Very Nice Hotel close enough to new Smokies stadium and concert venue. Will return.
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Joy
Joy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Shonda
Shonda,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Disappointing
I expected more. Lobby area is nice enough, and the bar and restaurant look nice (but we didn't go), but the room itself was sort of tired and outdated, the bed was not particularly comfortable, the pillows were flat.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Dan
Dan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Rachel
Rachel,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Stacie
Stacie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Very nice. Very busy Knoxville weekend. Hotel convenient to everything. Only suggestion there were no glasses in the room. Got ice but nothing to pour a drink into.
Raymond
Raymond,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Jerry
Jerry,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Mark
Mark,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Natalie
Natalie,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Sampson County
Sampson County,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Bad service, bad decisions
We were there for probably one of the busiest wknds in Knoxville. The hotel was 100% at capacity and for some reason, the hotel decided to put down new carpet at the elevators which shut down 2 of 3 elevators starting in the morning. Unbelievable. Not a note to be found anywhere. I waited on the 15th floor for 20+ minutes on my way to a show (which I was now late for). I had no idea what the issue was but I finally walked down the 15 flights of stairs to find there was no elevator service. Why they couldn't at the very least put up signs on each floor is beyond me. No apologies, nothing. Not likely to stay here again.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Natalie
Natalie,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Katrina
Katrina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Mischa Cohen
Mischa Cohen,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
One night stay
Went really well, did find that you get treated differently when booking through hotels.com vs Hilton directly.
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Overall a fine option for DT Knoxville access
This is my second time staying at this hotel. The best part is that the staff is super friendly and helpful. Beds are comfortable and it's clean. Overall the hotel is a bit run down. No microwave in room; AC/Heat unit in the rooms is insanely loud; toilet flush incredibly loud; no water bottle fill station/water fountain unless you go to the gym. My stays have been to attend a festival so it was quite expensive. The location is fantastic, the rooms are spacious and pretty comfortable, and the staff has been great both times I have stayed here. But, could use a few upgrades (especially the loud AC/Heat).
Kate
Kate,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Joshua
Joshua,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Very good check in process and excellent location
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
The water in the shower was pretty cold. Whatever, I lived. That’s not the hardest thing in my life.
Alison
Alison,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
The hotel was staff was friendly and the room was clean. The location was close to the convention center downtown.