James Cook Hotel Grand Chancellor offers a luxurious retreat in the heart of Wellington. Enjoy breakfast and dinner at one of two on-site restaurants, stay active at the gym, or relax with a coffee from the cafe. With free in-room WiFi and 2 bars to unwind in, you're sure to feel right at home.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Weekly housekeeping
Near the beach
Restaurant and 2 bars/lounges
Breakfast available
Fitness center
Self parking
24-hour room service
Coffee shop/cafe
In-room childcare
Conference center
8 meeting rooms
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Laundry facilities
The current price is CNY497
CNY497
CNY571 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Tasteful dining options
The hotel boasts 2 restaurants, a cafe, and 2 bars to satisfy dining preferences. A buffet breakfast kickstarts the day's culinary journey.
Perfect pillow menu
Sweet dreams await with blackout drapes and a pillow menu for total comfort. This luxury hotel offers 24-hour room service for midnight cravings.
Wellington Central Business District - 1 min walk - 0.0 km
Lambton Quay - 1 min walk - 0.1 km
TSB Bank Arena - 5 min walk - 0.4 km
Michael Fowler Centre - 8 min walk - 0.7 km
Te Papa - 11 min walk - 1.0 km
Getting around
Wellington Intl. Airport (WLG) - 12 min drive
Kapiti Coast Airport (PPQ) - 42 min drive
Wellington Kaiwharawhara Station - 4 min drive
Wellington Ngauranga Station - 7 min drive
Wellington Station - 10 min walk
Restaurants
D4 - 5 min walk
Starbucks - 5 min walk
Collective Coffee Shop - 4 min walk
Whitby’s Restaurant & Piano Bar - 1 min walk
Two Grey - 3 min walk
About this property
James Cook Hotel Grand Chancellor
When you stay at James Cook Hotel Grand Chancellor, you'll be within a 15-minute walk of Botanic Gardens and St Paul's Cathedral. Guests can visit the fitness center for a workout or grab a bite to eat at Whitbys Restaurant, which serves breakfast and dinner. This luxurious hotel is also within a 15-minute walk of Carter Observatory and Old St Paul's. The convenient parking and comfortable beds get great marks from fellow travelers.
At a glance
DONE
Hotel size
269 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Children aged 4 and younger eat free breakfast
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (NZD 35.00 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Beach nearby
Free use of nearby fitness center
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped rentals nearby
Working away
8 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 1972
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
More
Weekly housekeeping
Connecting/adjoining rooms available
Special features
Dining
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 19 for children
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 50.0 per day
Parking
Covered self parking costs NZD 35.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington
Frequently asked questions
Does James Cook Hotel Grand Chancellor offer free cancellation for a full refund?
Yes, James Cook Hotel Grand Chancellor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at James Cook Hotel Grand Chancellor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at James Cook Hotel Grand Chancellor?
Yes. Self parking costs NZD 35.00 per night.
What are the check-in and check-out times at James Cook Hotel Grand Chancellor?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at James Cook Hotel Grand Chancellor and nearby?
Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars and a fitness center.
Are there restaurants at or near James Cook Hotel Grand Chancellor?
Yes, there's an onsite restaurant, Whitbys Restaurant.
What's the area around James Cook Hotel Grand Chancellor like?
James Cook Hotel Grand Chancellor is in Wellington CBD, a short 1-minute walk from Wellington Central Business District and 7 minutes' walk from Lambton Quay. Travelers say the local area is very central perfect for shopping.
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Reviews
James Cook Hotel Grand Chancellor Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a great spread and variety of food options. (64 reviews)
Parking was hassle-free and easily accessible with convenient options available. (42 reviews)
The gym was clean, well-equipped, and a great facility with a variety of amenities. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Bed
Restaurant
Bathroom
Parking
Elevator
Food
View
Reviews
Verified
8/10 Very good
Mar 8, 2026
Good hotel, comfortable room and facilities.
Alan
Alan, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
Location excellent, staff very friendly.
Hilary
Hilary, 3-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Great location in Wellington
Pamela
Pamela, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Super comfortable bed, really clean room, nice lounge and restaurant.
Lynne
Lynne, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2026
The location was really a great bonus. Staff was very helpful
Justin
Justin, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2026
The James Cook Hotel Grand Chancellor offers a comfortable and convenient stay in the heart of Wellington. It features clean rooms, friendly staff, and easy access to shops and the waterfront, making it a great value choice despite slightly dated interiors.
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Good place to stay
Rahul
Rahul, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Friendly, helpful staff + location was key.
Carolyn
Carolyn, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Amazing Staff and Hotel. Always enjoy our stay
Nicole
Nicole, 4-night trip
Verified
8/10 Very good
Feb 10, 2026
Nice hotel in a good location. Dining room experience was very nice.
David
David, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Excellent hotel and staff. Excellent buffet breakfast.
Marcus
Marcus, 1-night trip
Verified
8/10 Very good
Jan 15, 2026
Brilliant central location with parking.
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Room was spacious, staff were all friendly and parking straightforward
Martin
Martin, 2-night trip
Verified
8/10 Very good
Jan 27, 2026
Clean room, great staff
Cameron
Cameron, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Excellent spot in centre of city.
Ewen
Ewen, 2-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Our room was comfortable and spacious with a lovely harbour view. The central location made it easy to access the cable car, shopping and the harbour ferries.
Rosaria
Rosaria, 2-night trip
Verified
8/10 Very good
Jan 22, 2026
Easy parking and convenient location.
Nathalie
Nathalie, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Location is great. Clean and spacious with great view of the waterfront and city
Mei Wah
Mei Wah, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Convenient location.
Caroline
Caroline, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Good beds, rooms and service.
Alexander
Alexander, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Good locations very convenient
Jimmy
Jimmy, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Clean room, quiet, convenient
Fred
Fred, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2026
The room was spotless and the service of all the staff was great