Just a short drive from Short Pump Town Center, Hampton Inn Richmond West Innsbrook offers a refreshing retreat with continental breakfast and dry cleaning services. Take a dip in the outdoor pool or stay productive at the 24-hour business center - previous guests rave about the helpful staff.
Cultural Arts Center Glen Allen - 12 min drive - 12.0 km
Getting around
Richmond Intl. Airport (RIC) - 28 min drive
Norfolk Intl. Airport (ORF) - 110 min drive
Richmond Staples Mill Road Station - 17 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 21 min drive
Restaurants
Wawa - 14 min walk
Panera Bread - 6 min walk
Starbucks - 8 min walk
Capital Ale House - 5 min walk
Cupertino's NY Bagels & Deli - 10 min walk
About this property
Hampton Inn Richmond West Innsbrook
When you stay at Hampton Inn Richmond West Innsbrook, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
135 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
What to do
Golf lessons nearby
Rafting nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Mobile key entry
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hampton Inn Richmond West Innsbrook offer free cancellation for a full refund?
Yes, Hampton Inn Richmond West Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn Richmond West Innsbrook?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hampton Inn Richmond West Innsbrook?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn Richmond West Innsbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn Richmond West Innsbrook?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn Richmond West Innsbrook and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with many choices and excellent service. (40 reviews)
Parking was safe, well-lit, and easily accessible. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Cleanliness
Elevator
Air conditioning
Lobby
Car
Reviews
Verified
8/10 Very good
May 20, 2026
Everything was good with our stay here . We were traveling with a Great Pyrenees and she was made welcome. Plenty of grassy areas and dog bins around the property. Several dog friendly restaurants across the street sharing a large outside venue with shade fountains pools and friendly ducks .
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
Apr 16, 2026
The woman that checked us in was very friendly, helpful and kind. She gave us our Hilton Honors snacks, gave us a choice of floors and kept smiling even though it was late and she had been really busy.
Clean, comfy room.
Breakfast was pretty good...loved the mini waffles.
Pam
Pam, 1-night trip
Verified
10/10 Exceptional
Mar 4, 2026
Very accommodating and competent staff. Felt safe and welcomed
Prince
Prince, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Friendly staff, clean room, great location
Jill
Jill, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Clean room, friendly staff, coffee/tea available for free.
Jackie
Jackie, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
great location, very nice staff, good coffee!
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Friendly staff! Clean room and good breakfast! Would definitely come back!
Elizabeth
Elizabeth, 2-night trip
Verified
8/10 Very good
Dec 25, 2025
Convenient location.
Valerie
Valerie, 1-night trip
Verified
8/10 Very good
Apr 12, 2026
The TV and refrigerator in my room weren't working. A call to the front desk initiated a visit from a housekeeping staff person, who had no idea what to do. Maintenance was not available. The room itself was very good, large and clean. Breakfast was very good, with many choices. Front desk staff was friendly, and as helpful as they could be. Would stay again, but check tv and refrigerator before getting settled.
Mary
Mary, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Breakfast was good with eggs and sausage and waffles. Bed was comfy, room was clean. Staff was very friendly.
Murielle
Murielle, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Helpful staff. Clean room and great breskfast
jacqueline
jacqueline, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Room was very clean & spacious, bed was comfortable & pillows were just right. Staff were helpful and friendly. Great breakfast also.
Barbara
Barbara, 4-night trip
Verified
10/10 Exceptional
Dec 31, 2025
The room was perfect and clean, just like I like.
Virginia
Virginia, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Excellent front desk help. Great rooms and easy to ajust air in room.
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Very nice, very clean hotel. Amazing staff. Good breakfast. Wry nice area around. Will come again
Uliana
Uliana, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
The staff was extremely hospitable... from the front desk to the cleaning crew to the woman bringing out a wonderful breakfast - all were cheery and welcoming! King room was outstanding. When in Richmond, we will definitely stay here again!
Judi
Judi, 1-night trip
Verified
8/10 Very good
Oct 22, 2025
Nice property in excellent area. Easy access to the highway with many dining and shopping nearby.
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The room was spotless, and beds were very comfortable. Plenty of hot water!
Douglas
Douglas, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Staff was very friendly
Tanya
Tanya, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The staff and the accommodations for sure
Donna
Donna, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Super friendly staff, clean and quiet, what else could you need?
Scheherazade
Scheherazade, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Clean room and spacious. Staff very professional and courtesy. Excellent breakfast. Rightly recommended!
Sergio
Sergio, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
The room was nice and clean and overall liked the hotel.
Virgil
Virgil, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Room is clean, amenities are well kept, staffs are the best amount all, they go above and beyond for all my needs during the stay at the Hampton Inn, especially Lexis & Emily, they has offered me an awesome service! Location is close to restaurants and everything, there is a 7 eleven with Gas pump right next to it, so convenience,
I would definitely recommend and stay again for next trip.
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Room was great in all areas and staff were friendly , courteous and most of all professional! Perfect breakfast. I am being honest.