Located in South Meadows, Best Western Hartford Hotel & Suites offers a warm welcome with a breakfast buffet, garden views from the terrace and WiFi throughout. Relax by the seasonal outdoor pool or cozy up near the lobby fireplace. With dry cleaning services and helpful multilingual staff, this hotel is perfect for guests who appreciate attentive service.
Connecticut Convention Center - 4 min drive - 3.9 km
PeoplesBank Arena - 5 min drive - 5.3 km
Xfinity Theatre - 6 min drive - 6.3 km
Getting around
Bradley Intl. Airport (BDL) - 19 min drive
Springfield Union Station (ZSF) - 31 min drive
Oxford, CT (OXC-Waterbury - Oxford) - 47 min drive
Westfield, MA (BAF-Barnes Municipal) - 50 min drive
Hartford Union Station - 9 min drive
Windsor Station - 13 min drive
Windsor Locks Station - 15 min drive
Restaurants
‪McDonald's - ‬6 min walk
‪Popeyes Louisiana Kitchen - ‬4 min drive
‪Wendy's - ‬14 min walk
‪The Rockin Chicken - ‬2 min drive
‪Burger King - ‬14 min walk
About this property
Best Western Hartford Hotel & Suites
Best Western Hartford Hotel & Suites puts you just a 5-minute drive from Connecticut Convention Center. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. A terrace and a garden are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
129 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
The seasonal pool is open from May to September
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford
Frequently asked questions
Is there a pool at Best Western Hartford Hotel & Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Best Western Hartford Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Hartford Hotel & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Hartford Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Best Western Hartford Hotel & Suites and nearby?
Best Western Hartford Hotel & Suites has a seasonal outdoor pool and a fitness center, as well as a picnic area and a garden.
Does Best Western Hartford Hotel & Suites have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Best Western Hartford Hotel & Suites like?
Best Western Hartford Hotel & Suites puts you in South Meadows, in the heart of Hartford. Popular attractions include Connecticut Convention Center, which is 3 minutes away by car.
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Reviews
Best Western Hartford Hotel & Suites Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.8
Amenities
8.2
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Breakfast
Service staff
Bed
Bathroom
Shower
Food
Breakfast
Desk
Location
Reviews
Verified
10/10 Exceptional
May 5, 2026
Breakfast was fine, parking was close and easy, room and lobby area was very clean. Staff was friendly, helpful and had good attitudes. We have stayed at this hotel twice a year for the past several years and have always had good experiences.
Cynthia
Cynthia, 3-night trip
Verified
10/10 Exceptional
May 11, 2026
hotel was clean. rooms were nice. Staff was friendly. some issue with getting Netflix activated but staff was responsive. food was typical.
Gillian
Gillian, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Breakfast was hot and fresh. Coffee was good. Plenty of parking
Jason
Jason, 1-night trip
Verified
8/10 Very good
Mar 28, 2026
Good for an overnight stay. Folks at the desk were friendly. Room was clean and adequate. Breakfast was ok.
Lori
Lori, 1-night trip
Verified
2/10 Poor
May 11, 2026
I checked in on Sunday. I expected to have clean towels on Monday. In the very least. I went to desk and got put on a list. I was told housekeeping may not make it fir it was a busy weekend. Tuesday the same, put on list to no avail. Wednesday I ran
Donna
Donna, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Nice staff
Laura
Laura, 1-night trip
Verified
6/10 Good
Jan 22, 2026
the hotel was comfortable and breakfast ok . The hotel is desperate for a make over
Vivienne
Vivienne, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
Clean and helpful staff
Samuel
Samuel, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Good place to stay
Darlene
Darlene, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Pool was closed
Luckenn
Luckenn, 3-night trip
Verified
2/10 Poor
Jan 21, 2026
Horrible hotel
Bianka
Bianka, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Our room was great & the breakfast was delicious!
Kaye
Kaye, 1-night trip
Verified
2/10 Poor
Mar 15, 2026
Check in took forever at 3am even though we reached out at 7pm to pre-key and inform of late check in, maintenance was poor, yellow
stains, rotten wood, smelled like sewage and must.
Awful.
STEPHEN
STEPHEN, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Nice place to stay! Very clean and comfortable
Christian
Christian, 4-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Great stay wen in the area
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The room was clear and spacious, the staff fos courteous and eager to help. Thanjs
Vlad
Vlad, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Room was very clean , beds were comfortable, nice breakfast .
Danguole
Danguole, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Very clean room and great front desk. The only issue I had was figuring out which elevator to take.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Great Place, recommend to others.
Lovett
Lovett, 1-night trip
Verified
6/10 Good
Jan 21, 2026
Overall this was a decent budget friendly option and breakfast was appreciated. The primary reason for my low rating on property was because one of our beds had a very off putting smell.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Rooms were very comfortable and we loved the hot chocolate!
Sandilia
Sandilia, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
great front desk service
mark
mark, 3-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Nice Stay
The room was clean and friendly staff at front desk for checkin and out!
Cindy
Cindy, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Clean and convenient
Nicola
Nicola, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Room was clean and comfortable. Very friendly staff.