Surrounded by the vibrant atmosphere of Santa Rosa de Cabal, Hotel Los Cristales offers a warm welcome with local cuisine breakfast and coffee shop treats. Enjoy convenient amenities like free self parking, in-room WiFi, wedding services, and luggage storage.
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020
What's nearby
Las Araucarias Park - 2 min walk - 0.2 km
Church of Our Lady of Victories - 2 min walk - 0.2 km
Machete Park - 3 min walk - 0.3 km
Plaza de Mercado los Fundadores - 5 min walk - 0.5 km
Santa Rosa de Cabal Hot Springs - 28 min drive - 12.6 km
Getting around
Pereira (PEI-Matecaña Intl.) - 47 min drive
Manizales (MZL-La Nubia) - 96 min drive
Cartago (CRC-Santa Ana) - 101 min drive
Armenia (AXM-El Eden) - 155 min drive
Restaurants
Portal de los Chorizos - 3 min walk
Sr. Cock - 3 min walk
La Chambrana - 2 min walk
Las Brasas - 5 min walk
Don Pascual - 4 min walk
About this property
Hotel Los Cristales
When you stay at Hotel Los Cristales, you'll be within a 15-minute drive of Victoria Shopping Mall. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is 6.1 mi (9.7 km) from Santa Rosa de Cabal Hot Springs.
At a glance
DONE
Hotel size
27 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 1:00 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Television in common areas
Reception hall
Traditional architecture
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Sleep well
Down comforter
Bed sheets provided
Freshen up
Jetted bathtub
Shower/tub combination
Rainfall showerhead
Free toiletries
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal
Frequently asked questions
Does Hotel Los Cristales offer free cancellation for a full refund?
Yes, Hotel Los Cristales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Los Cristales?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Los Cristales?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Los Cristales?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 1:00 PM.
Is there an onsite casino at Hotel Los Cristales?
No, this hotel doesn't have a casino, but Rio Casino (15-min drive) and Casino Rivera (16-min drive) are both nearby.
What is there to do at Hotel Los Cristales and nearby?
Recommended spots to visit include Santa Rosa de Cabal Hot Springs (6.1 mi) and Victoria Shopping Mall (8.3 mi), along with Plaza de Bolivar (8.3 mi) and Parque Arboleda (8.8 mi).
Are there restaurants at or near Hotel Los Cristales?
Yes, there's an onsite restaurant.
Does Hotel Los Cristales have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Hotel Los Cristales like?
Hotel Los Cristales is a short 1-minute walk from Church of Our Lady of Victories and 4 minutes' walk from Machete Park.
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Reviews
Hotel Los Cristales Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.6
Location
8.4
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
6/10 Good
Jan 17, 2026
Comfortable rooms but beds a little hard, place has a severe minimalist modern vibe. But onsite parking, which is a big plus
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Very clean and neat hotel. Very friendly staff.
Great location and value.
francisco
francisco, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Excelente
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
May 16, 2023
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
jaime
jaime, 1-night trip
Verified
8/10 Very good
Aug 14, 2025
Good
Jose Andres
Jose Andres, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2024
Super cool and very nice
Jorge
Jorge, 5-night trip
Verified
10/10 Exceptional
Aug 5, 2024
Very good
Jairo
Jairo, 2-night trip
Verified
8/10 Very good
Dec 10, 2022
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Arnel
Arnel, 1-night trip
Verified
4/10 Fair
Apr 12, 2024
People were very rude and overcharged for the room.
Martha
Martha, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Everything
SANDRA
SANDRA, 1-night trip
Verified
2/10 Poor
Jan 7, 2023
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.
Diego
Verified
4/10 Fair
Jul 21, 2024
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
May 8, 2026
Recomendado al 100%,buena location y muy buena atencion
Edith
Edith, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy bueno y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. Gracias a todo el equipo .
LUIS
LUIS, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy buen y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. El señor jorge de la recepción muy amable y los señores del parqueadero y quienes nos ayudaron con el equipaje, siempre muy dispuestos . Muchas gracias al hotel los cristales .
Catalina
Catalina, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Muy buena ubicación, atencion, comodidad
Luz Stephania
Luz Stephania, 1-night trip
Verified
8/10 Very good
Apr 11, 2025
Buena ubicación
Waldemar
Waldemar, 3-night trip
Verified
8/10 Very good
Mar 25, 2025
recomendado
Buena atencion por parte del personal, todo muy atentos
olvidaron las toallas pero se soluciono de inmediato, buen desayuno y se descansa comodamente.
Ernesto
Ernesto, 1-night trip
Verified
8/10 Very good
Mar 3, 2025
Buena ubicación
Elí
Elí, 1-night trip
Verified
8/10 Very good
Aug 17, 2024
Lugar céntrico en el pueblo , limpio y personal muy agradable y atento.
Waldemar
Waldemar, 2-night trip
Verified
10/10 Exceptional
Jul 4, 2024
Genial sitio
el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Steven
Steven, 2-night trip
Verified
4/10 Fair
Jan 29, 2024
Pésima
La atención del personal es horrible con el turista, son antipáticos, los baños son regulares y huelen a cañería.
Zoraida
Zoraida, 1-night trip
Verified
6/10 Good
Jan 7, 2024
Las instalaciones del hotel estan acordes a su precio; el servicio en recepción y garaje fue excelente...el restaurante regular- malo en el tema de desayuno, tanto servicio como producto no cumple las expectativas q se piensa.
Es de resaltar la actitud con la q se intenta brindar un buen servicio; espero mejoren las pequeñas fallas y sigan saliendo adelante....
andrea
andrea, 1-night trip
Verified
6/10 Good
Dec 27, 2023
Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
martha
martha, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2023
HE PASADO MIS MEJORES DIAS EN ESTE HOTEL,EXCELENTE SERVICIO Y PERSONAL COMO VALENTINA,LUISA,EL GERENTE NESTOR,DON ADALBERTO Y EL RESTO DEL PERSONAL IMPRESIONANTE Y LLAMATIVO