In tropical Cairns, Shangri-La The Marina offers a family-friendly haven with international cuisine at The Backyard restaurant and ocean views. Unwind by the outdoor pool or explore the nearby Centenary Lakes Botanic Gardens. With in-room WiFi, a coffee shop, shopping mall on site and helpful staff you'll feel right at home.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Valet parking
Self parking
Children's pool
Pool bar
Room service
Coffee shop/cafe
In-room childcare
For families (6)
Children's pool
In-room childcare (surcharge)
Rollaway/extra beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
The current price is CNY1,077
CNY1,077
CNY1,185 total
includes taxes & fees
Jun 9 - Jun 10
Why we love this property
Work meets waterfront
Strategically set in the business district and city center, this hotel offers 18 meeting rooms and concierge services. Waterfront relaxation awaits after work.
Flavorful dining options
The hotel offers international cuisine with ocean-view dining at its restaurant. Enjoy al fresco meals, private picnics, or visit 2 bars and a cafe.
Premium sleep comfort
Luxuriate in Egyptian cotton sheets with premium bedding and blackout drapes. Select from a pillow menu, unwind with in-room massages on the balcony.
Shangri-La The Marina, Cairns offers a great location, putting you within just a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
255 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (AUD 30.00 per day; includes in/out privileges)
Covered onsite valet parking (AUD 35.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private picnics
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Childcare in room (surcharge)
Children's menu
Fence around the pool
What to do
Shopping
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Parasailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
24-hour business center
18 meeting rooms
Computer station
Conference center (4456 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
Shopping mall on site
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Fixed shower seat
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 38
Grab bar in shower
Shower grab bar height (inches): 31
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Balcony
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Backyard - Overlooking the garden, this bar serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Refundable deposits
Deposit: AUD 100 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 19.00 for children
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 100.0 per night
Parking
Covered self parking costs AUD 30.00 per day with in/out privileges
Covered valet parking costs AUD 35.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns
Frequently asked questions
Does Shangri-La The Marina, Cairns offer free cancellation for a full refund?
Yes, Shangri-La The Marina, Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La The Marina, Cairns?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Shangri-La The Marina, Cairns?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La The Marina, Cairns?
Yes. Self parking costs AUD 30.00 per day. Valet parking costs AUD 35.00 per day.
What are the check-in and check-out times at Shangri-La The Marina, Cairns?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La The Marina, Cairns?
No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (6-min drive) are both nearby.
What is there to do at Shangri-La The Marina, Cairns and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Shangri-La The Marina, Cairns also has a garden.
Are there restaurants at or near Shangri-La The Marina, Cairns?
Yes, The Backyard offers alfresco dining and garden views.
Does Shangri-La The Marina, Cairns have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Shangri-La The Marina, Cairns like?
Shangri-La The Marina, Cairns is located on the boardwalk/promenade in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 5 minutes' walk from Reef Fleet Terminal. Travelers say the area is walkable and good for shopping.
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Reviews
Shangri-La The Marina, Cairns Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Amenities
9.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, with a great variety of options, including made-to-order omelets and fresh fruits. (44 reviews)
The pool area was exceptional, spacious, and well-maintained with many umbrellas and shady areas. (38 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Restaurant
View
Marina
Breakfast
Bed
Piers
Store
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Wonderful location
Great room!
Very nice pool
Enjoyed the view
colleen
colleen, 3-night trip
Verified
10/10 Exceptional
Apr 20, 2026
This is the second the Shangri La-Marina in Cairns. It is a lovely hotel with an exceptional pool area. We look forward to our next stay.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Very good location and the horizon lounge a must
Steven
Steven, 4-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Good location. On site pool. Lovely breakfast.
Jennifer
Jennifer, 5-night trip
Verified
8/10 Very good
Mar 23, 2026
Great location, staff are very nice and overall we loved our experience. Lots of touches-up needed here and there but would definitely suggest to friends and family if they have a discount on the room.
Amelie
Amelie, 3-night trip
Verified
8/10 Very good
Mar 8, 2026
Location was great. Was able to walk places! The hotel was also right next to the lagoon which was pretty cool!
Evelyn
Evelyn, 4-night trip
Verified
8/10 Very good
Mar 2, 2026
Lean rooms and friendly staff. Good location
Sally
Sally, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Great location and a great hotel
Gustavo
Gustavo, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Great room and great property with excellent staff!
Leo
Leo, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Highly recommended for the convenience and the views.
Haron
Haron, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Room is cleaned, staff is very friendly and helpful.
Andry
Andry, 4-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Clean and spacious room,nice amenities ,lovely staff,delicious breakfast.
Barbara
Barbara, 2-night trip
Verified
8/10 Very good
Feb 28, 2026
The staff were exceptional and the hotel was clean with lots of facilities. However the rooms are jaded versus other 5 star hotels, hence the 4 rating.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Great views with a spacious room . Extremely clean and the staff were fabulous.
Stephen
Stephen, 7-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Amazing location for the Hotel, right on the pier where all the action happens with the boat trips.
Room was large and clean.
Friendly staff
Andrew
Andrew, 3-night trip
Verified
8/10 Very good
Feb 8, 2026
Room was good, gave us an upgrade to harbor view, staff we're good also,
Ian
Ian, 4-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Great room size and cleanliness
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Great spacious room with all the amenities needed. Easy check in and special
Thank you to Niklas for assisting with our bags and car, a nice warm welcome. Will definitely
stay again when next in Cairns.
NICOLA
NICOLA, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2026
We stayed four nights at Shangri-La The Marina, and the experience was thoroughly enjoyable. The magnificent marina and ocean views from our room were a standout feature, creating a relaxing atmosphere throughout our stay. The hotel’s location is exceptional—central, convenient, and within easy walking distance of the Esplanade, restaurants, and local attractions.
Helen
Helen, 4-night trip
Verified
8/10 Very good
Jan 22, 2026
Room was large and clean, hotel was nice but overall a bit dated. Good location and nice amenities.
Mary
Mary, 3-night trip
Verified
8/10 Very good
Jan 23, 2026
Room was great. Staff was excellent!
Norma
Norma, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2026
The view was fantastic. The room was clean and comfortable.
Lisa
Lisa, 3-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Spacious room with balcony to roof top swimming pool.
Chunsheng
Chunsheng, 3-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Nice place to stay , good location if you need a boat out to the reef, easy walk to shops and places to eat.
Kristian
Kristian, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !