-La Golden Sands, Penang and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La Golden Sands, Penang?
Yes, there's an onsite restaurant.
What's the area around Shangri-La Golden Sands, Penang like?
Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.
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Shangri-La Golden Sands, Penang Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Beach
Breakfast
Family friendly
Children
Food
Location
Weather
Bathroom
What guests liked
The breakfast buffet offered a varied selection with numerous options catering to all dietary requirements. (20 reviews)
The pool area was spacious, clean, and offered a variety of pools for different age groups with slides and watersports activities. (17 reviews)
The beach was clean, nice, and offered various activities with a beautiful view. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 25, 2025
Great stay for a family
We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
John
John, 3-night trip
10/10 Exceptional
Dec 26, 2024
Overall very nice experience staying here
Alex
Alex, 1-night trip
8/10 Very good
Apr 12, 2025
5 star employee.
hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.
zulkifli
zulkifli, 1-night trip
8/10 Very good
Jan 28, 2025
included Breakfast has lots of variety and is plentiful
Herve
Herve, 2-night trip
8/10 Very good
Feb 12, 2025
we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Bak Huat
Bak Huat, 2-night trip
10/10 Exceptional
Jan 9, 2025
The place to stay at Batu Feringgi
Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Arcangel
Arcangel, 4-night trip
8/10 Very good
Jan 21, 2025
my child enjoyed this hotel pool
akiko
akiko, 1-night trip
10/10 Exceptional
Nov 7, 2024
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
David
David, 3-night trip
10/10 Exceptional
Sep 14, 2024
Nice place to stay
Kelly
Kelly, 4-night trip
8/10 Very good
Jan 3, 2025
Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered
Verified traveler
5-night trip
6/10 Good
Feb 8, 2025
There is a mosque right in front of the property
Cecilia
Cecilia, 2-night trip
10/10 Exceptional
Jan 14, 2025
Good in dining offer package. Should have more dining offer packages.
Kok Meng
Kok Meng, 2-night trip
8/10 Very good
Nov 20, 2024
Great stay. Room good. Breakfast amazing - great choice. Walking distance to lots of places to eat& entertainment. Parking was convenient. Good choice of pools.
Linda
Linda, 6-night trip
10/10 Exceptional
Nov 29, 2024
Staff were brilliant. Got amazing upgrade
Adam
Adam, 4-night trip
10/10 Exceptional
Oct 2, 2024
Very clean, lovely staff, inviting atmosphere. Would recommend
Kristina
Kristina, 5-night trip
10/10 Exceptional
Dec 5, 2024
Nice
Nur Dhamirah Sakinah Binti
Nur Dhamirah Sakinah Binti, 2-night trip
2/10 Poor
Jan 30, 2025
I don’t recommend this hotel, because it’s not suitable for people who want to relax and enjoy the quiet, and it’s not as clean as it should be. It’s over priced too.
Yang Jonathan
Yang Jonathan, 3-night trip
8/10 Very good
Aug 4, 2024
Its a beautiful property where you can have fun for every age group
Nazia
Nazia, 4-night trip
10/10 Exceptional
Mar 11, 2024
A wonderful place to stay, and very child freindly!
Kristine
Kristine, 4-night trip
10/10 Exceptional
Jul 19, 2024
Beach Staycation
Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.
Wai Hong
Wai Hong, 1-night trip
8/10 Very good
Mar 18, 2024
This hotel have good location, is convenient
Rosalinda A
Rosalinda A, 2-night trip
8/10 Very good
Dec 29, 2023
Beautiful pools and gardens, definitely a family resort.
Hilary
Hilary, 3-night trip
10/10 Exceptional
Jul 22, 2024
Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Sammy
Sammy, 5-night trip
8/10 Very good
Oct 6, 2024
Nice Hotel, but looks dates. Needs an uplift
Excellent breakfast and amenities. Needs more staff on duty for check in as there were a lot guests waiting to be checked in and only one staff was doing it all
Anish
Anish, 1-night trip
10/10 Exceptional
Apr 12, 2024
Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.