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Residence Inn by Marriott Richmond West End

3.0 star property
Richmond hotel with 24-hour fitness

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond West End

Exterior
Free daily buffet breakfast
Reception
Seasonal outdoor pool, sun loungers
Property amenity
Residence Inn by Marriott Richmond West End, in the heart of the business district, offers a warm welcome with breakfast buffet and free manager's reception. Stay active at the 24-hour gym or unwind on sun loungers by the seasonal outdoor pool. With dry cleaning/laundry services and a fireplace in lobby area, this hotel is perfect for relaxing retreats.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Pet friendly
  • Gym
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • 24-hour fitness center
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
The current price is CNY600
CNY698 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

43-inch flat-screen TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is CNY610
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includes taxes & fees
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About the neighborhood

Map
2121 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Bowlero Richmond - 1 min walk - 0.2 km
  • Colonial Shooting Academy - 11 min walk - 0.9 km
  • Bon Secours Heart Institute at Reynolds Crossing - 16 min walk - 1.4 km
  • Markel Building - 3 min drive - 3.1 km
  • Libbie Mill Dog Park - 4 min drive - 3.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 21 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 10 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Burger King - ‬15 min walk
  • ‪Plaza Azteca - ‬7 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Roots Natural Kitchen - ‬2 min walk
  • ‪The Answer Brewpub - ‬15 min walk

About this property

Residence Inn by Marriott Richmond West End

When you stay at Residence Inn by Marriott Richmond West End, you'll be within a 10-minute drive of Virginia Commonwealth University and Broad Street. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Also, Greater Richmond Convention Center and Short Pump Town Center are within a short drive. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Grocery/convenience store
  • Fence around the pool

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • 10 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping once per stay
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to August

Policies

This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

Does Residence Inn by Marriott Richmond West End offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Richmond West End does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Richmond West End?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Residence Inn by Marriott Richmond West End?

Yes, cats and dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Richmond West End?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Residence Inn by Marriott Richmond West End?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Residence Inn by Marriott Richmond West End and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area.

Does Residence Inn by Marriott Richmond West End have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

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Residence Inn by Marriott Richmond West End Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Kitchen
Bathroom
Air conditioning
Water
Towns
Coffee

What guests liked

  • Breakfast was hot and delicious, with many guests praising it as one of the best property breakfasts they've had. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

The grounds were not kept up very well. And the laundry mat was constantly in use. The pool was over crowed. But at least the room was clean
Stacy, 3-night trip

2/10 Poor

This was by far the worst experience.
Rebecca, 14-night trip

10/10 Exceptional

Will book here again!

Lady at reception was extremely friendly and helpful!
1-night trip

10/10 Exceptional

Clean and great staff.
Keith, 1-night trip

10/10 Exceptional

The location and amenities within the hotel were just what we needed. We will return for another stay!
LaKendra, 1-night trip

8/10 Very good

Friendly staff, very clean rooms. The property would definitely benefit from renovations, but otherwise my stay was a really nice one.
Jamie, 4-night trip

8/10 Very good

Spacious condo style units with full kitchen and large living area. Units have outside access and are separate from the main building where registration is located. Morning breakfast was good but seating space was limited.
Walter, 1-night trip

10/10 Exceptional

Very quiet well reserved
Rochelle, 1-night trip

10/10 Exceptional

I liked the room options for a larger family. The amenities were limited but I did not need them. WiFi was convenient and easy to use. Close to main roads and dining/shopping options.
Willie, 1-night trip

4/10 Fair

Very old and rooms smell like cigarettes
Mufid, 1-night trip

4/10 Fair

Run down part of the common area had been in a fire. Needs maintenance
Elizabeth, 3-night trip

8/10 Very good

Good
Tony, 1-night trip

2/10 Poor

Staff was great. Room had pull out bed with no sheets in the room. Stains in the carpet.
Sang Hee, 1-night trip

2/10 Poor

Would never stay again

When we arrived, the door lock jammed and we were unable to close the door. We called the front desk for assistance and it took about an hour and a half and multiple more phone calls for someone to come. The next morning my wife and I awoke to bites all over us.
1-night trip

10/10 Exceptional

The staff is very accommodating. There is a charge for parking which the website doesn't indicate. I was able to get it waved so I appreciate that but you need to update you listing. parking is $10 now. And there isn't an abundance of it.

2/10 Poor

The bathroom was dirty the dishes where dirty there was stains in the sheets had to call for toiletries and go to the front desk to pick up myself

2/10 Poor

When we got there, there were dirty dishes in the dishwasher, no toilet paper, the Tv was disconnected and the light switch didn’t work. The only good thing was that they did give us a second room and allowed my husband to inspect it first.
Laura, 1-night trip

2/10 Poor

It was like being in jail. I had to ask the desk for EVERYTHING. I stayed for a week specifically for the kitchen. There were NO pots and pans. The saucepan I was given had rodent droppings. I only had 2 washcloths and towels for a while week. After 4 days I asked for clean sheets to be put on my bed. They gave me the sheets to do it myself. The couch had stains on it. The floor was sticky. It is obviously a voucher hotel for the homeless
RC, 6-night trip

4/10 Fair

Beware

The condition of the hotel is below average. Being a Marriot brand, it is older and worn down in need of updating. Dirty floors. Had several issues with guest above our room. First night so much noise could not sleep. Tried calling to the front desk but couldn't get anyone to pick up. The morning of checkout found bed bugs. Told the agent at the front desk received an apology was told that for the issues that I would receive points to my Marriott account but no points were validated.
Daffaney, 3-night trip

6/10 Good

I liked the bed, and shower once we switched rooms because of no Hot water for shower in the first room and I feel we should've gotten an upgrade because of it. I was there for 5 nights and absolutely no housekeeping, when I put my towels out daily they took them and did not return anything, when I needed towels and sheets I had to either find a housekeeping cart or go to the front desk to get everything from trash bags, and etc. they had a terrible gnat problem and I was killing gnats my whole stay.. this hotel needs an upgrade as it doesn't remind you of a typical Marriott hotel.. I worked out of state at a residence inn and in every room you had all you needed for your stay there..in my first room I didn't have a frying pan and the room I went to didn't have a frying pan or a toaster but my first room had a toaster, the bathroom sink was stopped up and the water took forever to drain out.. after all of this the most disappointing was 10 dollars a day for parking and when I stayed twice before there was no charge for parking, this would be the reason I won't be returning to this particular residence inn, I will try downtown or somewhere else.
Cheri, 5-night trip

2/10 Poor

Stay anywhere else - rude staff, bugs, and broken

It has been a long time since I’ve had a stay this bad. To start I was given the wrong room. When I mentioned it to the manager, she made every excuse in the book. She refused to answer the basic question of “why was I put in the wrong room”. The room had the wrong bed, a broken shower. The two basic things you need to be accurate in a hotel room. I asked for a reduction in my nightly rate because of the error and issues. The manager refused stating that she could not give me a reduction. Instead, she relocated me to another room. The manager said if I want a reduction I need to communicate with the general manager. I emailed him and as of writing this post still have not heard from him. The second room was worse than the first. There were bugs flying around, cracks in the marble, another broken bath tub/shower, cracks in the walls and ceiling, and the front door would not properly close. When I went to check out the front desk clerk (not even the manager) was able to reduce my rate. However, only by 15%. This means the previous manager lied and the general manager ignores these issues. I called the scheduling company for help and when they spoke to the front desk, no notes were left for hotel personnel about why my room was changed. Even the scheduling company could not get in contact with the general manager. Due to the false advertising and extreme problems with the room, something else really needs to be done. The hotel was falling apart and have an infestation of i
Lucas, 2-night trip

6/10 Good

No elevator so needed to walk upstairs with luggage. Faucet in bathroom sprayed outward. Extra payment demanded on check-in was pending for several days though finally disappeared . Property was clean and bed comfortable. But I had arrived after coming through torrential rain and was greeted with a locked lobby with little light and I had to ring to enter. It was only 8:30 pm but greeting was not welcoming. Perhaps this was unique to being a Sunday evening but, after over an hour of stressful driving, I was disappointed.
Judi, 1-night trip

6/10 Good

Great helpful service, but rooms are out dated and smell weird
6-night trip

8/10 Very good

Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Amanda, 2-night trip

6/10 Good

I've stayed here multiple times over the years - I like the layout and location. This is the first time I was disappointed. The room had an odor to it - it smelled like a cover-up of smoking. I was a late arrival, exhausted, and just needed to crash so I didn't address anything with the front desk. I love the style of this place, with the little apartment buildings and courtyard instead of a "hotel" with hallways, but it is starting to need an update.
Stephen, 1-night trip