On Penang's sun-kissed shores, Shangri-La Golden Sands offers a family-friendly haven. Unwind on the pristine white sand beach, indulge in rejuvenating massages or tee off at the 9-hole golf course. With an array of activities like ecotours and tennis courts, this resort provides endless fun for all ages.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Free parking
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Golf course
On the beach
Restaurant and bar/lounge
2 outdoor pools
Free water park
Breakfast available
Free children's club
Free supervised childcare
2 outdoor tennis courts
Health club
Children's pool
Feel at home (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
The current price is CNY640
CNY640
CNY777 total
includes taxes & fees
Jun 9 - Jun 10
Why we love this property
Beachfront bliss
Luxurious beachside activities await at this resort. From relaxing massages on white sand to beach volleyball and a refreshing drink at the beach bar.
Work and play paradise
This resort blends business with beachfront bliss. Tackle tasks in the business center or meeting rooms, then unwind with tennis, golf, or beachside massages.
Tasty dining options
This resort's restaurant dishes up flavorful cuisine, while its bar serves refreshing drinks. Morning rises with a delightful continental breakfast.
Boost Juice Bars @Holiday Inn Resort Penang - 1 min walk
Andrew's Kampung - 2 min walk
Garden Cafe - 1 min walk
About this property
Shangri-La Golden Sands, Penang
At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball, and beachside drinks, plus you'll be within a 5-minute walk of Ferringgi Beach. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
387 units
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Grocery/convenience store
Lifeguard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Ecotours
Golf lessons
Mini golf
Shopping
Access to nearby outdoor pool
Access to nearby health club
Boat tours nearby
Working away
Business center
5 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 1980
Safe-deposit box at front desk
Garden
Picnic area
Library
Television in common areas
Health club
Golf course on site
2 outdoor pools
Free water park
Arcade/game room
2 outdoor tennis courts
Waterslide
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 71
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 84 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 150 per night
Pool, spa, & gym (if applicable)
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town
Frequently asked questions
Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?
Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Golden Sands, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Golden Sands, Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Golden Sands, Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Shangri-La Golden Sands, Penang and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La Golden Sands, Penang?
Yes, there's an onsite restaurant.
What's the area around Shangri-La Golden Sands, Penang like?
Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Shangri-La Golden Sands, Penang Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.2
Location
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The pool area was very nice, with multiple pools, plenty of shaded seating, and waterslides for kids. (20 reviews)
Breakfast options were varied and plentiful with many different food options available. (24 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Beach
Breakfast
Family friendly
Food
Children
Location
Weather
Bathroom
Reviews
Verified
10/10 Exceptional
Mar 14, 2026
Staff very friendly. Lots of pools, shame about the beech
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Amazing from
Beginning to end , staff & service amazing definitely will stay again 👍👍
Jynan
Jynan, 8-night trip
Verified
8/10 Very good
Feb 10, 2026
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Caroline
Caroline, 2-night trip
Verified
4/10 Fair
Feb 15, 2026
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Imran
Imran, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2026
Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.
linda
linda, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2026
If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!
Arielle
Arielle, 4-night trip
Verified
8/10 Very good
Dec 23, 2025
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Wasim
Wasim, 5-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Madalina
Madalina, 8-night trip
Verified
8/10 Very good
Jul 26, 2025
Great Location. Property is very clean and nice.
Angela LaVette
Angela LaVette, 2-night trip
Verified
8/10 Very good
Aug 30, 2025
The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Johnny
Johnny, 2-night trip
Verified
4/10 Fair
Dec 31, 2025
The room is old, sound block is very poor that can hear clearly the room next to it. and breakfast is not tasty for 5star hotel consideration. Only grateful for the swimming pool area is comfortable with cover & laying bed.
han hui
han hui, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2025
Service top notch as always and great breakfast options!
Aimran
Aimran, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2025
Great stay for a family
We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
John
John, 3-night trip
Verified
10/10 Exceptional
Nov 7, 2024
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
David
David, 3-night trip
Verified
8/10 Very good
Dec 29, 2023
Beautiful pools and gardens, definitely a family resort.
Hilary
Hilary, 3-night trip
Verified
8/10 Very good
Mar 25, 2025
Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet.
Jivan
Jivan, 3-night trip
Verified
8/10 Very good
Mar 18, 2024
This hotel have good location, is convenient
Rosalinda A
Rosalinda A, 2-night trip
Verified
8/10 Very good
Apr 19, 2025
Nice location and well kept. Beach is washed out, but pool was nice.
Geoffrey
Geoffrey, 3-night trip
Verified
10/10 Exceptional
Jan 9, 2025
The place to stay at Batu Feringgi
Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Arcangel
Arcangel, 4-night trip
Verified
8/10 Very good
Mar 7, 2025
Restaurant staff was helpful
Ali
Ali, 4-night trip
Verified
10/10 Exceptional
Apr 12, 2024
Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Melissa Elizabeth
Melissa Elizabeth, 2-night trip
Verified
6/10 Good
Oct 27, 2025
Reasonable but tired.
The Golden Sands is getting very tired. I have stayed there before many years ago and there had been little done to the property. The grounds are lovely but the beach has suffered greatly with much of the foreshore being washed away compared to25-20 years ago. Given the cost I was hoping for more.
Michael John
Michael John, 6-night trip
Verified
8/10 Very good
Jan 21, 2025
my child enjoyed this hotel pool
akiko
akiko, 1-night trip
Verified
8/10 Very good
Apr 16, 2025
We were able to relax in a room with a nice view of the ocean and pool. The breakfast buffet was delicious with international dishes.
It was convenient to have a good hawker within walking distance.
Tomoko
Tomoko, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2024
Beach Staycation
Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.