Immerse yourself in luxury at Dreams Natura Resort & Spa - All Inclusive, where family-friendly fun meets relaxation. Soak up the sun on the white sand beach, indulge in a rejuvenating spa treatment or kayak along the ocean's edge. With multiple dining options and activities like ziplining and yoga classes, this property has something for everyone.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pet friendly
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On the beach
5 restaurants and pool bar
Full-service spa
4 outdoor pools and 2 hot tubs
Lazy river
Free water park
Free children's club
Free supervised childcare
Health club
Sauna
Steam room
Feel at home (6)
Free cribs/infant beds
Supervised childcare (free)
Children's pool
Children's club (free)
Playground on site
Television
The current price is CNY1,990
CNY1,990
CNY2,435 total
includes taxes & fees
May 26 - May 27
Why we love this property
Perfect beach experience
Indulge in beachside massages at this all-inclusive waterfront resort. Float along the shore in a kayak, surrounded by pristine white sand.
Work and play paradise
Tackle business in three meeting rooms with computer stations, then recharge at the spa with massages. Enjoy bars, hot tubs, and beachfront relaxation.
Aquatic paradise
Splash into 4 outdoor pools, a free water park, and a lazy river at this luxury all-inclusive hotel. Poolside dining and a swim-up bar await.
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park - 9 min walk - 0.8 km
Moon Palace Golf Club - 15 min drive - 11.6 km
Puerto Morelos Beach - 21 min drive - 18.2 km
Ojo de Agua Beach - 26 min drive - 21.7 km
Puerto Morelos Town Square - 26 min drive - 22.1 km
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Tulum Intl. Airport (TQO) - 134 min drive
Cozumel Intl. Airport (CZM) - 30.1 miles/48.5 km
Restaurants
the cave - 4 min walk
Agave Mexican Cuisine - 2 min walk
Diamond Club Lounge - 1 min walk
Grazie Italian Restaurant - 14 min walk
Martini MIX - 16 min walk
About this property
Dreams Natura Resort & Spa - All Inclusive
At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. World Cafe Buffet, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include a lazy river, a free kid's club, and a poolside bar. Fellow travelers love the pool and helpful staff.
All inclusive
All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Volleyball
Ziplining
Kids club
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Theme parties
At a glance
DONE
Hotel size
553 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free supervised childcare
Free children's club
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
5 restaurants
Poolside bar
Swim-up bar
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Lazy river
Playground
Free supervised childcare/activities
Children's menu
Children's games
Toys
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Kayaking
Ziplining
Shopping
Pool table
Access to nearby outdoor pool
Working away
3 meeting rooms
Computer station
Conference center (12208 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Terrace
Mosquito nets
Health club
4 outdoor pools
Free water park
Arcade/game room
Full-service spa
Lazy river
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Waterslide
Wine tasting room
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
Banquet hall
Reception hall
Outdoor entertainment area
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Champagne service
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside steakhouse specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel
Frequently asked questions
Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking and ziplining. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Dreams Natura Resort & Spa - All Inclusive also has 4 outdoor pools, a sauna, and a steam room, as well as an arcade and access to a nearby outdoor pool.
Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Dreams Natura Resort & Spa - All Inclusive like?
Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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Reviews
Dreams Natura Resort & Spa - All Inclusive Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pools were a highlight, offering various activities, clean facilities, and a fun experience for all ages. (83 reviews)
The spa was highly praised for its beauty, relaxation, and excellent services, with many reviewers raving about their experiences. (48 reviews)
The all-inclusive experience offered a wide variety of high-quality food options, attentive service, and diverse recreational activities. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Beach
Children
Restaurant
Family friendly
Water
Spa
Entertainment
Reviews
Verified
10/10 Exceptional
Feb 13, 2026
Everything was clean and the staff was great.
Nathan
Nathan, 7-night trip
Verified
8/10 Very good
Jan 21, 2026
Excellent staff and really nice rooms and pool..great kids activities.
Kaarina
Kaarina, 7-night trip
Verified
8/10 Very good
Apr 13, 2026
We were led into a tranquil environment from the first step out the car. The staff were all attentive and welcoming. The environment captured a jungle like feel with fresh air breezes and smells of fresh sweet fruit.
The hotel looks unkept but the rooms need some attention as it captures a basic
Eva
Eva, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The staff are fantastic, they really go above and beyond so you have an amazing stay.
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Food staff spa and amenities were great
Alex
Alex, 7-night trip
Verified
10/10 Exceptional
Dec 9, 2025
The cleanliness of the resort, the food, and all the staff that we encountered were exceptional! Definitely will stay here again, and recommend to others
ALFREDO
ALFREDO, 3-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Loved the warm pool and hot tub!
Cassandra Jo
Cassandra Jo, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Excellent. Great staff and good room service!
KENNETH ART CLOSA
KENNETH ART CLOSA, 3-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Great place for families and those that love the pools more than the beach.
Food variety was abundant as long as you use the Hyatt inclusive app to prebook.
Oliver
Oliver, 7-night trip
Verified
10/10 Exceptional
Jan 23, 2026
The room and staff was Amazing 10/10 and so worth it to upgrade the room
shakyra
shakyra, 2-night trip
Verified
4/10 Fair
Jan 17, 2026
Hotel is old and dingy .. food is very good beach is .. not as much sea weed .
Rakshinda
Rakshinda, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2026
This place was nice. The food was good and service was always A+. Came for a wedding and the set up was amazing. Amenities were great and the steak house was my favorite. The kids really enjoyed the slides,lazy river and zip line.
Camron
Camron, 4-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Beautiful resort with amazing pools and great food.
Matthew Michael
Matthew Michael, 3-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Staff was amazing such a beautiful experience would definitely recommend just from the service alone .
Caleb
Caleb, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Cleanliness and friendly staff and the activities
Rubely Luyahan
Rubely Luyahan, 4-night trip
Verified
8/10 Very good
Oct 16, 2025
The property is gorgeous the staff is Amazing and friendly lots of places to eat and the food was exceptional very kid friendly and family oriented.
Michelle
Michelle, 3-night trip
Verified
8/10 Very good
Dec 28, 2025
The rooms were clean, and the all-inclusive package included 24-hour room service. Staff regularly checked in and restocked to make sure nothing was missing, which was a nice touch.
Osama
Osama, 4-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Clean room great staff overall great place to stay slot of fun activities.
Carolina
Carolina, 4-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Staff is the best
Chyanne
Chyanne, 5-night trip
Verified
10/10 Exceptional
Dec 21, 2025
This place was amazing. I loved the different entertainments they offered. Never spent a boring day here. Everything was easy to find and convenient. I had an amazing time, thank you.
Daisy
Daisy, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Excellent service by the staff, very tasty and variety of food, drinks and desserts were amazing 👌👌10/10
Shanita
Shanita, 3-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Staff is phenomenal.. rooms was awesome, got an upgrade for my daughters birthday upon arrival and this place really takes care of it’s guests
Austin
Austin, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2025
I love the room & view, the dinner places had good food staff was very nice & helpful
Lakisha
Lakisha, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Swim up bar was my group's favorite hangout area all week!