The Dous.bleTree by Hilton is a first class place. It offers convenience, comfort and cleanliness. The staff were friendly and answered all question
Miguel
4 晚家庭旅行
10/10
Michel
1 晚商务旅行
2/10
Breakfast was not included in the stay, the property charged a premium amount for breakfast even after booking a stay for over 4 days, all other properties in the area offer complimentary breakfast when booking a stay through either hotels.com or directly via the property’s website
Jesal
4 晚家庭旅行
2/10
After a very long day of flight cancellations and delays, I called to request a late check-in, which was acknowledged over the phone. Upon arrival at 2:30am, I was informed that the hotel was overbooked and they did not have a room for me and my husband. We were left with a “parlor room” which included a pullout couch and roll away bed. I booked a king room, but instead was left to sleep on a pull out couch. When I asked to be comped for the inconvenience I was given breakfast and parking vouchers, as they said they could not comp me for the room because I booked through a third party. I do not feel this was enough compensation for the inconvenience.
Taylor
1 晚行程
10/10
tracy
1 晚行程
4/10
Sandra
1 晚家庭旅行
4/10
Tracey
1 晚行程
8/10
A nice room and place. Our room didn't really have a view like we were expecting. The breakfast was definitely lacking - there wasn't enough room or staff and the staff couldn't keep up with replenishing food and drink on the buffet.
Megan
2 晚家庭旅行
10/10
Excelente en todos los sentidos
Felipe
1 晚行程
2/10
We waited more than an hour for the shuttle from Newark on a Sunday evening. Some people had been waiting longer. We called the hotel several times and each time they said it would be 10 minutes. One person (who turned out to be the manager on duty) actually hung up on my wife. When the shuttle finally arrived, the driver told everyone that we shouldn’t be making such a big deal! He told us that he had to prioritize picking up crew and yhay we should complain to the hotel so that they’d add another shuttle! We finally got to our room at 12.30am having landed at 10.00! Beware!!
Paul
1 晚行程
8/10
It was g
Michael
3 晚行程
4/10
Eli
1 晚行程
6/10
It was uneventful but packed. The crowd of people staying at the hotel is suspect. Some shouting and yelling at the check in staff… the beds are HORRIBLE for that price. They’re better at the Days inn. The TV in the room is from 2006 and you can’t even get a guide for channels, let alone order something. The pillows were nice. The food is cheap quality and over priced. And you have to pay $25 per day to park there. HA! Not worth the price. Oh, and the Northern Federal Prison is two doors down.
R. Michael
1 晚商务旅行
10/10
Service very good, clean and eco-friendly.
Dorinne
2 晚商务旅行
4/10
Stay was terrible! From paying $25 a night and not having any parking available due to events held at hotel, to the broken A/C unit in our room. I was extremely uncomfortable my entire 4 night stay. Not to mention my mom’s room was so cold the thermostat was unable to be adjusted. Spoke with a supervisor and front desk plenty of times and no change until my final night stay. The beds are small and the bathroom hardware was falling apart, hotel rooms are very outdated. To be a 4 star hotel I was not impressed at all, very bad experience.
Denesha
4 晚家庭旅行
6/10
Got there at 330, wouldn't let us check-in until 4, along with everyone else. In line for almost an hour. Getting out of the parking lot took 30min. That needs to be fixed, gotta be a better way.
Michael
1 晚家庭旅行
6/10
Niesha
2 晚结伴旅行
2/10
The hotel is filthy and crowded with disrespectful guests. Zero etiquette. Loud and obnoxious. We didn't sleep the first night as it was so loud. The people next to us partied all night into the the early morning hours. Security did come at midnight to tell them to be quiet.
The hotel is old and filthy. The pool was cloudy and the coffee bar was not stocked nor was tidy. Some of the workers were very kind.
I am very surprised that a Doubletree by Hilton was kept in this manner.
Shame on this place.