Decided to take my wife on a weekend getaway to South beach. Looked up hotels on Hotels.com where we found the Catalina. The location was perfect and the pics looked very nice. However, I made one mistake. I did not look at the reviews. We were put in a room away from the main hotel over a restaurant called Maxine’s. We actually had to walk through the middle of the restaurant to get to the elevator leading up to the rooms. Once we stepped off the elevator we knew this was not the place we had seen pictures of on the website. The carpet in the hallway was filthy the musty smell hit you in the face. All you could hear was hammers and saws due to construction in progress on our floor. (The construction noise began early in the morning and lasted well into the night). It was very annoying at times and you could forget about trying to sleep in late. We had just got in our room and was changing clothes from our trip when one of the hotel workers came barging into our room without knocking or saying a word to look at the liquor bar refrigerator. He then walked back out never looking at us. We were dismayed to say the least. We decided to turned on the TV which was a waste of time. It would come on for 20 seconds and then buffer for 30 seconds over and over. This continued the whole weekend. When we went to call the front desk to report it, we found out there was no phone in the room. Do not stay at this hotel unless you have a room in the main hotel.
Charles
Charles,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Prior to arriving to the Catalina there were several email exchanges regarding early check in which I was advised that it would be a fee for everyone hour we were early check-in. However upon arri
Miya
Miya,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
Didn't really like the way the bathroom was designed
Tommy
Tommy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
We recently stayed at your hotel and overall had a pleasant experience. The room was nice, and we especially appreciated how quiet the hotel was and how conveniently located it is to everything. We also enjoyed spending time relaxing by the pool areas.
However, there were a few issues during our stay that we wanted to bring to your attention:
• The bathroom sink was clogged when we arrived. I ended up unclogging it myself, and quite a bit of hair came out.
• The shower dripped continuously.
• We didn’t receive fresh towels or washcloths throughout our stay.
Despite these issues, we would still consider staying here again because the overall environment and location were great. Thank you for your hospitality.
Shanera
Shanera,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
“I had to request a different room because there was hair in the bed, and the bathroom was clearly not cleaned—it didn’t even smell clean. My family and I didn’t feel comfortable enough to sleep in the room at all.”
Denise
Denise,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
El Hotel mas "barato" terminó siendo el mas caro..
Escogí un hotel "económico" y cerca del centro de convenciones sin embargo me cobraron un cargo adicional al realizar el check in de $34.20 USD por concepto de tasa de alojamiento, cuando ya me habían cobrado en la reserva los impuestos.. pagar una noche en total por $148.71 para un hotel viejo, con alfombras muy sucias y con albercas muy viejas mejor me hubiese hospedado en algo mucho mejor por ese precio, es una lastima y una estafa que tanto los hoteles como la página de Hotels.com promocionen precios de oferta y cuando ya estas en el hotel te salgan con este tipo de cargos extras que al final resulta pagar mas dinero por una estancia en propiedades que no valen la pena..Espero que también este tipo de publicidad engañosa..
Jesus
Jesus,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
LUCA
LUCA,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Jenny
Jenny,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Yalile
Yalile,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Roxana
Roxana,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
It was cool
Location was perfect, the stay wasn’t bad just thought everything would more spacious
Calandra
Calandra,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Zulma C
Zulma C,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
Terrible
Lashonda
Lashonda,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 13 日
Un lugar costo pagamos 200 dolores por una noche el lugar ruidoso por los aires acondicionado un ruido terrible toda la noche y lo peor en la madrugada gritos peleas de otros huéspedes fue la peor noche que hemos tenido en un hotel el papel higiénico de lo mas malo y barato
Herli
Herli,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 13 日
Hotel/Prime location
After visiting the property, I remember staying here back in the late 2000's. Check in was a breeze and my room was at the sister hotel next door. Room was very spacious, for storage, full length mirror, view of the ground level pool and a large bathroom full walk-in shower. Alessandra assisted us throughout the visit and as with the other staff, were all very pleasant. The food options were great and the rooftop pool/bar was a nice relaxing escape.
The last night I was there, unfortunately a huge cockroach was running in the room and I could not get it fast enough. I wound up staying up the rest of the night and was a bit disappointing when I mentioned to the front desk, and nothing was done upon checkout to make the situation better.
I may consider going back again, but it wouldn't be at the hotel next door to Catalina (in Maxine's).
RJ
RJ,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 13 日
I didn’t like the fact that the property did not provide us with wash cloths, they only provided us with bath towels and when I asked for wash cloths, the housekeeper couldn’t understand what I was asking for. Our room was inside the restaurant Maxie or Moxie, I had to go to the Catalina reception desk and ask for wash cloths because the room we stayed in did not have a phone. The reception gave me 2 wash cloths (not in a bag or some sort of covering) and I had to walk from that building to the one I was staying in with the wash clothes exposed, unbelievable!
Lakisha
Lakisha,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Great casual friendly people and atmosphere
Lovely rooms too