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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel with outdoor pool, near Ontario Mills Shopping Mall

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Business center
Reception
1 bedroom, iron/ironing board, free cribs/infant beds
Located in Guasti, SureStay Hotel by Best Western Ontario Airport offers a convenient retreat with breakfast and dry cleaning/laundry services. Connect to WiFi, take advantage of the snack bar/deli, and enjoy an outdoor pool. With express check-out and a helpful staff that has earned top marks from previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Laundry service
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY717
CNY824 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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The price is CNY695
CNY798 total
includes taxes & fees
Jul 6 - Jul 7
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About the neighborhood

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 1.0 km
  • Toyota Arena - 2 min drive - 1.5 km
  • Ontario Convention Center - 2 min drive - 2.6 km
  • Ontario Mills Shopping Mall - 3 min drive - 3.0 km
  • Victoria Gardens - 6 min drive - 8.9 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 26 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 38 min drive
  • East Ontario Station - 7 min drive
  • Upland Station - 7 min drive
  • Claremont Station - 12 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

SureStay Hotel by Best Western Ontario Airport puts you just a 5-minute drive from Ontario Mills Shopping Mall and Ontario Convention Center. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 114 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario
HELP_OUTLINE

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Ontario Airport?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay Hotel by Best Western Ontario Airport?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Hotel by Best Western Ontario Airport?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Hotel by Best Western Ontario Airport and nearby?

SureStay Hotel by Best Western Ontario Airport has an outdoor pool.

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SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Airport
Breakfast
Bed
Location
Bathroom
Elevator
Shuttle
Air conditioning

What guests liked

  • The pool area was great and looked very good. (3 reviews)
  • The airport shuttle service was convenient and easy, with no issues or complaints from guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Happy guest

For the price well worth it
Josephine, 1-night trip

10/10 Exceptional

Clean, quiet & great customer service

Clean and surprisingly quiet even though it’s next to the freeway. I really like that they communicate by text during your stay to assist you.
Maria, 2-night trip

8/10 Very good

Nice and quiet

Check in was smooth, hotel was quiet
Charles, 1-night trip

10/10 Exceptional

Darrel at front desk is so welcoming and helpful.
Amy, 1-night trip

8/10 Very good

Great!!

Perfect. Would stay again. This is my second time. Service was top notch!
Mace, 1-night trip

10/10 Exceptional

Tired travels glad to see a happy face.

We had a late arrival due to weather conditions. We were met with a friendly smile and a happy personality. He was very speedy with the check in and explained where things were and what time breakfast was
Jerry, 1-night trip

8/10 Very good

Great Value

The front desk clerk I had at checkout was absolutely wonderful. He was friendly and professional. The bed was comfortable.
Christina, 2-night trip

8/10 Very good

Quiet Place

It was quiet, clean and with a car ready to get to nearby dining and shopping places. The building is older and needs a paint job on the west facing room doors. A peaceful stay. The wifi is not secure.
Donald, 4-night trip

2/10 Poor

Worst hotel I have stayed in my whole life. Lowest star from customer service, professional demeanor of front staff, cleanliness, all broken , elevator so old and dirty, card had to be reissued 3x as can’t use to go to 3rd floor. Breakfast terrible just oatmeal and bread. No stocks since we stayed Monday to Sunday. Trash towels toiletries only provided once we stayed 3 nights. Just overall a really bad experience no ice maker for 3 days in a 100 degrees weather. Just bottom line the worst hotel ever
Zina, 3-night trip

8/10 Very good

One night stay
Danielle, 1-night trip

10/10 Exceptional

Our Stay

We werevert comfortable
Christina, 1-night trip

10/10 Exceptional

The staff at the front desk was friendly. The only issue we had was worn our room keys. We had to keep inserting them repeatedly.
2-night trip

6/10 Good

Comfort

The area was close by a big mall, costco, and other restaurant places. Nearby airport. But our stay wasnt 100% comfortable. One of the bed needed to be changed already. Sometimes i see homeless walked by the rooms (1st floor). The toilet for some reason kept making noises and we couldnt sleep comfortably because of it.
3-night trip

2/10 Poor

This property is not updated. The hot water never got hot. The bathtub was buckled. The fridge had mold in it. The bedspread was filthy. Half of the bed was so broke down that it was impossible to sleep on. We arrived at 7 pm after driving all day and the office was closed with a note that said out to lunch back at 8. All we wanted to do was rest. Hotels.com reviews are very misleading on this property.
Robert, 1-night trip

10/10 Exceptional

Perfect
frank, 1-night trip

2/10 Poor

Hotels.com customer service horrible

Hotels.com would not let me cancel. The hotel gmhad no problem with canceling. Hotels.com poor customer service
1-night trip

10/10 Exceptional

I enjoyed the stay, the staff was extremely friendly
Angeline, 3-night trip

8/10 Very good

Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
Dan, 1-night trip

10/10 Exceptional

The place was nice, had a good staff.
Jefffrey, 2-night trip

10/10 Exceptional

Christmas present

Awesome stay! This is the second time in a month that we have been to Southern California. Great place to stay and reasonable prices. Went to a Kings game and Santa Monica Pier!
Sunset off Santa Monica Pier
Sunset
Sunset
Kings Game
Evette, 1-night trip

10/10 Exceptional

Friendly fast efficient and comfy beds
Linda, 1-night trip

8/10 Very good

I typically stay here very often. The hair in the bathrooms could be cleaned up better and the room I stayed in had the worst sink!
Melissa, 1-night trip

10/10 Exceptional

Everything was great.
3-night trip

10/10 Exceptional

Comfy stay

It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
Maria, 1-night trip

10/10 Exceptional

A return visit to this property, but this time with my brother as part of a family occasion. The two rooms were, as requested, adjacent. Unfortunately they were not on the ground floor as requested. This caused logistical issues/inconvenience. But otherwise the stay was pleasant and the accommodations comfortable.
Charles, 3-night trip