Room 302 can’t online no wifi signal in room. I need to walk out the hallway to online. I used my own 4G sim card to online. If room 301,303,304 are better. I spoke with their front desk manager Mr. Jason. He said that he will restart the wifi router, but still no signal in room 302. By the way, more than 20 ants in bathroom washing place and the long wood table.
I am so disappointed about the hotel cairns. I have 2 bookings for 4 nights. The first 2 nights i stay in room 206, it is so noise by their restaurant Treasure court. I heard the dishes sound and their staff talking between 7-10pm. I can’t sleep well. Couple customers went to treasure court complain with them. Including china & western customers. I requested room change and the front desk staff said he will change for me on next day and ask me pack up my baggages. The next day after my cruise trip. I went to front desk counter and get my room, but Mr. Jason front desk manager told me that his colleague didn’t leave him a note. So that, he can’t switch room for me due fully booked.
My second booking room 302 can’t online no wifi in room. I need to walk out the hallway to online. I used my own 4G sim card to online.
I spoke with their front desk manager Mr. Jason. But i still can’t online right now. I am so disappointed.
Because the room are too old and too small
The gym very small and very weak air con
真实旅客
2 晚行程
Expedia真实住客点评
6/10 好
2017 年 3 月 18 日
只是合格吧
只是合格吧
CHI YUEN
Hotels.com真实住客点评
6/10 好
2016 年 10 月 25 日
close to city center
breakfast is not really good, the room design is easy to affected if the parking space is loudly
真实旅客
Expedia真实住客点评
2/10 很差
2025 年 8 月 7 日
Don’t waste your money
The place is falling down, there is no pool as it’s getting renovated. Car park is cramped and hard to get in and out off. The under ground parking is used as a storage depot. The bed was 2 singles pushed together and very uncomfortable. The louvres in the room were broken. Construction noise and no mention on their website about the renovations.
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Very convenient spot.
Rae
Rae,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Very tired not sure if worth what it costs
Overall, the hotel is looking tired and could do with an uplift. We were not made aware that the pool was out of service at booking neither in the run up of our arrival. But the worse part was being woken up by very loud construction equipment at 7:30am!!!
WiFi didn't work properly.
Very nice and friendly staff.
Lucy
Lucy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
The only downside was the shower. The head was terrible. Water was like using a hose to shower. Needs replacing.
Debra
Debra,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Disappointing for a Ramada property
Used towel in bathroom, no toilet paper on roll; very light intrusive outside lights; basic amenities; being refurbished but we were in very old part in drastic need of maintenance; gardens unkempt. Very limited onsite parking and no good if you have a large car; most of property only accessible via stairs.
Catharine M
Catharine M,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
ELENAE
ELENAE,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Joao Marcos
Joao Marcos,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Café da manhã bem fraco,
Jocileia
Jocileia,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Tired building noisy in room aircon in tower room would be uncomfortable in summer
Great staff good beds
john
john,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
Girls trip away
Place is looking old and we weren't told of the pool renovations so there was alot of temporary fencing up. Sarah was amazing and very helpful trying to get our 3 rooms close together. Bed was very comfy and it was surprisingly quiet.