Most of all, Saray Otel has really excellent guest service. The staff do all they can to make sure guests are happy & have all they need, including the hotel being being flexible with breakfast times/items, room location, furnishings. If there's ever a problem, staff works very quickly to fix it.
I will note that their a/c system doesn't work, but the staff brought me a large portable a/c unit, since the temperatures at that time were 37C ! The portable unit worked like a giant fan, which was fine.
The rooms are very spacious, attractive and look like they've been recently upgraded (new wallpaper, floors, furnishings). I really loved my regal-looking room and I had a fantastic mountain view from my bed. Note that rooms in the back are quieter, because rooms in front are on one of Amasya's main roads. Traffic noise.
I personally think Saray Otel's location is excellent - away from the old town area, which is full of tourists - but only two blocks from the river and two major historic sites - BAyazid Pasha Cami mosque and Buyuk Aga Madressa. The other major historic sites & old town are just a 15-minute walk away.
All in all, I had a wonderful stay at Saray Otel and highly recommend it. The only two potential issues are traffic noise in front rooms and the a/c problem. But if you like quiet, just request a back room. If you need a/c, they can give you a portable unit.
