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HI San Francisco Downtown Hostel

2.0 star property
Hostel within walking distance of Union Square

Choose dates to view prices

When you stay at HI San Francisco Downtown Hostel, you'll be within a 15-minute walk of Union Square and Moscone Convention Center. Also, Pier 39 and Embarcadero Center are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Powell St & O'Farrell St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Child-friendly activities

Main amenities (12)

  • Housekeeping (on request)
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Communal living room
  • ATM/banking services
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (4)

  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Hair dryer
The current price is CNY505
CNY587 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Desk
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Blackout drapes/curtains
Portable fan
Hair dryer
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Map
312 Mason Street, San Francisco, CA, 94102

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Union Square - 3 min walk - 0.3 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Moscone Convention Center - 13 min walk - 1.1 km

Getting around

  • San Francisco Intl. Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • San Carlos, CA (SQL) - 36 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 23 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 3 min walk
  • Powell St & Post St Stop - 4 min walk

Restaurants

  • ‪Hinodeya - ‬2 min walk
  • ‪Pinecrest Diner - ‬1 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Bartlett Hall - ‬1 min walk
  • ‪Gong CHA - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

When you stay at HI San Francisco Downtown Hostel, you'll be within a 15-minute walk of Union Square and Moscone Convention Center. Also, Pier 39 and Embarcadero Center are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Powell St & O'Farrell St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 99 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 82 ft (USD 35 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

What to do

  • Foosball

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Library
  • Communal living room
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Heating
  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping on request

Fees & policies

Renovations and closures

The property will be renovating from October 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Parking

  • Parking is available nearby and costs USD 35 per night (82 ft away; open 24 hours)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Does HI San Francisco Downtown Hostel offer free cancellation for a full refund?

Yes, HI San Francisco Downtown Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HI San Francisco Downtown Hostel?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at HI San Francisco Downtown Hostel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at HI San Francisco Downtown Hostel?

No, this hostel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What's the area around HI San Francisco Downtown Hostel like?

HI San Francisco Downtown Hostel is a short 2-minute walk from Powell St & O'Farrell St Stop and 14 minutes' walk from Moscone Convention Center.

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HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Bathroom
Breakfast
Elevator
Kitchen
Shower
Chinatown
Public transport

What guests liked

  • Free continental breakfast was a convenient and appreciated option. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Hostel amenities, activities and ambiance are wonderful. It was a great, lower-cost place to stay in a great location for exploring the city
Marie, 2-night trip

10/10 Exceptional

Great staff and location
Angel, 8-night trip

10/10 Exceptional

It's the nicest hostel I've ever stayed in. The exterior was under renovation as well as the elevator during our stay, but I wouldn't hold that against them. It was perfectly fine accommodations for a few nights.
Isaac, 3-night trip

8/10 Very good

Good
Parmida, 5-night trip

10/10 Exceptional

Good
LIU, 1-night trip

10/10 Exceptional

Would come again.
Adel, 1-night trip

6/10 Good

Adequate

I would stay here again for a QUICK TRIP. Pros - Close to a lot of things and very accessible (it is actually in downtown) - Rooms were clean and guests were respectful and quiet - No real issues with the stay Cons There were two things that turned me off the most: 1) Front desk- I observed and interacted with about 6 staff and what I found with all of them (except one younger white girl) is that they were all very nonchalant. They weren't rude or unprofessional but they also weren't friendly, welcoming, or engaging either. I saw them eating, being directly on their phone, and having personal conversations with coworkers right at the front desk. Since when can you eat and have a phone to your face in front of guests. Keep in mind these observations are with multiple guests around. The second thing being "no unregistered guests" in the room. Now if I were in the shared room that is completely sensible but if I am paying for a private room those rules shouldn't apply.
Yasaun, 3-night trip

10/10 Exceptional

Everything was perfect
Carlos Eduardo, 6-night trip

10/10 Exceptional

Welcoming

I have stayed here 2x and having stayed at another hostel in SF this is the one I'd recommend. It's so clean and comfortable, with a great lounge and kitchen and lots of friendly people.
Nancy, 3-night trip

10/10 Exceptional

accessibility and very dedicated and understanding staff
Enoch, 3-night trip

2/10 Poor

I didn’t like the staff
Alexa, 1-night trip

10/10 Exceptional

Brilliant old building with tons of character situated in the heart of the TL. The staff is friendly and helpful and the facilities are clean and well kept. Will be staying again!
Riley, 3-night trip

8/10 Very good

The staffs are very good, but kitchen table is sticky
You, 4-night trip

8/10 Very good

good
TORU, 1-night trip

10/10 Exceptional

Good
Zhengxin, 1-night trip

10/10 Exceptional

First stay at a hostel. Not bad.

Only needed a clean room to stay in for the night after seeing a late show. I was there for check in and then back around 2am to sleep. I had a top bunk, the bed was fine, no one was on bottom. A five minute walk from Bart. I was hoping for a better breakfast but it was very simple(I had toast with butter and jam,an apple, and some boiled eggs and coffee), but better than nothing. There's also a cafe/restaurant next door if you want something else. I would stay again for the price.
Benjamin, 1-night trip

10/10 Exceptional

The room was exactly as described. It was very clean and everything worked well. The room was a little dimly lit. It would have been nicer to have a brighter light. But overall the room was fine and the facility was very nice.
Bradley, 2-night trip

10/10 Exceptional

Welcoming Hostel

My friend and I each stayed in a private room with its own bath. I was pleasantly surprised with how large and comfortable the rooms were. The staff was very friendly, and the the communal areas were clean, and nicely decorated. I enjoyed mingling with the other guests, and although we didn’t take advantage of them, I thought it was great that the hostel offered events like pub crawls, and walking tours for the guests to socialize! If I had any criticism, it would be that I there was no way to control the temperature in the room. Overall, it was a great short stay, and I would definitely return.
Mary, 2-night trip

10/10 Exceptional

My second stay here. The first stay was great, shared beds with 4 other girls, room was in the second floor, very nice, clean and quiet room, breakfast was substantial too. I was impressed, so on my second visit to SFO, I brought my daughter with me. Was given a 5th floor room, for 3 people, but only me and my daughter occupied it the whole 2-night stay. The room smelled of dirty, old and wet carpet. We arrived almost 12 midnight, and only had a day to tour the city, we didn’t ask for a room-change for it was a waste of time. I would still stay in this hostel the next visit, for it’s very near the Powell station and lots of connecting transportation to everything, but I’ll be sure to ask for a room change if the room smells.
Ma. Deborah J. Dela, 2-night trip

2/10 Poor

We booked a private room for 2 nights. The toilet was clogged the second morning and we reported to the reception right away. At night the issue was not solved at all and worsened the next morning. We had to use the shared toilet outside the private room. Hostel staff is not friendly to solve the issue
Yu Ki, 2-night trip

2/10 Poor

The dorm was smelly and the washroom was choked, full and disgusting. The elevator didn’t seem to work at all and I had to change to a private room with triple the price because of last minute inconvenience. I got the room 4 hours post my check in as the staff at reception didn’t know how to upgrade the booking.
Akriti, 1-night trip

8/10 Very good

Stay for the convenient location

Stayed in a 4-bed dorm style room. The location is the reason why I would stay here again. Closer to the bart station than any other hostels in SF. Pros: hand washing sink inside the room; plenty of hooks for hanging towels and clothes; provision or towel is a plus; individual outlets on the top of the bed. Cons: carpeted floor feels dirty in the damp SF weather; underbed drawers are awkwardly long there was barely enough space to open, and they are made with metal so they made lots of noise when open and close, bottom of the drawers are not enclosed so your belongings are pretty much on the dirty carpet. This applies to most popular hostel in SF- homeless problems is getting worse. During this trip they are more aggressive than before. One homeless woman was aggressively staying in my way while i was walking down Ellis street (seems to be the main skid row). On multiple occassions, the homeless would wait at crosswalks so I always ended up walking on the road when I see one waiting.
2-night trip

10/10 Exceptional

Great! No complaints.
Elle, 3-night trip

10/10 Exceptional

Air conditioning not working well
Alfredo, 4-night trip

10/10 Exceptional

Really nice and helpful staff, attractive comfortable lounge area, great laundry set up.
Michelle, 2-night trip