Located close to Tokyo Metropolitan Government, Tokyu Stay Shinjuku Eastside offers modern comfort and convenience. With in-room WiFi, dry cleaning services, a 24-hour front desk, luggage storage, meeting rooms and helpful staff praised by previous guests.
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
What's nearby
Samurai Museum - 5 min walk - 0.4 km
Okubo Park - 6 min walk - 0.5 km
Isetan Department Store Shinjuku - 9 min walk - 0.8 km
Shinjuku Isetan - 9 min walk - 0.8 km
Shinjuku Gyoen National Garden - 17 min walk - 1.5 km
Getting around
Haneda Airport (HND) - 53 min drive
Narita Intl. Airport (NRT) - 88 min drive
Seibu-Shinjuku Station - 11 min walk
Shin-Okubo Station - 14 min walk
Shinjuku Station - 14 min walk
Higashi-shinjuku Station - 2 min walk
Shinjuku-sanchome Station - 8 min walk
Shinjuku-gyoemmae Station - 13 min walk
Restaurants
マクドナルド - 2 min walk
THE SMOKIST COFFEE 東新宿店 - 2 min walk
Tully's Coffee - 2 min walk
roof top bar & terrace G - 3 min walk
Tully's Coffee - 4 min walk
About this property
Tokyu Stay Shinjuku Eastside
When you stay at Tokyu Stay Shinjuku Eastside, you'll be just a 5-minute drive from Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Also, Tokyo Metropolitan Government Building and Waseda University are just a 5-minute drive away. The helpful staff and overall property condition get good marks from fellow travelers. The property is just a short walk to public transportation: Higashi-shinjuku Station is steps away and Shinjuku-sanchome Station is 8 minutes.
At a glance
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Hotel size
208 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Traveling with children
Children stay free (see details)
Bed rails
Working away
7 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Television in common areas
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Digital TV channels
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
All-in-one washer and dryer
Laundry detergent
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
More
Housekeeping on request (surcharge)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2640 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
Also known as
Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Shinjuku Eastside offer free cancellation for a full refund?
Yes, Tokyu Stay Shinjuku Eastside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shinjuku Eastside?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Tokyu Stay Shinjuku Eastside?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What's the area around Tokyu Stay Shinjuku Eastside like?
Tokyu Stay Shinjuku Eastside is a short 2-minute walk from Higashi-shinjuku Station and 16 minutes' walk from Shinjuku Gyoen National Garden. Travelers recommend the hotel for its walkable location.
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Reviews
Tokyu Stay Shinjuku Eastside Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.2
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, plentiful, and with a wide variety of choices. (40 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bathroom
Washer dryer
Washing machine
Walking
Luggage
Bed
Reviews
Verified
10/10 Exceptional
May 26, 2026
Lovely stay at this hotel. Clean, well located and the staff were very helpful,
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
Mar 1, 2026
The staff were wonderful and the rooms were excellent!
Ma Carmelli
Ma Carmelli, 4-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Loved the location, the room had everything you needed in it! Loved the washer and dryer in the room, this made our stay easy, fun, and convenient, comfortable as well.
Kenneth
Kenneth, 4-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Good sized economy rooms, excellent service all around.
Stephen
Stephen, 5-night trip
Verified
10/10 Exceptional
Mar 3, 2026
The air conditioning worked perfectly and we liked the location of the hotel.
Ezekiel
Ezekiel, 6-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Loved this hotel and it’s location. Very convenient, quite, and clean. The breakfast was delicious! Loved the experience.
Rondine
Rondine, 4-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Good location friendly and helpful staff
Ayrton
Ayrton, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2026
This was an easy and clean place to stay near Shinjuku. Staff was nice and room was clean. They put us right by the elevator so definitely noisy but overall it was fine.
Claudia
Claudia, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Gr8 location huge room with deep bath great bfast courteous staff 5 mins walk from train station and Shinjuku with no noise. Perfect place to stay in Tokyo
Grant
Grant, 6-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Good breakfast.
Nothing over the top but good
Marc
Marc, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Great hotel, good location, would be happy to stay here again
Derek
Derek, 3-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The room was lovely for the price and the staff were so friendly and accommodating. Would stay here again!
Rebekah
Rebekah, 4-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Nice hotel, good location, clean rooms, compact, but good for Tokyo. Very comfortable.
Ben
Ben, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Great size rooms, nice location and amazing staff
Udit
Udit, 6-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Room was perfect for my first trip to Japan! Loved the size and bed was comfy
Wesley
Wesley, 4-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Lovely staff, very helpful. Well presented hotel with clean rooms and great location within minutes of a metro station and Golden Gai
Saira
Saira, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Very friendly and helpful staff
Chun Shing
Chun Shing, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Good location good service
John
John, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
Very clean room, polite and helpful staff
Ben
Ben, 4-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Everything was great! helpful staff, lots of space, nice amenities, fantastic location.
Richard
Richard, 7-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Room was spotless
Dell
Dell, 1-night trip
Verified
8/10 Very good
Jan 21, 2026
Staff was friendly. Breakfast was limited
Josephine
Josephine, 5-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Loved my stay at Tokyu Stay Shinjuku Eastside. The hotel was very clean, and the staff were friendly and helpful with anything I needed. Great experience overall.
Saikhanbileg
Saikhanbileg, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Staffs were helpful and able to communicate in other languages.
Rooms are clean and tidy even if its just limited house keeping.
Location is good too, 2 mins walk from Exit A1 from HigashiShinjuku. Long walk from platform to exit though but its common among Japan stations I guess.
Kin Wa
Kin Wa, 7-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Tokyu Stay was wonderful. The room was unexpectedly huge. Staff was professional, courteous, and accommodating. Surrounding area was nice and quieter than the busy Shinjuku spots.