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Hotel Mercure Oostende

4.0 star property
Ostend hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Ostend City Centre, Hotel Mercure Oostende offers an upscale retreat with dry cleaning services, a cozy fireplace in the lobby, and a bar. Enjoy breakfast at Restaurant or take advantage of luggage storage and express check-out for a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY672
CNY795 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Taste of every flavor
This hotel's restaurant and bar cater to all palates. Full breakfast comes with vegetarian options, while vegans find delicious menu choices too.
Sleep like royalty
Blackout drapes create an optimal sleeping environment. Travelers can enjoy luxurious turndown service and indulge in 24-hour room service.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed) | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room (Cosy, 1 double bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

Standard Double Room, 1 Double or 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double or 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

Privilege, Room, 1 Double Bed, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Leopold Hotel Ostend
Ostend City Centre
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.0 out of 10, Very Good, 668 reviews
The price is CNY487
CNY588 total
includes taxes & fees
May 31 - Jun 1
Leopold Hotel Ostend
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About the neighborhood

Map
Leopold II Laan 20, Ostend, 8400

What's nearby

  • Casino Kursaal - 2 min walk - 0.2 km
  • Ostend Beach - 3 min walk - 0.3 km
  • Wapenplein Square - 4 min walk - 0.4 km
  • North Sea Aquarium - 9 min walk - 0.8 km
  • Klein Strand - 12 min walk - 1.0 km

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 16 min drive
  • Oostende Station - 12 min walk
  • Oostkamp Station - 20 min drive
  • Zedelgem Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Manuscript - ‬2 min walk
  • ‪Cultuur Café - ‬2 min walk
  • ‪Cheers - ‬2 min walk
  • ‪Bistro Mathilda - ‬1 min walk
  • ‪Brasserie du Parc - ‬1 min walk

About this property

Hotel Mercure Oostende

  • Located just 2.9 mi (4.6 km) from the airport, Hotel Mercure Oostende offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 656 ft (EUR 23.50 per day); reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

What to do

  • Beach nearby
  • Golfing nearby
  • Water skiing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 35-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.29 per room, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for EUR 16.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Parking is available nearby and costs EUR 23.50 per day (656 ft away)
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

Ramada Hotel Ostend

Ramada Ostend

Ostende Ramada

Hotel Mercure Oostende

Mercure Oostende

Ramada Ostende

Hotel Mercure Oostende Opening January 2016

Hotel Mercure Oostende Hotel

Mercure Oostende Opening January 2016

Mercure Opening January 2016

Hotel Mercure Oostende Ostend

Hotel Mercure Oostende Hotel Ostend

Frequently asked questions

Does Hotel Mercure Oostende offer free cancellation for a full refund?

Yes, Hotel Mercure Oostende does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Oostende?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Mercure Oostende?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel Mercure Oostende?

Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.

What are the check-in and check-out times at Hotel Mercure Oostende?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Hotel Mercure Oostende?

No, this hotel doesn't have a casino, but Casino Kursaal (3-min walk) and Grand Casino Middelkerke (13-min drive) are both nearby.

What is there to do at Hotel Mercure Oostende and nearby?

Have fun with nearby activities like water skiing and windsurfing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Hotel Mercure Oostende?

Yes, there's an onsite restaurant.

What's the area around Hotel Mercure Oostende like?

Hotel Mercure Oostende is located near Ostend Beach in Ostend City Centre, a short 3-minute walk from Casino Kursaal and 9 minutes' walk from North Sea Aquarium.

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Reviews

Hotel Mercure Oostende Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Really interested and engaged reception staff, lovely clean room, great breakfast.
david, 1-night trip
Verified

10/10 Exceptional

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
CHRISTOPHER, 6-night trip
Verified

10/10 Exceptional

Lovely comfortable room
Noah, 2-night trip
Verified

8/10 Very good

Friendly staff and good facilities.
Adrian, 2-night trip
Verified

8/10 Very good

Oostende Trip

Really nice staff, got loads of treats for the doggy. Room small but cozy.
Charlotte, 5-night trip
Verified

10/10 Exceptional

Great choice!

Convenient and comfortable. Would stay again.
Kelli, 2-night trip
Verified

8/10 Very good

Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Nelly, 1-night trip
Verified

10/10 Exceptional

Very clean with a great breakfast .
Ken, 2-night trip
Verified

8/10 Very good

Kamer was net. Personeel behulpzaam
Andy, 2-night trip
Verified

4/10 Fair

So loud
Linda, 4-night trip
Verified

10/10 Exceptional

7
florence, 3-night trip
Verified

10/10 Exceptional

Everything is great
Rostyslav, 1-night trip
Verified

10/10 Exceptional

Nickel
Julien, 1-night trip
Verified

10/10 Exceptional

Close to commodities in Ostend

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed
Laurent, 2-night trip
Verified

8/10 Very good

Ok
Pierre, 1-night trip
Verified

6/10 Good

Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Terry, 4-night trip
Verified

6/10 Good

Ras
Sonia, 1-night trip
Verified

10/10 Exceptional

C est nickel
dahou, 1-night trip
Verified

6/10 Good

Hôtel correct mais le wc fuitait et le petit déjeuner n’était pas exceptionnel pour le prix
panayotis, 1-night trip
Verified

8/10 Very good

la chambre et le petit déjeuner et personnel accueillant seul défaut manque de chauffage dans la chambre 17° le matin
YVAN, 3-night trip
Verified

8/10 Very good

Personeel
Werner, 2-night trip
Verified

8/10 Very good

Bra sted og trivelig personale. Romslig rom, Minus er den harde sengen samt trangt ved toalettet( mellom duschvegg og toa). Finns mange frokost cafeer rundt om hotellet så om enn ønsker noe annet en hotell frokost finns det nært.
malin, 3-night trip
Verified

10/10 Exceptional

Mooie ruime kamer, heel netjes
Stephane, 2-night trip
Verified

10/10 Exceptional

Séjour impeccable
Oscar, 1-night trip
Verified

10/10 Exceptional

Enorm vriendelijk personeel! Bij aankomst in de kamer was er een klein defect met het toilet. Dit hebben ze meteen opgelost! Wij zijn hier al 2x gebleven en zijn enorm tevreden!
Maxime, 2-night trip