City Oasis Inn Townsville, SureStay Collection by BW

Property class: 4
Hotel with outdoor pool, near Castle Hill

Choose dates to view prices

When you stay at City Oasis Inn Townsville, SureStay Collection by BW, you'll be within a 15-minute walk of Castle Hill and Queens Gardens. Guests can take a dip in the outdoor pool or grab a bite to eat at Sidewalk Cafe & Bar, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a hot tub.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY631
CNY694 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 1 Double Bed 1 Bunk Bed, Non-Smoking, Standard Room, Family Room, Kitchenette, Air-Conditioned

A bedroom with a bed, curtains, a bedside table, and a wall-mounted light.

1 Double Bed 1 Bunk Bed, Non-Smoking, Standard Room, Family Room, Kitchenette, Air-Conditioned

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds (Pet Friendly)

A hotel room with two beds, a ceiling fan, a small kitchenette, and a dining area.

Standard Room, Multiple Beds (Pet Friendly)

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Kitchenette

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a refrigerator, and a window with curtains.

Executive Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Double Bed, Non-Smoking, Standard Room, Work Desk, Wi-Fi, Walk In Shower, Air-Conditioned

A hotel room with a bed, a chair, a bedside table, a window with curtains, an air conditioning unit, and a ceiling fan.

1 Double Bed, Non-Smoking, Standard Room, Work Desk, Wi-Fi, Walk In Shower, Air-Conditioned

  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Queen Bed, Non-Smoking, Executive Room, Work Desk, Wi-Fi, Air-Conditioned, Bathtub

A hotel room with a large bed, a desk, a chair, and a window with curtains.

1 Queen Bed, Non-Smoking, Executive Room, Work Desk, Wi-Fi, Air-Conditioned, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, a TV, and a window with curtains.

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Apartment, 1 Queen Bed

A modern living room with a flat-screen TV, a sofa, a dining area with chairs, a staircase, and a ceiling fan.

Executive Apartment, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, and a ceiling fan.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Family Room

A bedroom with a bed, a nightstand, a window with curtains, and a door leading to a balcony.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

A hotel room with a bed, a sofa, a desk, and a ceiling fan.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Traditional Cottage

A bedroom with a quilted bedspread, two bedside lamps, a metal bed frame, a wooden ladder, and wall-mounted butterfly art.

Traditional Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment

Television

Standard Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Large Twin Beds and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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CNY617 total
includes taxes & fees
Nov 1 - Nov 2
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About the neighborhood

Map
143 Wills Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queens Gardens - 8 min walk - 0.7 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km
  • Strand Park - 18 min walk - 1.5 km

Getting around

  • Townsville, QLD (TSV) - 16 min drive
  • Townsville Station - 22 min walk

Restaurants

  • ‪Heydeys - ‬8 min walk
  • ‪Polola - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cowboys Leagues Club - ‬7 min walk
  • ‪Shaw and Co - ‬7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

  • When you stay at City Oasis Inn Townsville, SureStay Collection by BW, you'll be within a 15-minute walk of Castle Hill and Queens Gardens. Guests can take a dip in the outdoor pool or grab a bite to eat at Sidewalk Cafe & Bar, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a hot tub.

At a glance

Hotel size

    • 42 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free (dogs only, 2 total)
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Hot tub

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sidewalk Cafe & Bar - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 35 for adults, and AUD 5 to 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for AUD 25 per night
  • Rollaway beds are available for AUD 33 per night

Pets

  • Service animals exempt from fees

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville SureStay Collection by BW
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville

Frequently asked questions

Is there a pool at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's an outdoor pool.

Are pets allowed at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, dogs stay free, with a limit of 2 total. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's free self parking.

What are the check-in and check-out times at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in start time: noon; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at City Oasis Inn Townsville, SureStay Collection by BW and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. City Oasis Inn Townsville, SureStay Collection by BW also has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near City Oasis Inn Townsville, SureStay Collection by BW?

Yes, Sidewalk Cafe & Bar offers alfresco dining.

What's the area around City Oasis Inn Townsville, SureStay Collection by BW like?

City Oasis Inn Townsville, SureStay Collection by BW is in the heart of Townsville, a short 8-minute walk from Castle Hill and 12 minutes' walk from The Strand Beach.

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Reviews

City Oasis Inn Townsville, SureStay Collection by BW Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, described as amazing, nice, and an oasis, with many guests praising its quality. (11 reviews)
  • The hot tub was a highlight, offering a relaxing soak experience for guests. (4 reviews)
  • The spa and pool area was a highlight, with many guests enjoying a relaxing soak and praising the friendly staff. (4 reviews)
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Popular mentions

Service staff
Room
Restaurant

Reviews

Verified review

8/10 Very good

Clean room Quiet Outdoor pool and spar Good location
Verified review

8/10 Very good

Staff were friendly. Location is good to access both the Strand and Flinders St
Verified review

10/10 Exceptional

Cheerful and efficient check in. Room and amenities were excellent (even for our dog that travelled with us). Would highly recommend.
Verified review

6/10 Good

Friendly staff, a nice pool area, and on-site parking available. Unfortunately, my bed sheets had stains, the shower in my room had no hot water and was only lukewarm, and the hotel is very noisy with thin walls.
Verified review

10/10 Exceptional

Really clean, lovely staff, would definitely stay again
Verified review

10/10 Exceptional

The pool and BBQ area was so relaxing 😌
Verified review

10/10 Exceptional

Great stay. Clean and comfortable
Verified review

10/10 Exceptional

Freindly and clean pool was awesome
Verified review

10/10 Exceptional

Very good room and friendly staff.
Verified review

10/10 Exceptional

Friendly staff,easy check in & out. Tranquil surroundings loved the pool area. Room was spacious.
Verified review

10/10 Exceptional

very clean, staff & management very helpful with late check in, fully recommend
Verified review

10/10 Exceptional

Very nice place just a stroll down to the city we already been so many times and is a such good place
Verified review

10/10 Exceptional

The pool and spa are great. The staff are warm, friendly and flexible
Verified review

10/10 Exceptional

The staff were wonderful and very helpful.
Verified review

10/10 Exceptional

The staff was exceptional in assisting me with my needs.
Verified review

10/10 Exceptional

Lovely pool and backyard area. Neat, tidy and helpful staff.
Verified review

10/10 Exceptional

All as expected and beyond. Liked the discrete swimming pool/spa.
Verified review

10/10 Exceptional

Parking availability onsite is a bonus. Well located with reasonable walking distance to shops and restaurants that provide a good variety of options.
Verified review

10/10 Exceptional

Great pool for kids. Had a great time
Verified review

10/10 Exceptional

Really nice. Great pool, my Son and I loved it.
Verified review

8/10 Very good

Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours.
Verified review

10/10 Exceptional

Quite, safe, calm and peaceful
Verified review

10/10 Exceptional

The bed was comfy and it was quiet. There's no elevator, but it's only two flights to the top floor. As a car-free traveller, I liked the central location and got everywhere by walking and city bus.
Verified review

8/10 Very good

Nice clean quiet
Verified review

10/10 Exceptional

Clean room