At Sandman Hotel & Suites Kelowna, nestled in Dilworth Mountain Estates, experience a warm welcome with amenities like dry cleaning/laundry services and a 24-hour business center. Enjoy relaxation at the spa tub or indoor pool, then refuel at one of the two on-site restaurants or grab coffee/tea in the lobby. Guests rave about the helpful staff.
Orchard Park Shopping Centre - 4 min walk - 0.4 km
Mission Creek Regional Park - 11 min walk - 0.9 km
Capri Mall - 3 min drive - 3.0 km
Kelowna Golf and Country Club - 3 min drive - 2.0 km
Getting around
Kelowna Intl. Airport (YLW) - 12 min drive
Penticton, BC (YYF-Penticton Regional) - 65 min drive
Restaurants
Starbucks - 4 min walk
Tim Hortons - 8 min walk
Popeye’s Louisiana Chicken - 3 min walk
McDonald's - 1 min walk
Steve’s Poke Bar - 8 min walk
About this property
Sandman Hotel & Suites Kelowna
Sandman Hotel & Suites Kelowna puts you just a 5-minute drive from Orchard Park Mall and Waterfront Park. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Also, Okanagan Lake and UBC-Okanagan are within a short drive. The comfortable beds and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
220 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Personal watercraft (motorized)
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Individually decorated
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Fees & policies
Refundable deposits
Deposit: CAD 250 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 25 per person
Renovations and closures
The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
Front desk
Hallway
Lobby
Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna
Frequently asked questions
Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
Yes, Sandman Hotel & Suites Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sandman Hotel & Suites Kelowna?
Yes, there's an indoor pool.
Are pets allowed at Sandman Hotel & Suites Kelowna?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Hotel & Suites Kelowna?
Yes, there's free self parking.
What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Sandman Hotel & Suites Kelowna?
No, this hotel doesn't have a casino, but Lake City Casino (5-min drive) is nearby.
What is there to do at Sandman Hotel & Suites Kelowna and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Sandman Hotel & Suites Kelowna?
Yes, there are 2 onsite restaurants.
What's the area around Sandman Hotel & Suites Kelowna like?
Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a short 3-minute walk from Orchard Park Mall and 14 minutes' walk from Mission Creek Regional Park. Travelers say this hotel is in a good location.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
6.8
Amenities
7.8
Staff & service
6.2
Property conditions & facilities
Popular mentions
Room
Service staff
Air conditioning
Bed
Hot Tub
Location
Bathroom
Elevator
Restaurant
Tower
Reviews
Verified
10/10 Exceptional
Apr 12, 2026
Incredible staff at check in. Nav was super friendly and helpful.
Meagan
Meagan, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Was amazing clean nice the staff were great helpful. Amazing
Alicia
Alicia, 4-night trip
Verified
10/10 Exceptional
Apr 15, 2026
The hotel was aqesome the pool was nice and warm even whe. Jt wasnr very warm. The hot tub was great. They were so helpful and understanding in my situation of continuously booking on and on.
Alicia
Alicia, 2-night trip
Verified
8/10 Very good
Feb 1, 2026
Staff at check in was great, kind and fast.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Convenient to airport
tamara
tamara, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Friendly staff and location is great.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The Staff was amazing super friendly and very helpful. Even during Renovations the location was very clean and organized. The Denny’s Restaurant was a great spot as well. 5 Star experience.
Kris
Kris, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Very clean, friendly staff, convenient late night restaurant available downstairs
Evelyn
Evelyn, 1-night trip
Verified
8/10 Very good
Feb 16, 2026
Room was great - staff were good
Internet was tricky
Natalie
Natalie, 6-night trip
Verified
8/10 Very good
Dec 3, 2025
Friendly helpful staff, clean room.
Diane
Diane, 1-night trip
Verified
8/10 Very good
Jan 3, 2026
Good bang for the buck. Guest services were excellent.
Robert
Robert, 1-night trip
Verified
8/10 Very good
Apr 8, 2026
We didn't get the room we thought we were supposed to get (it was smaller and no balcony and broken blinds) but when notified the front desk manager moved us as soon as possible which was much appreciated. The overall rooms are improved from our last stay but still a work in progress. Overall however we really enjoyed - especially the new room. The shower is very powerful, the kitchen facilities all you would need although a bit light re utensils, the bed comfortable and overall clean. We will probably book again.
Heather
Heather, 5-night trip
Verified
10/10 Exceptional
Jan 14, 2026
They were very friendly and accommodating to my wishes. My bed was so comfortable and I loved being so close to the shops around the hotel
Cassandra Patricia
Cassandra Patricia, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
I liked the excellent location.
Andrew
Andrew, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
The staff were great
Heather
Heather, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2025
The room I stayed in was awesome, so nice and clean.
The bed was so comfy,
I will stay there again.
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Clean room
Friendly staff
Sid L
Sid L, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Staff were great, room was clean. What a great place for the price wish the hot tub was working.
Drew
Drew, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Excellent bed and pillows. Staff amazing and friendly
Clean room.
See you in January
Joan
Joan, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Room was clean and the beds very comfortable. Staff was friendly and helpful.
Alison
Alison, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
The room has always been great and the staff have always been really friendly and helpful. It’s why I keep going back time and time again, not to mention the pool and the deep hot tub has been wonderful for the kids and I.
Renae
Renae, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Staff are very courteous. Rooms are cleaned well through the rennovations.
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Great location. Comfy beds and many access points to outside. Was under construction but staff was amazing with our group especially the front desk staff
Jordan
Jordan, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
The staff were very helpful
Greg
Greg, 3-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Room was great for us. The bed was comfortable as well.