Most of the staff were friendly, the place was pretty clean, there were minor inconveniences. The hotel room door rubbed and didn’t want to close, so you had to force it. Same with the bathroom door. The main problem I had was with the housekeeping staff. We stayed here for my son’s 13th birthday. We asked the housekeeper if we paid her extra, if she would throw up a few decorations for us while we were gone for the day. She agreed, took our money and did not hang up the decorations. She even moved them from the bed, moved them over to the dresser. We were extremely disappointed, a no would have been fine with us. When we checked out, I left a message with the front desk for a manager to call me regarding the issue. I have yet to hear from them.