I rarely write negative reviews, but this stay was genuinely disappointing and not worth the 150 price tag. While the breakfast was genuinely good—a solid and tasty start to the day—the room itself was a catalogue of maintenance failures and frustrating policies.
The basic comfort elements were missing. The bathroom sink simply refused to drain, and the shower was completely empty of body wash. Beyond that, the room felt neglected: the curtains were visibly dirty, and the door knobs felt loose or broken, making the doors unreliable. Worst of all was the noise; the AC fan was so loud it made sleeping difficult.
The issues extended to customer service and pricing transparency. After paying 150 for the room, they tried to slap an extra 13 charge on for parking. I was shocked, as this was not mentioned anywhere on Hotels.com where I booked. Thankfully, after I brought this up, the representative removed the charge, but the initial attempt and the ensuing argument about parking on their property (where the rep stated it was my responsibility wherever I park) was a frustrating end to the stay.
Unfortunately, a decent breakfast can't compensate for a poor night's sleep and multiple maintenance issues paired with unhelpful staff. I cannot recommend this hotel at this price point.
