In the heart of Vienna, Graben Hotel offers a sophisticated retreat with dry cleaning and laundry services. Enjoy free in-room WiFi, indulge in fine dining at the restaurant, and take advantage of multilingual staff assistance.
Quartier Belvedere (Arsenalstraße) Station - 5 min drive
Vienna Mitte Station - 16 min walk
Vienna Praterstern Station - 30 min walk
Stephansplatz U-Bahn - 3 min walk
Herrengasse U-Bahn - 7 min walk
Oper-Karlsplatz Tram Stop - 10 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Aida Café - 2 min walk
Demel - 2 min walk
Café de l'Europe - 1 min walk
Five Guys - 2 min walk
Chattanooga - 1 min walk
About this property
Graben Hotel
Graben Hotel offers a fantastic location, putting you just a 5-minute walk from Stephansplatz and Hofburg Imperial Palace. Guests looking for a bite to eat can check out Trattoria Santo Stefano, which serves Italian cuisine and is open for lunch and dinner. Also, St. Stephen's Cathedral and Spanish Riding School are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Stephansplatz U-Bahn is 3 minutes and Herrengasse U-Bahn is 7 minutes.
At a glance
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Hotel size
52 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 39 per day)
DONE
Transfers
Airport shuttle from 6:00 AM to 11:00 PM*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Segway rentals/tours nearby
Working away
Business center
Meeting room
Conference space (431 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1918
Safe-deposit box at front desk
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Refundable deposits
Deposit: EUR 30 per stay
Optional extras
Airport shuttle service is offered for an extra charge of EUR 48 per vehicle (one-way, maximum occupancy 3)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge of EUR 260 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 260 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 70.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10.25 per pet, per night
Parking
Self parking costs EUR 39 per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna
Frequently asked questions
Does Graben Hotel offer free cancellation for a full refund?
Yes, Graben Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Graben Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 10.25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Graben Hotel?
Yes. Self parking costs EUR 39 per day.
Is airport shuttle service offered by Graben Hotel?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is EUR 48 per vehicle one-way.
What are the check-in and check-out times at Graben Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of EUR 260 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 260 (subject to availability).
Is there an onsite casino at Graben Hotel?
No, this hotel doesn't have a casino, but Casino Wien (6-min walk) is nearby.
What is there to do at Graben Hotel and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and segway rentals.
Are there restaurants at or near Graben Hotel?
Yes, Trattoria Santo Stefano offers alfresco dining and Italian cuisine.
What's the area around Graben Hotel like?
Graben Hotel is in Innere Stadt, a short 3-minute walk from Stephansplatz U-Bahn and 9 minutes' walk from Vienna State Opera. Travelers say the area is walkable and good for shopping.
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Graben Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Restaurant
Lobby
Subway
Food
View
Cities
What guests liked
Breakfast was excellent with a wide variety of options and pleasant and attentive staff. (20 reviews)
The property's restaurant, Trattoria Stefano, offers excellent food at reasonable prices with outstanding service. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 27, 2025
Great hotel and great location!
Mario
Mario, 2-night trip
8/10 Very good
Sep 29, 2025
Fint hotel med god central beliggenhed. God service, med venligt personale
Susan
Susan, 3-night trip
10/10 Exceptional
Jul 17, 2025
Absolutely Recommended
Very nice hotel in excellent location.
Gerard
Gerard, 2-night trip
10/10 Exceptional
Jul 21, 2025
Fint hotell med trevlig personal
Eva
Eva, 2-night trip
6/10 Good
Sep 16, 2025
Room is small and breakfast is limites
may
may, 2-night trip
10/10 Exceptional
Jun 23, 2025
Mysig tvärgata med bra restauranger intill hotellet
Caisa
Caisa, 1-night trip
10/10 Exceptional
Aug 18, 2025
Çok merkezi
Odalar temiz ve güleryüzlü karşılama
Necmiye
Necmiye, 1-night trip
10/10 Exceptional
Jul 28, 2025
Tudo ótimo. O café da manhã então era maravilhoso. O quarto era bem grande.
Priscila
Priscila, 3-night trip
10/10 Exceptional
Aug 2, 2025
Outstanding!
We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none!
Will recommend to anyone.
Stephen
Stephen, 5-night trip
10/10 Exceptional
May 20, 2025
Staff was great and property location was terrific. Would definitely stay there again.
Sara M
Sara M, 3-night trip
8/10 Very good
May 13, 2025
Centralt
Rigtigt godt sted helt centralt
Michael
Michael, 3-night trip
10/10 Exceptional
Apr 16, 2025
참 편안함..
정말 좋은위치..
Verified traveler
5-night trip
8/10 Very good
Mar 20, 2025
Very close to most major attractions and good breakfast.
Alexa
Alexa, 3-night trip
10/10 Exceptional
May 27, 2025
Small hotel with very nice staff. In the inner city with lots of opportunities as a tourist.
Kerstin Marita
Kerstin Marita, 2-night trip
10/10 Exceptional
May 7, 2025
Sehr gut für eine Citytour.Hotel sehr zental gelegen ,viele Sehenswürdigkeiten gut zu Fuß zu erreichen. Gutes Frühstück, prima Betten,gerne wieder.
Wolfgang vom
Wolfgang vom, 3-night trip
10/10 Exceptional
May 21, 2025
In the heart of EVERYTHING
very clean room, friendly staff
Highly recommended
Maha
Maha, 2-night trip
10/10 Exceptional
Jun 26, 2025
Perfektes Preis Leistungsverhältnis mitten in der Stadt, sehr freundliches Personal. Komme gerne wieder!
Hannes
Hannes, 2-night trip
10/10 Exceptional
Mar 11, 2025
The staff was fantastic and kind. We loved our stay.
Katherine
Katherine, 5-night trip
10/10 Exceptional
Jun 5, 2025
Gutes Hotel. Traum Lage. Alles in der nähe
Schibler
Schibler, 3-night trip
10/10 Exceptional
Jun 15, 2025
Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!
Geoff
Geoff, 2-night trip
10/10 Exceptional
Mar 23, 2025
TB hôtel
Très bonne localisation centrale à proximité des attractions, restaurants, transports. Petit-déjeuner de qualité.
Matthieu
Matthieu, 5-night trip
8/10 Very good
May 26, 2025
Clean but dated. Chose the hotel for its perfect position within "Innere stadt" and got value for money.
Annika
Annika, 2-night trip
8/10 Very good
Feb 11, 2025
Great location
Small and quiet hotel located in the midle of everything
Aric
Aric, 1-night trip
10/10 Exceptional
Jun 9, 2025
We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.
James
James, 5-night trip
10/10 Exceptional
Dec 23, 2024
Nice, cozy, clean hotel in the very center of Vienna