Nestled in the heart of Currajong, Mercure Townsville is a family-friendly haven. Take a refreshing dip in the pool, unwind on the sun-kissed terrace or explore the lush garden. With Celsius Restaurant serving up delicious meals and free WiFi to stay connected, this hotel offers convenience and charm.
Townsville Museum and Historical Society - 16 min walk - 1.4 km
National Trust Heritage Centre - 2 min drive - 1.9 km
Castle Hill - 3 min drive - 2.2 km
Pitstop Karting - 5 min drive - 3.3 km
Anderson Park Botanical Gardens - 5 min drive - 2.6 km
Getting around
Townsville, QLD (TSV) - 9 min drive
Townsville Station - 9 min drive
Restaurants
West End Hotel - 3 min drive
Centenary Hotel - 3 min drive
Bloom Espresso - 3 min drive
Atoma Sushi Train - 9 min walk
KFC - 12 min walk
About this property
Mercure Townsville
Located near a train station, Mercure Townsville is a great choice for a stay in Townsville. Guests can take a dip in the outdoor pool or grab a bite to eat at Celsius Restaurant, which serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a children's pool are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
174 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
Children's menu
What to do
Tennis
Golfing nearby
Kayaking nearby
Snorkeling nearby
Skydiving nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (7319 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness center
An outdoor pool
2 outdoor tennis courts
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible restaurant
Wheelchairs available on site
Roll-in shower
Roll-in shower width (inches): 30
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Celsius Restaurant - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Ecotourism Australia Sustainable Tourism, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children
Credit card charges are subject to an extra charge of 1.4 percent
Children & extra beds
Babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong
Frequently asked questions
Does Mercure Townsville offer free cancellation for a full refund?
Yes, Mercure Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Townsville?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Townsville?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Townsville?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Mercure Townsville?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure Townsville and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Mercure Townsville also has a garden.
Are there restaurants at or near Mercure Townsville?
Yes, Celsius Restaurant offers alfresco dining and garden views.
What's the area around Mercure Townsville like?
Mercure Townsville is in Currajong, a short 9-minute drive from Townsville, QLD (TSV) and 18 minutes' walk from Townsville Museum and Historical Society.
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Reviews
Mercure Townsville Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Location
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The pool area is a great bonus, ideal for unwinding and a well-maintained facility. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Restaurant
Bed
Shower
Flights
Reviews
Verified
8/10 Very good
Jan 8, 2026
Room very clean, staff in the bar were extremely efficient and helpful.
Alison
Alison, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Clean room with friendly obliging staff. Great spot
Glenis
Glenis, 1-night trip
Verified
8/10 Very good
Apr 13, 2025
Great rooms ,comfortable , close to park and shops
Just a great atmosphere to the motel
Welcoming staff .
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Friendly staff, excellent food at the restaurant
Wayne
Wayne, 3-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Douglas
Douglas, 2-night trip
Verified
8/10 Very good
Jul 3, 2024
Beautiful location friendly staff
Evette
Evette, 6-night trip
Verified
8/10 Very good
Jan 20, 2025
It was a delightful place to stay. Very friendly and helpful and such a relaxing environment.
MARION
MARION, 1-night trip
Verified
8/10 Very good
Dec 1, 2025
Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy.
Breakfast and restaurant was good.
Pool and surrounds well maintained.
Overall we would stay again but bedrooms really could do with some TLC.
Stuart JL
Stuart JL, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better.
The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like.
The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality.
Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Kevin
Kevin, 3-night trip
Verified
8/10 Very good
Oct 5, 2023
Just a quick stopover between flights
Great place and great friendly staff
Cindie
Cindie, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2023
Excellent dining experience great location with lovely gardens
Kingsly
Kingsly, 1-night trip
Verified
10/10 Exceptional
May 5, 2025
It is lovely at the Mercure. Safe and friendly.
Jenny
Jenny, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2025
Excellent venue clean tidy beautiful gardens and pool area
Bar and restaurant very good
Desk staff professional, helpful and cheerful
Kingsly
Kingsly, 1-night trip
Verified
8/10 Very good
Dec 17, 2024
Good location
Yonell
Yonell, 4-night trip
Verified
10/10 Exceptional
Mar 2, 2024
Excellent gardens, quiet and friendly staff
Kingsly
Kingsly, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2024
Excellent resort, recommend booking a bungalow. Flawless customer service and great staff and excellent food
Kerrie
Kerrie, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2024
Family friendly and quiet
Steph
Steph, 1-night trip
Verified
8/10 Very good
Mar 18, 2025
Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2024
Safe quiet excellent service and super friendly staff
Grounds, pool and restaurant all presented in immaculate condition
Kingsly
Kingsly, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2023
The staff was very helpful. Would stay there again
Gregory
Gregory, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2025
So conveniently located
Vera
Vera, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2024
Very helpful staff. Resort style layout made for a relaxed stay. Grounds well maintained.
Joanne
Joanne, 3-night trip
Verified
10/10 Exceptional
Jan 6, 2024
Check-in was quick and friendly.
My room was clean and perfect for what I needed,
Buffet breakfast was fantastic.
Nice and close to shops.
Tracy
Tracy, 3-night trip
Verified
8/10 Very good
Dec 17, 2024
The hotel is certainly outdated but the staff, service, facilities and grounds more than make up for it. It's quiet, close to everything. The food is wonderful as is the wine. A family friendly hotel - I love staying here when I'm up in Townsville for my dental check ups :)