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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants, near Las Palapas Park

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Photo gallery for Hotel Plaza Kokai Cancún

Welcome to our reception area, where friendly staff are available to assist with your stay.
Relax in a stylish room with a flat-screen TV, comfortable sofa, and a neatly made bed.
Relax by the pool surrounded by lush greenery and a stone wall.
Enjoy a nautical-themed dining experience with wooden tables and maritime decorations.
Relax in a serene outdoor space with a thatched roof, comfortable seating, and scenic views.
Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Children's pool
  • Swim-up bar
  • Room service
  • Business center
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY250
CNY333 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Two single beds with white bedspreads and throw blankets, flanked by wooden headboards, a desk, and a chair.

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

Comfortable bed with a wooden headboard, wall-mounted lighting, and a bedside table with a remote control and power outlet.

Estandar King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 394 reviews
The price is CNY284
CNY374 total
includes taxes & fees
Aug 25 - Aug 26
Grand City Hotel - Near Market 28
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About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 6 min walk - 0.6 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 19 min walk - 1.6 km
  • Plaza Las Americas - 2 min drive - 2.2 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬7 min walk
  • ‪Taqueria Coapenitos - ‬3 min walk
  • ‪Temakita Cancun - ‬6 min walk
  • ‪Ty-Coz - ‬4 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 55 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking nearby
    • Street parking available

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Nightclub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • 28-cm TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Tasca - Onsite bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?

Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Kokai Cancún?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Plaza Kokai Cancún?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Kokai Cancún?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Plaza Kokai Cancún?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Hotel Plaza Kokai Cancún and nearby?

Have fun with activities like hiking, parasailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub.

Are there restaurants at or near Hotel Plaza Kokai Cancún?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Plaza Kokai Cancún like?

Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.

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Hotel Plaza Kokai Cancún Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Shower
Bus station
Air conditioning

Reviews

10/10 Excellent

Very clean the room and very polite the staff. good location and safe place.
Luis, 1-night trip

10/10 Excellent

Todo excelente
Mauro, 3-night trip

10/10 Excellent

Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!
Michael, 8-night trip

10/10 Excellent

Great in all ways
ana maria, 1-night trip

10/10 Excellent

Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.
Yordanys, 3-night trip

10/10 Excellent

Excelente
JUAN, 1-night trip

8/10 Good

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Solana, 6-night trip

10/10 Excellent

Good location
Ana Luisa, 2-night trip

8/10 Good

Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through.
Jenna, 1-night trip

10/10 Excellent

Great location in central, great valur
Timothy, 2-night trip

8/10 Good

it's convenient bus station very close
Sandra, 3-night trip

8/10 Good

Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.
don, 4-night trip

8/10 Good

Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Veronica, 2-night trip

10/10 Excellent

Charming and cute hotel

Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...
Mauricio, 5-night trip

10/10 Excellent

Would definitely book again💪
Giovanni, 7-night trip

10/10 Excellent

All good.

Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.
Michael, 1-night trip

10/10 Excellent

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira, 1-night trip

10/10 Excellent

Excelente services
Manuel, 7-night trip

4/10 Poor

This property is close to the ADO bus station.
Marisol, 1-night trip

10/10 Excellent

Conveniently located close to the ADO bus station. Nice and clean, and friendly staff. Great value for money
Kurt, 1-night trip

8/10 Good

Next to Cancun downtown and the bus station
Hector Jesus, 6-night trip

8/10 Good

Good
Ronald, 3-night trip

10/10 Excellent

Quite a bargain. Great location if you want to avoidcZona Hoteleria. Clean, comfortable, close to bus station.
Timothy, 2-night trip

10/10 Excellent

Will stay again

Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Timothy, 6-night trip

8/10 Good

Not the best staff. It is a place with a good location and nice for a quick visit.
Steve, 2-night trip