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Swiss-Garden Hotel & Residences, Genting Highlands

3.5 star property
Family-friendly hotel with outdoor pool, near Genting Highlands Premium Outlets

Choose dates to view prices

Nestled near Genting Highlands Premium Outlets and Chin Swee Cave Temple, Swiss-Garden Hotel & Residences, Genting Highlands offers a tranquil retreat. Enjoy the fresh air at the garden or explore your adventurous side with an arcade/game room while kids play in the playground. Unwind in style at Garden Terrace restaurant or melt away stress at either sauna or steam room.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • 3 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Television
  • Garden
The current price is CNY351
CNY401 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive 2-Bedroom Residence

Executive 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV

Executive 2-Bedroom Residence

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premier 2-Bedroom Residence

Premier 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV

Premier 2-Bedroom Residence

7.6 out of 10
Good
(5 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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7.2 out of 10, Good, 859 reviews
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About the neighborhood

Map
Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000

What's nearby

  • Happy Bee Farm & Insect World - 9 min walk - 0.8 km
  • Genting Skyway - 5 min drive - 3.8 km
  • Genting Highlands Premium Outlets - 5 min drive - 4.2 km
  • First World Plaza - 14 min drive - 10.2 km
  • Genting SkyWorlds Theme Park - 15 min drive - 10.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 61 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 29 min drive
  • Rasa Station - 29 min drive
  • Batang Kali Station - 30 min drive

Restaurants

  • ‪ZUS Coffee - ‬7 min walk
  • ‪Restoran Al-Esfan, Genting Highland - ‬1 min walk
  • ‪Restoran Makanan Enak - ‬2 min walk
  • ‪Zul Corner - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

When you stay at Swiss-Garden Hotel & Residences, Genting Highlands, you'll be within a 10-minute drive of Genting Skyway and Genting Highlands Premium Outlets. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a steam room, and a children's pool.

At a glance

DONE

Hotel size

    • 370 rooms
    • Arranged over 42 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Garden Terrace - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
Parking is included for 1 vehicle per reservation. A parking fee of MYR 16 per day (flat rate) or MYR 1 per hour applies for each additional vehicle.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 62.64 for adults and MYR 32.40 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 150 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for MYR 50.0 per night
  • Rollaway beds are available for MYR 140.4 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Swiss-Garden Hotel Genting Highlands

Swiss-Garden Hotel

Swiss-Garden Hotel Genting Highlands

Swiss-Garden Genting Highlands

Swiss-Garden Hotel & Residences, Genting Highlands Hotel

Hotel Swiss-Garden Hotel & Residences, Genting Highlands

Swiss-Garden Hotel

Swiss-Garden Genting Highlands

Swiss-Garden

Swiss-Garden Hotel Genting Highlands

Swiss-Garden Hotel

Hotel Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Genting Highlands

Swiss-Garden

Swiss-Garden Hotel Genting Highlands

Hotel Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Genting Highlands

Swiss Garden Hotel Residences Genting Highlands

Swiss-Garden

Swiss Garden Hotel Residences Genting Highlands

Swiss-Garden Hotel

Hotel Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden

Swiss Garden Hotel Residences Genting Highlands

Swiss Garden Genting Highlands

Frequently asked questions

Does Swiss-Garden Hotel & Residences, Genting Highlands offer free cancellation for a full refund?

Yes, Swiss-Garden Hotel & Residences, Genting Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swiss-Garden Hotel & Residences, Genting Highlands?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Swiss-Garden Hotel & Residences, Genting Highlands?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swiss-Garden Hotel & Residences, Genting Highlands?

Yes, there's free self parking.

What are the check-in and check-out times at Swiss-Garden Hotel & Residences, Genting Highlands?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 150 (subject to availability).

Is there an onsite casino at Swiss-Garden Hotel & Residences, Genting Highlands?

No, this hotel doesn't have a casino, but Genting Casino (19-min drive) and Genting SkyCasino (21-min drive) are both nearby.

What is there to do at Swiss-Garden Hotel & Residences, Genting Highlands and nearby?

Swiss-Garden Hotel & Residences, Genting Highlands has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Swiss-Garden Hotel & Residences, Genting Highlands?

Yes, there's an onsite restaurant, Garden Terrace.

What's the area around Swiss-Garden Hotel & Residences, Genting Highlands like?

Swiss-Garden Hotel & Residences, Genting Highlands is located a short 9-minute walk from Happy Bee Farm & Insect World.

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Reviews

Swiss-Garden Hotel & Residences, Genting Highlands Reviews

7.2

Good

7.6

Cleanliness

7.2

Location

7.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Kitchen
Breakfast
Elevator
Restaurant
Toilet
Children
Location
View

Reviews

Verified

6/10 Good

Clean room, good free parking, average food for breakfast but no bar. How can a hotel branded Swiss~Garden operate without a bar. One can drive up to the Genting complex quite easily.
Noor Azizah, 2-night trip
Verified

8/10 Very good

Overall a pleasant stay. Location wise is good as many amenities nearby.
William, 2-night trip
Verified

8/10 Very good

Parking friendly. Nice views and good facilities around the area.
Hongxiang, 1-night trip
Verified

8/10 Very good

Clean room
Mai Shih, 1-night trip
Verified

10/10 Exceptional

It is convenient and staff are friendly, plenty of parking space
Cheang Sar, 2-night trip
Verified

8/10 Very good

The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay.
Irene, 2-night trip
Verified

10/10 Exceptional

Best for Family Rooms

Stayed here with my family. Had a pleasant stay for 2 nights. Weather was just nice, room and hotel clean, friendly staffs.
2-night trip
Verified

8/10 Very good

Decent to good hotel for short trip

Check In : 4/5 Parking : 4/5 Lift / Corridor Cleanliness: 2.5/5 Room Cleanliness: 4/5 Room Soundproof: 3/5 Swimming Pool Practicality: 3/5 (for children ok) Breakfast Variety : 4/5 Hotel location to restaurants / convenient shops: 5/5
CL, 1-night trip
Verified

8/10 Very good

We used the Swiss garden for Genting, the location is great for getting to and from KL to Genting. The only fault we have with Swiss Gardens is the lifts , someday you can wait 10-15 mins for one to have space enough for 2 people . Get the lifts sorted ! Rating will improve!!
Sium, 2-night trip
Verified

8/10 Very good

Nice apartment hotel stay in Genting.

We had stayed here for two nights in two bedrooms room which come with kitchen and living room. The general cleaness is ok. Beds are comfortable. Breakfast buffet was OK, but the egg omelets was not so fresh. So the taste was a bit weird. The hotel is not up at top of Genting Highlands. So need to drive 20 mins in order to reach casino or theme park.
Zhang, 2-night trip
Verified

8/10 Very good

The property surroundings are very nice, staff friendly. The uphill walk to the food outlets can be a little challenging for the slightly unfit, but the coming back home is great., A short GRAB ride to the Genting highlands, to enjoy the beautiful surroundings and scenery. A peaceful place to relax
suzanne, 2-night trip
Verified

6/10 Good

We enjoy the stay
HIN BEO, 3-night trip
Verified

8/10 Very good

Room was clean and spacious. Location was good too.
MADELINE, 3-night trip
Verified

6/10 Good

Slow check in and check out process. Waited 30mins for check in and 30 mins for check out. Rooms are okay. Basic.
Shi Rong, 4-night trip
Verified

8/10 Very good

Overall enjoyable stay
Munawar, 4-night trip
Verified

10/10 Exceptional

Good stay.
Harpreet, 1-night trip
Verified

8/10 Very good

The location of this hotel is quite convenient and close to genting premium outlet
Abdul Rasyid, 2-night trip
Verified

10/10 Exceptional

Place was clean and accessible to nearby shopping and eating spots. Staff were helpful and polite.
Verified

10/10 Exceptional

Parking arrangement was a bit confusing else we had good experience despite the high occupancy level for the night we spent there
LengSan, 1-night trip
Verified

10/10 Exceptional

Spacious and clean cozy room. Rooftop swimming pool is beautiful. Friendly staff. Will definitely stay again.
Tuck Chuen, 1-night trip
Verified

2/10 Poor

I stayed at this hotel for two nights, and unfortunately the experience was very disappointing. The hotel lacks proper customer service, and it is much older than what the photos on the booking website show. The front desk staff do not understand customer service at all and never smile. Nothing in the hotel reflects what was advertised online. I strongly advise anyone considering this hotel not to waste their money. There are definitely better hotels around with better service, better staff, and a more comfortable stay.
joni, 2-night trip
Verified

8/10 Very good

short family getaway

Value for money but the swimming pool does not provide pool towel. staff also not so helpful
1-night trip
Verified

8/10 Very good

The restaurant's breakfast has lots of variety. However, some food were cold. Pools above the residential block have lots of kids and the pool water look dirty. The room was clean and satisfactory. Great walking paths outside of the restaurant.
Verified

6/10 Good

Swiss Garden Genting never paid house rentals.

Swiss Garden Genting forgot to house rental.
Frankie, 1-night trip
Verified

4/10 Fair

Awful service

They gave us the wrong room, then showed us attitude!
Nabeel, 1-night trip