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Suites You Soho

1.0 star property
Central pension connected to a rail/subway station, within walking distance of Royal Palace of Madrid

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Photo gallery for Suites You Soho

Deluxe Double Room | Down comforters, desk, laptop workspace, blackout drapes
Interior
Interior
Standard Room | Bathroom sink
Exterior
Located in the heart of Madrid, Suites You Soho offers a warm welcome with express check-in and luggage storage. Connect to in-room WiFi, take a short walk to Plaza Mayor or Puerta del Sol and unwind at this rejuvenated pension.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (3)

  • Self parking
  • Airport shuttle
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
  • Soundproofed rooms

Room options

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Down comforters, desk, laptop workspace, blackout drapes

Standard Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Down comforters, desk, laptop workspace, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, desk, laptop workspace, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle de la Cruzada, 1, Madrid, Madrid, 28013

What's nearby

  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Prado Museum - 19 min walk - 1.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Madrid Recoletos Station - 27 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 9 min walk
  • Sol Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Chaparrito - ‬2 min walk
  • ‪Casa Ciriaco - ‬3 min walk
  • ‪Horno la Santiaguesa - ‬3 min walk
  • ‪Taberna de Ramales - ‬1 min walk
  • ‪Café de los Austrias - ‬1 min walk

About this property

Suites You Soho

You'll be in a fantastic location at Suites You Soho, just a 5-minute walk from Royal Palace of Madrid and Plaza de España - Princesa. Also, Plaza Mayor and Gran Via are within just a 10-minute walk. The property is just a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 9 minutes.

Languages

English, French, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 12 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Guests are required to download the property's Stay My Way mobile app before check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 20 per night)
    • Onsite parking limited (max 6 spaces per unit)
    • Height restrictions apply for onsite parking
    • Onsite garage

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Services

  • Luggage storage

Accessibility

  • No elevator (single level property)
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 18 costs EUR 40 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Covered self parking costs EUR 20 per night
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

SY Soho
Suites You Soho
Suites You Soho Madrid
Suites You Soho Pension
Suites You Soho Pension Madrid
HELP_OUTLINE

Frequently asked questions

Does Suites You Soho offer free cancellation for a full refund?

Yes, Suites You Soho does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Suites You Soho?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Suites You Soho?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

Is airport shuttle service offered by Suites You Soho?

Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.

What are the check-in and check-out times at Suites You Soho?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What's the area around Suites You Soho like?

Suites You Soho is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Royal Palace of Madrid.

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Suites You Soho Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Apartment
Bed

Reviews

2/10

The location was great but the room itself not very good. Super small and nobody to check you in or out. Nobody to ask for toilet paper or stuff needed in the room priced accordingly I guess
4-night trip

10/10

Very nice place in center of Madrid and very affordable for its price and quality
2-night trip

8/10

Staffs contact was via email, always professional and and offering to help.
4-night trip

10/10

Was nice room! Nice staff!
2-night trip

10/10

Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful. Thank you again.
2-night trip

2/10

Great location, awful housekeeping.
11-night trip

6/10

Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.
1-night trip

2/10

Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.
2-night trip

4/10

Bad customer service at the phone. They don’t bother to answer the calls and the cleaning it was not that good, there was hair in the shower.
2-night trip

2/10

When we first arrived and turned on the bathroom taps on the sink, the plumbing was so backed up that water started to flow out of the shower drain into the bathroom floor. Slime and other debris from previous guests washed back up and filled the shower floor and made the room smell disgusting. With staff on site, we could only communicate through Whatsapp and the response times were disappointing. Once I got ahold of them they informed me that they could/would not move us to another room and that they would send maintenance to look at the problem. They did not end up sending someone to fix the issue and we had to wait for cleaning staff to arrive the following afternoon (which wasted half of our travel day in Madrid). Cleaning staff were not even aware of the issue when they arrived and I had to get them to come and look in the room. If I had left without waiting they would have not entered the room to realize there was an issue. Unfortunately we were only in Madrid for 2 days and dealing with this issue ruined most of our time there. Would not recommend staying here.
2-night trip

2/10

2-night trip

10/10

2-night trip

10/10

2-night trip

8/10

Como positivo: esta muy centrico, llave de la habitación virtual Como negativo: la limpieza se puede mejorar aunque no estaba sucio pero cositas puntuales que para un alojamiento habría que tener en cuenta, no esta muy bien insonorizado
2-night trip

10/10

2-night trip

10/10

1-night trip

8/10

En General bien, pero había una gotera en el baño y la ducha se atascaba
3-night trip

10/10

2-night trip

8/10

O quarto é excelente, espaçoso, limpo e bem equipado. O sistema de acesso via Bluetooth funciona bem, mas pode ser um pouco complicado para algumas pessoas, principalmente porque são 3 portas até o quarto. Em um dia, meu celular descarregou e, por sorte, minha amiga tinha o código, mas se estivesse sozinha, precisaria carregar o celular antes. O tempo de resposta do suporte poderia ser mais rápido, especialmente devido a esse sistema de acesso. No geral, gostei bastante, foi o melhor quarto da viagem, mas um suporte mais ágil seria útil.
3-night trip

8/10

Je zit fijn in het centrum dus alles is dichtbij. Prima kamer. Wij sliepen er alleen maar want we liepen de hele dag in de stad en dan is dit een hele nette schone kamer.
3-night trip

8/10

Ubicación muy buena, recepción , limpieza y aire acondicionado , accesorios y baño muy bien
3-night trip

2/10

Foi uma das piores experiências que já tive com estadias! Estava muito sujo. Precisei pedir pra no mínimo varrerem o chão. A roupa de cama parecia limpa, mas o cheiro não era bom. Recepção também mal cheirosa. Não há ar condicionado, mas tb não há o mínimo para refrescar o quarto, como um ventilador. Estava super calor e nada ajudava, nem abrir a janela e dormir com ela aberta (o que gerava barulho e era perigoso pois era primeiro andar). Em Londres não há tomadas universais, é uma tomada específica que só há por lá, e não tinham adaptadores para os hóspedes, que obviamente, são turistas e não tem essas coisas! Péssimo! Não recomendo! Nenhuma economia de dinheiro vale se hospedar nessas condições!
2-night trip

2/10

No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend
4-night trip

10/10

2-night trip

8/10

2-night trip