Close to The National Archives, Kew Gardens Hotel offers a serene escape with a lush garden, nature reserve views, and in-room WiFi. Enjoy local flavors at the restaurant or relax over drinks at the bar. Guests rave about the helpful staff who make this hotel feel like home.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Non-smoking
Free WiFi
Restaurant
Main amenities (9)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Breakfast available
Meeting rooms
Garden
Luggage storage
Limited hour front desk
Banquet hall
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Free toiletries
Hair dryer
The current price is CNY904
CNY904
CNY1,085 total
includes taxes & fees
Sep 14 - Sep 15
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Economy Double Room, 1 Double Bed
Economy Double Room, 1 Double Bed
8.08.0 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hair dryer
Designer toiletries
Shower/tub combination
12 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
7.67.6 out of 10
Good
5 reviews
(5 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hair dryer
Designer toiletries
Shower/tub combination
20 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
7.27.2 out of 10
Good
9 reviews
(9 reviews)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hair dryer
Designer toiletries
Shower/tub combination
18 sq m
Sleeps 2
1 Double Bed
View all photos for Family Room
Family Room
Highlights
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hair dryer
Designer toiletries
20 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Executive Double Room, 1 King Bed
When you stay at Kew Gardens Hotel, you'll be just a 5-minute drive from Royal Botanic Gardens, Kew and Richmond Park. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Thames River and Twickenham Stadium are within a short drive. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Kew Gardens Underground Station is 3 minutes and Kew Gardens Station is 5 minutes.
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
What to do
Beach nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Facilities
Garden
Banquet hall
Accessibility
Thin carpet in room
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 8.0 for children
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.
Also known as
Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond
Frequently asked questions
Does Kew Gardens Hotel offer free cancellation for a full refund?
Yes, Kew Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kew Gardens Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kew Gardens Hotel?
Sorry, there's no onsite parking at Kew Gardens Hotel.
What are the check-in and check-out times at Kew Gardens Hotel?
Check-in start time: 2 PM; Check-in end time: 10:30 PM. Check-out time is 10:30 AM. Contactless check-out is available.
What is there to do at Kew Gardens Hotel and nearby?
Kew Gardens Hotel has a garden.
Are there restaurants at or near Kew Gardens Hotel?
Yes, there's an onsite restaurant that offers British cuisine.
What's the area around Kew Gardens Hotel like?
Kew Gardens Hotel is a short 3-minute walk from Kew Gardens Underground Station and 5 minutes' walk from Royal Botanic Gardens, Kew. The local area is walkable and popular for its beaches.
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Kew Gardens Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Breakfast
Pub
Location
Restaurant
Bathroom
Bed
Gardens
What guests liked
Breakfast was excellent, served by friendly staff and offering high-quality food. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 11, 2025
Perfect Location
Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries.
Staff very friendly.
Verified traveler
1-night trip
8/10 Very good
Jul 14, 2025
Nice place, good breakfast, nice room. Only drawback with an old property: no lift, and the window/curtains were in need of repair. But it didn't bother us.
Maria
Maria, 1-night trip
10/10 Exceptional
May 7, 2025
Loved it and highly recommended
Really enjoyed it. The bar and burger were lovely and the service was exceptional.
The room was lovely and I slept like a baby which is not normal for me. Nice location and really nice place.
Leigh
Leigh, 1-night trip
10/10 Exceptional
Mar 13, 2025
Would come back again
Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day
Oliver
Oliver, 1-night trip
8/10 Very good
Jul 12, 2025
Good-ish
Room was mostly fine. We stayed during a heatwave. Portable AC was brought in when we arrived, but taken out while we were out touristing. Staff can be a little hard to figure out who works at the pub and who works for the inn. So, getting service can be strange. Richmond was nice with nice shops and parks. Parking was relatively easy, just pay attention to the signs along the streets. Not bad, but I don't think we'd stay here again.
Verified traveler
2-night trip
8/10 Very good
May 18, 2025
Kew
Friendly helpful staff room a little tired but for a one night stay no problem
Good amenities in room iron ironing board and excellent fan
Ruth
Ruth, 1-night trip
2/10 Poor
Aug 14, 2025
Not up to expectation
After one dreadful night, we checked out and moved to The Premier Inn. There was damp in one of our rooms. The air conditioning unit was held together with sellotape and pumped hot air into the room making it unbearable to sleep at 33 degrees. I was offered a fan, bur as there were no electrical outlets, that was a ridiculous solution. The stair carpets were threadbare. The decor shabby. One room at the front of the building had double doors to a small balcony that could not accommodate the portable air conditioner and banged open and shut all night. It was the dreadful.
VALERIE
VALERIE, 2-night trip
6/10 Good
Jun 7, 2025
We got room 21 which was at the very top of narrow stairs. Economy room that didn’t lived up to the photos on the website. If you are senior you wouldn’t like to clime those stairs. No area for opening suitcases unless you used the bed and a tiny bathroom. The prize of the room was far above acceptable.
Restaurant and bar are cozy.
M-B
M-B, 3-night trip
6/10 Good
Jul 5, 2025
Run down for the price
The check in was slow, I asked at the bar three times before someone came to check us in. They did help me try and find a room with a shower but unfortunately it was only bath tubs available. The room was spacious but run down. There was no air con and the window didn’t open much. There was a fan. The bathroom was small and looked unfinished. It all needs some renovating for the cost they charge.
Verified traveler
1-night trip
10/10 Exceptional
Nov 1, 2024
Great Kew Hotel
Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Heidi
Heidi, 2-night trip
10/10 Exceptional
Oct 16, 2024
Brilliant and great location
Freda
Freda, 1-night trip
10/10 Exceptional
Sep 29, 2024
A nice place to stay close to beautiful Kew Gardens. Staff was friendly and the restaurant provides fine meals. Thank you to Henry, Christina and team for your warm hospitality.
Louise
Louise, 2-night trip
10/10 Exceptional
Nov 7, 2024
Great location . Slightly expensive
Beatrice
Beatrice, 1-night trip
8/10 Very good
Oct 5, 2024
Cute, traditional hotel.
Kew gardens hotel was easy to check into. The staff was friendly and helpful. The bar/diner on the ground floor was easy going with good food. We really liked our stay here.
Danielle
Danielle, 1-night trip
8/10 Very good
Oct 22, 2024
Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.
Rene
Rene, 1-night trip
8/10 Very good
Dec 5, 2024
Kew Gardens great Christmas lights
Gail
Gail, 2-night trip
8/10 Very good
Nov 17, 2024
Very good location for Kew Gardens. A very popular pub so expect a bit of noise until closing time. Public transport access really good. Will be staying again. Staff helpful.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
May 10, 2024
The hotel is older but still really nice. The location is great for Kew gardens and some really special restaurants and bars.
Leslie
Leslie, 1-night trip
8/10 Very good
Apr 4, 2024
Cute hotel with a great restaurant/bar in the lobby. Nice location.
Kiera
Kiera, 3-night trip
10/10 Exceptional
Jul 6, 2024
Great spot if visiting Kew
Lovely hotel convenient to National Archives and Kew Gardens, good food in restaurant and good places to eat nearby. Rooms small but clean, nice mattress (a rarity in UK hotels that are not incredibly expense).
Andrew
Andrew, 3-night trip
6/10 Good
Feb 10, 2025
5.25 slice of toast
Breakfast expensive and they kept adding on "little" extras. eg: Five pounds for a slice of toast?
Richard
Richard, 1-night trip
10/10 Exceptional
Sep 1, 2024
Perfect for Kew Gardens
Lovely big room, perfect for Kew Gardens.
BRIAN
BRIAN, 1-night trip
10/10 Exceptional
Oct 8, 2024
Close to train. Nice location.
Hotel has lots of character. Nice, clean room. Comfy bed.
Great staff!
Cheryl
Cheryl, 1-night trip
8/10 Very good
Nov 18, 2023
It was a lovely room, very comfortable bed!
Heather
Heather, 2-night trip
6/10 Good
Jun 1, 2024
Staff were very helpful and friendly. Hotel is close to shops and tube station.