Helnan Phønix Hotel

4.0 star property
City-center hotel, steps from Aalborg Historical Museum

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Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Terrace/patio
In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Elevator
  • Bathtub or shower

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, 1 Double Bed

8.4 out of 10
Very good
(197 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Quadruple Room

7.8 out of 10
Good
(41 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(41 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.8 out of 10
Excellent
(26 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Utzon Center - 9 min walk - 0.8 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg (AAL) - 13 min drive
  • Aalborg Station - 9 min walk
  • Lindholm Station - 9 min drive
  • Aalborg Vestby Station - 10 min walk

Restaurants

  • ‪Caspars - ‬1 min walk
  • ‪D'Wine Bar - ‬1 min walk
  • ‪Princip Sandwich & Pizza - ‬2 min walk
  • ‪SanGiovanni - ‬1 min walk
  • ‪Emil - ‬2 min walk

About this property

Helnan Phønix Hotel

Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness center, and buffet breakfast is available daily. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (DKK 100 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for DKK 100.0 per day
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self parking costs DKK 100 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self parking costs DKK 100 per day. Parking spots may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Parking
Cities
Bathroom
Water
Shower

What guests liked

  • Breakfast was consistently good with a great selection and variety. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfekt beliggenhed i gåafstand til mange seværdigheder, fint rent værelse og rigtig god morgenmadsbuffet
Anja, 1-night trip

8/10 Very good

Centralt hotel i Aalborg

Hyggeligt gammelt byhotel, stort værelse og god værdi for pengene
Jane, 1-night trip

8/10 Very good

Lækker morgenmad

God beliggenhed, ok værelser - meget lækker morgenmad
Annette, 2-night trip

8/10 Very good

Rigtig fint hotel - tæt på det hele.
Sally, 1-night trip

6/10 Good

Træt og slidt hotel dog med central placering og god morgenmad.
Jan Ingmar, 2-night trip

10/10 Exceptional

Easy to check in and check out. Really nice room with comfy bed. Deliciouos breakfast
Carina, 1-night trip

8/10 Very good

Centralt beliggende i Ålborg
Jens, 1-night trip

8/10 Very good

Trevlig personal, tack för ölen vid ankomst.
Mats, 1-night trip

8/10 Very good

Excellent bed and improved quality of breakfast buffet
Vibeke, 1-night trip

8/10 Very good

Fine hotel

Fine hotel in the center of Aalborg, recommended.
christian, 1-night trip

8/10 Very good

Godt hotel med central beliggenhed.

Centralt beliggende i gåafstand til mange spisesteder. Dejligt rummeligt værelse med en god seng og sengetøj
Alex, 1-night trip

8/10 Very good

Dejligt sted og god central beliggenhed. Der var ikke til at få plads til at spise morgenmad, der manglede afrydningspersonale, så vi sad ude i receptionen og spiste morgenmad
Sten, 1-night trip

8/10 Very good

Points forts de l'hôtel : bien situé en centre ville, calme et petit déjeuner +++ Points à améliorer : confort (très chaud dans la chambre alors qu'il faisait 15 degrés dehors), état désuet de l'hôtel qui mériterait une grosse rénovation
guillaume, 1-night trip

8/10 Very good

.
Hanne Sadolin, 1-night trip

8/10 Very good

god oplevelse

god oplevelse alt var i orden på værelse og god morgenmad, personale behjælpsomme, lidt træls med parkering, men personalet hjalp med at finde en løsning
Ingrid, 2-night trip

8/10 Very good

Par ophold

Meget centralt beliggende hotel. Lækker morgenmad med et meget varieret udvalg. Vi kunne godt have ønsket aircondition på værelset, da der var meget varmt.
John, 4-night trip

6/10 Good

Ok
Ulla, 2-night trip

8/10 Very good

Riktigt bra city-hotell med utmärkt frukost.

Bra rum. Rent och snyggt. Saknade AC men en fläkt fanns. Utmärkt frukost. Mycket centralt och bra läge.
Per, 1-night trip

8/10 Very good

Sehr zentral.
Yilmaz, 1-night trip

6/10 Good

Fin men slidt

Fint beliggenhed, slidt men super god morgenmad. Dyr parkering.
Helle Faurschou, 1-night trip

8/10 Very good

Parkering god service god
Flemming, 1-night trip

6/10 Good

Morgenmaden og personalet var ikke særligt godt. Især personalet var sure og ubehøvlet. Reception var søde og hjælpsomme
1-night trip

8/10 Very good

Vi hade det bra, gott im resturanger i närheten. Ett litet minus ingen byte av handukar när vi stannade två nätter. Så ingen info om detta.
Maria, 2-night trip

8/10 Very good

Nice hotel, but needs an update

Really nice breakfast. No air conditioning and our room was facing the street, meaning we had to keep the window open and there was a lot of traffic noise from the street keeping us awake during the night
Knud, 2-night trip

10/10 Exceptional

Super bra! Hade varit skönt med en AC på rummet
Sebastian, 1-night trip