Everything was very nice as far as hotels go. Breakfast was good, everyone was nice. As far as accessibility goes, I wasn't able to get an accessible room, which made getting around in a wheelchair/walker pretty difficult. An employee parked in the lined spot by the handicap spot, which prohibited use of getting my wheelchair to the back seat of our van. The pool area has a mat that was really hard to get over, and the elevator was just downright dangerous. It's uneven to get in, which caused trouble for me to get up and down. Even my perfectly mobile family tripped getting in and out of it. Please address that!