We stayed on a Tuesday night for a concert. Super close, walking distance to SF Arena; therefore, no parking fees, or traffic to deal with. Hotel is super cute, room very cozy. Shower was hot with great pressure. Door inside our room separating the bedroom/living room had no door knob and would not close completely...annoying for TV volume when one was trying to sleep and the other was not. They offered a free breakfast (630-930), we got there at 815, only 3 clean plates left, enough eggs for each of us to have a scoop, sausage looked dry and dead, saw workers walking around but nothing being addressed for the 15 minutes we sat there, VERY DISAPPOINTING. We ate once on the road. BUT THE ABSOLUTE MUST KNOW is that the facility offers valet parking (only for small cars, you must park your own truck/SUV, they are too scared), and the parking garage they use (AND THEY SHOULD NOT WITHOUT ADEQUATE SECURITY) is apparently notorious for break-ins/vandalism. There are signs all over the garage reminding peeps to remove valuables (which we did) and some a**hole still busted our window out and took nothing! Y'ALL NEED TO SHARE THIS HORRIBLE REALITY WITH GUESTS TENTATIVELY BOOKING WITH YOU. Not only did we have to park ourselves, pay $40, we had a $400 window to replace once we drove 7.5 hours home to Louisiana with no bac window!! How about reimbursing us,RESIDENCE INN!! GET SAFER PARKING, IT SUCKS!!!Our vehicle was the only one we saw from level 4 to the bottom with vandalism, hmm!