I was in Redmond area for a three nights stay over the weekend. While the room was clean, I didn't receive any room service the entire time. I made sure there was no sign on my door all three days.
Also, the lack of food options were an issue for me. The breakfast options were really poor. The 'healthy' option (which was the most expensive), had a tiny cup of instant oats, banana and two hard boiled eggs in a plastic pouch. Seriously, you don't even need a service person for something this basic. Just put up a vending machine. At least we wouldn't be expecting anything in particular.