Room 302 can’t online no wifi signal in room. I need to walk out the hallway to online. I used my own 4G sim card to online. If room 301,303,304 are better. I spoke with their front desk manager Mr. Jason. He said that he will restart the wifi router, but still no signal in room 302. By the way, more than 20 ants in bathroom washing place and the long wood table.
真实旅客
2 晚浪漫旅行
2/10
I am so disappointed about the hotel cairns. I have 2 bookings for 4 nights. The first 2 nights i stay in room 206, it is so noise by their restaurant Treasure court. I heard the dishes sound and their staff talking between 7-10pm. I can’t sleep well. Couple customers went to treasure court complain with them. Including china & western customers. I requested room change and the front desk staff said he will change for me on next day and ask me pack up my baggages. The next day after my cruise trip. I went to front desk counter and get my room, but Mr. Jason front desk manager told me that his colleague didn’t leave him a note. So that, he can’t switch room for me due fully booked.
My second booking room 302 can’t online no wifi in room. I need to walk out the hallway to online. I used my own 4G sim card to online.
I spoke with their front desk manager Mr. Jason. But i still can’t online right now. I am so disappointed.
Because the room are too old and too small
The gym very small and very weak air con
真实旅客
2 晚行程
6/10
只是合格吧
CHI YUEN
6/10
breakfast is not really good, the room design is easy to affected if the parking space is loudly
真实旅客
6/10
Tired building noisy in room aircon in tower room would be uncomfortable in summer
Great staff good beds
john
1 晚商务旅行
6/10
Place is looking old and we weren't told of the pool renovations so there was alot of temporary fencing up. Sarah was amazing and very helpful trying to get our 3 rooms close together. Bed was very comfy and it was surprisingly quiet.
Melinda
2 晚结伴旅行
8/10
Xenia
1 晚行程
8/10
Izak
1 晚行程
10/10
Just day time too much nocie
Jatinder
1 晚行程
8/10
The property is old but currently going through a rebuild. The prices are good for the rooms. Staff are great but no pool atm.
Grant
1 晚行程
10/10
Amazing service! The receptionist was very kind and helpful. The room attendants as well. No problems staying there. Affordable and the rooms were more than expected! Will stay there again. Would definitely recommend to others.
Linda
1 晚家庭旅行
8/10
Breakfast was purchased through vouchers at reception for $20. The restaurant obviously not run by the hotel management.
8am breakfast was in bain maries but cold. Selection of food was quite good but bordering on dangerous forvthe hot foods.
Tables had not been cleared, the lady started to clear as we left at 9am.
Toilets were dirty. Do not recommend eating there.
Wendy
1 晚行程
8/10
Elaine
1 晚行程
10/10
Reception staff are always friends, lovely to see that the property is getting a well overdue upgrade.
Belynda
1 晚行程
6/10
For the price was expecting more than a cheap motel experience. Pool out of commission in the hottest time of the year … if I’d known that prior to booking I would’ve booked elsewhere. Rooms tired and window coverings had gaps so rooms did not feel private/safe. Location great but for the price it left a little to be desired.